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Appendix
7
Technical Support
Technical support is available both by email and online (with a browser over
the web):
International

For online technical support – including troubleshooting, documentation,
and software updates:
http://support.aten.com

For telephone support, see Telephone Support , page iii:
North America
When you contact us, please have the following information ready beforehand:

Product model number, serial number, and date of purchase.

Your computer configuration, including operating system, revision level,
expansion cards, and software.
 Any error messages displayed at the time the error occurred.

The sequence of operations that led up to the error.

Any other information you feel may be of help.
Email Support support@aten-usa.com
Online Technical
Support Troubleshooting
Documentation
Software Updates http://www.aten-usa.com/support
Telephone Support 1-888-999-ATEN ext 4988
1-949-428-1111