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2x4 DVI-HDMI Matrix KVMP Switch

CM0264

User Manual

www.aten.com

Содержание CubiQ CM0264

Страница 1: ...2x4 DVI HDMI Matrix KVMP Switch CM0264 User Manual www aten com ...

Страница 2: ... guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipm...

Страница 3: ...e the buyer and not the manufacturer its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software The manufacturer of this system is not responsible for any radio and or TV interference caused by unauthorized modifications to this device It is the responsibility of the user to correct s...

Страница 4: ...ad this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the unit and or any of the devices connected to it Features may have been added to the CM0264 since this manual was printed Please visit our website to download the most up to date version Copyright 2010 2011 ATEN International Co Ltd Manual Part No PAPE 0323 AT3G F W Version v1 0 097 ...

Страница 5: ...ating Systems 4 CM0264 4 CM0264 Graphical User Interface GUI 4 Graphical User Interface GUI Language 4 Components 5 Front View 5 LED Status Panel Detail 5 Rear View 7 2 Hardware Setup Cable Connection 9 Installation Diagram 11 3 Basic Operation Overview 13 Default Display and Power On Sequence 13 Non PC Devices 13 LED Display 14 Manual Switching 15 Single Display Console 15 Dual Display Console 17...

Страница 6: ...ol 29 Disable Port Switching Keys 30 Firmware Upgrade Mode 30 Restore Default Settings 30 Video DynaSync 30 Keyboard Emulation Control 31 Mouse Emulation Control 31 Cursor Shift Port Switching 31 Other OS Mode 31 HSM Summary Table 32 Factory Default Hotkey Settings 32 5 GUI Operation Overview 33 Activating the GUI 33 The Toolbar 35 The File Management Utility 36 File Transfer GUI 36 File Transfer ...

Страница 7: ... 45 Before 45 After 45 6 The Firmware Upgrade Utility Before you Begin 47 Starting the Upgrade 48 Upgrade Succeeded 51 Upgrade Failed 51 Appendix Safety Instructions 53 Technical Support 55 International 55 North America 55 Specifications 56 Troubleshooting 57 KVM Reset Reinstallation 59 Mac Keyboard Emulation 61 Factory Default Hotkeys and Settings 62 Limited Warranty 62 ...

Страница 8: ...how to set up your installation Diagrams showing the necessary steps are provided Chapter 3 Basic Operation explains the fundamental concepts involved in operating the CM0264 Chapter 4 Keyboard Port Operation details all of the concepts and procedures involved in the Hotkey operation of your CM0264 installation Chapter 5 GUI Operation provides a complete description of the CM0264 s Graphical User ...

Страница 9: ...ndicates keys you should press For example Enter means to press the Enter key If keys need to be chorded they appear together in the same bracket with a plus sign between them Ctrl Alt 1 Numbered lists represent procedures with sequential steps Bullet lists provide information but do not involve sequential steps Indicates selecting the option on a menu or dialog box for example that comes next For...

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Страница 11: ... you to monitor up to four computers simultaneously Further innovative desktop control features include on screen file transfer and copy paste functionality as well as Cursor Shift port switching in dual display mode Recognizing the increased importance of digital audio the CM0264 s two HDMI interfaces integrate multi channel audio support that allows users to experience high definition audio such...

Страница 12: ... Single Link 1080p HDMI Supports widescreen resolutions Multiplatform support Windows 2000 XP Vista 7 Linux and Mac Console mouse port emulation bypass feature supports most mouse drivers and multifunction mice Cursor Shift Function in dual display mode the mouse cursor can move back and forth across both displays shifting the KVM focus Video DynaSyncTM Exclusive ATEN technology eliminates boot up...

Страница 13: ...lowing must be available on each computer A HDMI port or DVI port Note The quality of the display is affected by the quality of the display card We recommend you purchase a high quality product USB Type A port Audio ports optional Hardware 2 0Ghz processor 1GB RAM Cables Two custom DVI D Single Link KVM cable sets and two custom HDMI KVM cable sets are provided with this package Converters The fol...

Страница 14: ...ical User Interface GUI Graphical User Interface GUI Language The CM0264 s GUI is in English OS Version Windows 2000 and higher Linux RedHat 6 0 and higher SuSE 8 2 and higher UNIX FreeBSD 3 51 and higher Novell Netware 6 0 and higher Mac OS 9 and higher OS Version Windows XP 2003 2008 Vista x86 x64 Windows 7 x86 x64 ...

Страница 15: ...Chapter 1 Introduction 5 Components Front View LED Status Panel Detail 1 4 5 2 2 3 2 2 3 ...

Страница 16: ...ns 1 and 2 simultaneously for 2 seconds to start Auto Scan Mode See Going Directly to a Port page 24 for full details Press and hold Port Selection Pushbuttons 3 and 4 simultaneously for 2 seconds to execute a KVM reset See KVM Reset page 19 for full details 3 Mode Selection Pushbutton This pushbutton allows you to cycle through the three modes of focus KVM1 V2 audio and USB Press and hold Mode Se...

Страница 17: ...ction 3 HDMI KVM Port Section The cables that link the CM0264 to your HDMI computers devices plug in here Each HDMI KVM port is comprised of a microphone jack speaker jack USB type B socket and an HDMI connector 4 DVI KVM Port Section The cables that link the CM0264 to your DVI Single Link computers plug in here Each DVI KVM port is comprised of a microphone jack speaker jack USB type B socket and...

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Страница 19: ... audio ports have priority over those on the rear panel 5 If you are using separate speakers and microphone plug them into the console analog audio ports on the unit s rear panel 6 Using the custom DVI KVM cable set plug the DVI D Single Link cable connector and the accompanying USB and audio connectors their corresponding sockets on the rear of the switch 7 At the other end of the cable plug the ...

Страница 20: ... the computer s device s that is are the source of HDMI content Note If the source of HDMI content is non PC such as a DVD player a male to male HDMI cable can be used instead of the custom HDMI KVM cable set 10 Plug your USB peripherals into the type A sockets one easy access port is located on the front for portable devices the second is located on the rear 11 Power on the displays 12 Plug the p...

Страница 21: ...Chapter 2 Hardware Setup 11 Installation Diagram 10 12 1 5 3 2 HDMI DVI 10 6 8 7 9 4 ...

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Страница 23: ...ter or device displays on the DVI display and has the default KVM focus This means that if an HDMI computer device attached to Port 2 for example is powered on first it has the default KVM focus but displays on the DVI display Therefore we recommend that your computers devices are powered on in sequence starting with the computer device attached to Port 1 and ending with the computer device attach...

Страница 24: ...hts BRIGHT GREEN to indicate V2 is selected Audio Lights BRIGHT GREEN to indicate Audio is selected USB Lights BRIGHT GREEN to indicate USB is selected Port KVM OFF to indicate port is not selected Lights BRIGHT ORANGE to indicate that the computer attached its corresponding port has the KVM1 focus and is showing on the DVI display Lights BRIGHT GREEN to indicate that the computer attached to its ...

Страница 25: ...r video focus V2 See the following sections for details Single Display Console To bring complete focus audio KVM and USB to a computer either a press the port selection pushbutton that corresponds to that computer or b press the Mode pushbutton once the Mode pushbutton s three icons light up and then press the port selection pushbutton that corresponds to that computer All three port icons light u...

Страница 26: ...Going Directly to a Port page 24 for details Note Press and release either port selection pushbutton to stop Auto Scan Mode The KVM focus goes to the computer attached to the corresponding port of the pushbutton you pressed Press and hold port selection pushbuttons 3 and 4 simultaneously for 2 seconds to execute a KVM reset See KVM Reset page 19 for details ...

Страница 27: ...rt s KVM icon the port number lights up To bring only the V2 focus to a computer press the Mode pushbutton three times the Mode pushbutton s KVM icon lights up and then press the port selection pushbutton that corresponds to that computer The port s KVM icon the port number lights up To bring only the audio focus to a computer press the Mode pushbutton four times the Mode pushbutton s audio icon l...

Страница 28: ...pendently of the GUI So use this method to switch the video of non PC devices such as DVD players When the current KVM focus is on either monitor to switch the video on the other monitor do the following Use the Scroll Lock Scroll Lock V Enter hotkey or Press the Mode pushbutton three times the Mode pushbutton s KVM icon lights up and then press the port selection pushbutton that corresponds to th...

Страница 29: ...e computers KVM Reset To reset your complete KVM installation to the factory default settings press and hold Port Selection Pushbuttons 3 and 4 simultaneously for two seconds Alternatively run the remote setup exe file again see KVM Reset Reinstallation page 59 Port ID Numbering Each KVM port on the CM0264 switch is assigned a port number 1 2 3 and 4 The port numbers are marked on the rear panel o...

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Страница 31: ...g the Scroll Lock key conflicts with other programs running on the computer the Ctrl key can be used instead See Alternate HSM Invocation Keys page 27 for details Single Display Console Cycling Through the Ports Hotkey Action Scroll Lock Scroll Lock Enter Brings the KVM USB hub and audio focus from the port that currently has the KVM focus to the next port on the installation 1 to 2 2 to 3 3 to 4 ...

Страница 32: ...roll Lock n U Enter Brings only the USB hub focus to the computer attached to the specified port The KVM and audio focus remain where they are Scroll Lock Scroll Lock n S Enter Brings only the audio focus to the computer attached to the specified port The KVM and USB hub focus remain where they are Scroll Lock Scroll Lock n K U Enter Brings the KVM and USB hub focus to the computer attached to the...

Страница 33: ...y other port than the next one it remains where it is Note Use this hotkey to cycle complete control via the current display through all the computers devices Scroll Lock Scroll Lock K Enter Brings only the KVM1 focus from the port that currently has it to the next port on the installation The V2 USB and audio focus remain where they are Note Use this hotkey to shift KVM control via the current di...

Страница 34: ...he current display to a specific computer device Scroll Lock Scroll Lock n V Enter Brings only the V2 focus to the computer attached to specified port The KVM1 USB hub and audio focus remain where they are Note Use this hotkey to bring video via the other display to a specific computer device Scroll Lock Scroll Lock n U Enter Brings only the USB hub focus to the computer attached to the specified ...

Страница 35: ...rt ID when entering hotkey combinations Scroll Lock Scroll Lock n K S Enter Brings the KVM1 and audio focus to the computer attached to the specified port The V2 and USB focus remain where they are Scroll Lock Scroll Lock n U S Enter Brings the USB hub and audio focus to the computer attached to the specified port The KVM1 and V2 focus remain where they are Hotkey Action ...

Страница 36: ...cursor must be in the current computer display While Auto Scan Mode is in effect ordinary keyboard and mouse functions are suspended only Auto Scan Mode compliant keystrokes and mouse clicks can be input You must exit Auto Scan Mode in order to regain normal control of the console Hotkey Action Scroll Lock Scroll Lock A Enter Invokes Auto Scan The KVM focus cycles from port to port at 5 second int...

Страница 37: ... only Hotkey compliant keystrokes and mouse clicks described in the sections that follow can be input At the conclusion of some hotkey operations you automatically exit hotkey mode With some operations you must exit manually To exit HSM manually press the Esc key or the Spacebar Alternate HSM Invocation Keys An alternate set of HSM invocation keys is provided in case the default set conflicts with...

Страница 38: ...oard operating platform If your console uses a PC compatible keyboard and you have a Mac attached to a port for example you can change the port s keyboard operating platform configuration so that the PC compatible keyboard emulates the Mac keyboard The procedure is as follows 1 Bring the KVM focus to the port you want to set 2 Invoke HSM see page 27 3 Press and release the appropriate Function key...

Страница 39: ...set If the USB loses focus and needs to be reset do the following 1 Invoke HSM see page 27 2 Press and release F5 Keyboard Language To set the keyboard language to one of three presets do the following 1 Invoke HSM see page 27 2 Press and release F6 nn Enter Note nn is a two digit number that represents one of the following keyboard language codes US English 33 French 08 Japanese 15 Hotkey Buzzer ...

Страница 40: ...rade Mode is in effect Note To exit Firmware Upgrade Mode you must power off the switch See The Firmware Upgrade Utility page 47 for details Restore Default Settings To reset the CM0264 to its default hotkey settings do the following 1 Invoke HSM see page 27 2 Press R Enter All hotkey settings return to the factory default settings Video DynaSync Video DynaSync is ATEN s exclusive technology that ...

Страница 41: ...lowing 1 Invoke HSM see page 27 2 Press M This procedure is a toggle Repeat to enable Cursor Shift Port Switching When you are using two displays the Cursor Shift function allows the mouse cursor to move back and forth across both displays shifting the KVM focus See Cursor Shift page 44 for details The default setting is disabled To enable do the following 1 Invoke HSM see page 27 2 Press W This p...

Страница 42: ...ion of a text editor F5 Performs a USB keyboard and mouse reset F6 nn Enter Sets the keyboard language Note nn is a two digit number that represents one of the following keyboard language codes US English 33 French 08 Japanese 15 B Enables disabled the buzzer X Enter Enables disables the port switching keys R Enter Resets the hotkey settings to their default status u p g r a d e Enter Invokes Firm...

Страница 43: ...ATEN external device in your computer s file system To activate the GUI do the following 1 Click on the ATEN device in your file system and locate the CubiQ exe file in the sub menu 2 Copy this file to a convenient location on all computers in your installation 3 When you are ready to begin using the CM0264 double click the CubiQ exe file on each PC to activate the GUI If you are using two console...

Страница 44: ...ndow appears as below Click Connect to open up the GUI toolbar which appears as below Note If you are experiencing problems with the GUI perform a KVM reset see KVM Reset page 19 or reinstall the latest CM0264 software on all of your computers Please see KVM Reset Reinstallation page 59 for details ...

Страница 45: ...s List Switch Settings provides information about the CM0264 s port settings such as the OS of the attached computers This is the same function as the List Switch Settings hotkey See List Switch Settings page 29 for details File Transfer activates the CM0264 s file management utility See The File Management Utility page 36 for a full explanation of the functions Desktop Scaling click here to synch...

Страница 46: ...t utility also offers a full range of file system management features such as creating renaming and deleting files and folders on all of the connected computers from one easy to use interface File Transfer GUI When you click on the File Transfer icon in the CM0264 s toolbar see The Toolbar page 35 the utility s main page appears There are four main elements to the File Transfer GUI main page as de...

Страница 47: ...view up one level Copy Highlight file s and click here to copy Paste Highlight file s folder s and click here to paste Delete Highlight file s folder s and click here to delete Create Click to create a new folder in the currently active directory Detail Click to toggle between the two file system view options show folders only or show name size modified and date Minimize Click to minimize the tool...

Страница 48: ... displays the three file transfer function buttons Send Receive and Stop See Transferring Files page 39 for full details Target Computer Section This section displays the file system of the computer that is currently selected as the target computer It can be any of three computers that are not the current one and is selected using the Target Computer buttons 1 4 ...

Страница 49: ...ive Highlight both the file s to be transferred and the destination folder then click the Send file transfer button to transfer a file from the current computer to the target computer or the Receive file transfer button to transfer a file from the target computer to the current computer Copy and Paste Highlight the file s to be transferred and click the Copy icon in the Toolbar Then simply move yo...

Страница 50: ...ly with the video output of the other ports displayed vertically in smaller matrix windows to the right of the screen as below The position and appearance of these matrix windows is fully customizable they can be minimized maximized moved and hidden See the following pages for details Non PC Devices Only computer operating systems are displayed by the CM0264 s 3n1 View function If you have a non P...

Страница 51: ...ows Display Sequence The table below shows which ports are displayed in which matrix window when each of the ports is fully displayed Display Position Port Number Full 1 2 3 4 Upper Matrix 2 1 1 1 Center Matrix 3 3 2 2 Lower Matrix 4 4 4 3 ...

Страница 52: ...unctions Note Maximizing the matrix window is a port switching function Keyboard and mouse focus switch along with the video display See 3n1 View Desktop Control and Monitoring page 40 for further details To minimize all matrix windows click the Hide Matrix Windows icon in the GUI s main toolbar Note The Hide Matrix Windows function hides all the matrix windows Use the standard Windows maximize mi...

Страница 53: ...n may be slightly slower using the full port switch depending on your computer s processor speed and RAM specifications See Hardware page 3 Once the matrix window is maximized to full screen all keyboard and mouse operations also switch to that port Full KVM focus is maintained as long as the matrix window remains maximized See also Matrix Windows Display Sequence page 41 To switch focus to anothe...

Страница 54: ...he video output of the upper matrix window shifts between the two displays and matrix windows as shown above and described below Cursor shifts from Display 1 DVI with matrix windows to Display 2 HDMI Upper matrix window appears on Display 2 KVM focus switches to Display 2 See Port Switching via Matrix Windows page 43 for details on the video display of the upper center and lower matrix windows Cur...

Страница 55: ... appear on the full screen desktop in a 1 1 aspect ratio To match the resolution of the matrix windows to that of the current full screen computer display click on the Desktop Scaling icon in the GUI main page toolbar see The Toolbar page 35 Before Before desktop scaling is invoked the matrix windows appear in ratio to the resolution of the original screen as below After After desktop scaling is i...

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Страница 57: ...d information relating to them http www aten com Before you Begin 1 Disconnect your CM0264 installation Go to our Internet support site and choose the CM0264 AP Firmware Upgrade Package you want to install usually the most recent and download it to a computer 2 Connect one of the KVM cable set s Type A USB connectors to a USB hub port on the computer with the Firmware Upgrade package Note The illu...

Страница 58: ...rmware Upgrade Package file and follow the on screen instructions to input customer information Select Complete setup and install the USBXpress driver AP as instructed see note on page 49 until the following window appears Click Start to execute the utility Note If a Device Not Found error message appears check that the USB cables are connected properly 2 Click OK in the next window that appears t...

Страница 59: ...the following window appears 4 Click OK to continue Note The CM0264 GUI window appears There is no need to click Connect minimize this window The Firmware Upgrade Utility Welcome screen appears 5 Read the License Agreement enable the I Agree radio button and click Next Continues on next page ...

Страница 60: ...irmware Version the Utility compares the device s firmware level with that of the upgrade files If the device s version is higher than the upgrade version a dialog box gives you the option to Continue or Cancel If you didn t enable Check Firmware Version the Utility installs the upgrade files without checking whether they are a higher level or not As the Upgrade proceeds status messages appear in ...

Страница 61: ...P driver use Control Panel Add Remove files Upgrade Failed If the Upgrade Succeeded screen doesn t appear it means that the upgrade failed to complete successfully in which case you should do the following 1 Power off the CM0264 by removing the power jack 2 Invoke Firmware Upgrade Mode by holding down the front panel Mode Selection pushbutton see Components page 5 and power on the CM0264 The KVM L...

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Страница 63: ...ovided Never spill liquid of any kind on the device Unplug the device from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning The device should be operated from the type of power source indicated on the marking label If you are not sure of the type of power available consult your dealer or local power company The device is designed for IT power dist...

Страница 64: ...s or short out parts resulting in a risk of fire or electrical shock Do not attempt to service the device yourself Refer all servicing to qualified service personnel If the following conditions occur unplug the device from the wall outlet and bring it to qualified service personnel for repair The power cord or plug has become damaged or frayed Liquid has been spilled into the device The device has...

Страница 65: ...d Product model number serial number and date of purchase Your computer configuration including operating system revision level expansion cards and software Any error messages displayed at the time the error occurred The sequence of operations that led up to the error Any other information you feel may be of help Email Support support aten usa com Online Technical Support Troubleshooting Documenta...

Страница 66: ... x USB Type B Female White Video 2 x HDMI Type A Female Black 2 x DVI I Female White Speaker 4 x Mini Stereo Jack Female Green Mic 4 x Mini Stereo Jack Female Pink Power 1 x DC Jack USB 2 0 Hub 2 x USB Type A Female White 1 x front panel 1 x rear panel Switches Selected 5 x Pushbutton LEDs KVM 5 Orange Green Audio 5 Green USB 5 Green Emulation Keyboard Mouse USB Video 1080p HDMI 1920 x 1200 DVI Sc...

Страница 67: ...nplug the device s USB cable from the USB port on the switch s rear panel then plug it back in PC or OS does not support USB 2 0 The CM0264 has a built in USB 2 0 hub so does not support PCs or OS that do not support USB 2 0 For OS that do not support USB 2 0 keyboard and mouse functions can be reset using the F1 hotkey function See Other OS Mode page 31 Device not recognized Windows Windows timin...

Страница 68: ...tor when switching ports Use the d hotkey to invoke Video DynaSync one more time or switch to another PC to reconnect the CM0264 See HSM Summary Table page 32 Gaming keyboard connected to USB 2 0 peripheral port does not not work properly KVM hotkeys are not supported Toggle the Keyboard Emulation hotkey N off and on again See Mouse Emulation Control page 31 Keyboard emulation must be enabled to u...

Страница 69: ...VM reset via software or reinstall the CM0264 on your computers do the following 1 Double click on the remote_setup exe file When the Welcome screen appears click Next 2 Follow the on screen instructions to select a destination and select edit the Start Menu Folder When the Ready to Install screen appears click Install to execute the installation Continues on next page ...

Страница 70: ...CM0264 User Manual 60 Continued from previous page 3 During the installation process a progress bar appears When the installation is complete check the Start CM0264 box and click Finish ...

Страница 71: ...mulation mappings are listed in the table below Note When using key combinations press and release the first key Ctrl then press and release the activation key PC Keyboard Mac Keyboard Shift Shift Ctrl Ctrl Ctrl 1 Ctrl 2 Ctrl 3 Ctrl 4 Alt Alt Print Screen F13 Scroll Lock F14 Enter Return Backspace Delete Insert Help Ctrl F15 ...

Страница 72: ...d Warranty IN NO EVENT SHALL THE DIRECT VENDOR S LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT FROM DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT DISK OR ITS DOCUMENTATION The direct vendor makes no warranty or representation expressed implied or statutory with respect to the contents or use of this documentation and especially disclaims its qu...

Страница 73: ... 19 59 L LED Display 14 M Mac Keyboard Emulation 61 Matrix Windows 40 Display Sequence 41 Mouse Cursor Shift 44 N Non PC Devices 13 40 O Online Registration iii P Port ID Numbering 19 Power On Sequence 13 Powering Off and Restarting 20 R Requirements Cables 3 Computers 3 Hardware 3 Operating Systems 4 OS Support 4 RoHS ii Rich Text Format Transfer 44 S Safety Instructions 53 Single Display Console...

Страница 74: ...CM0264 User Manual T Technical Support 55 Telephone Support iii 3n1 View 40 Transferring Files 39 U User Notice iii ...

Страница 75: ...ating Systems 4 CM0264 4 CM0264 Graphical User Interface GUI 4 Graphical User Interface GUI Language 4 Components 5 Front View 5 LED Status Panel Detail 5 Rear View 7 2 Hardware Setup Cable Connection 9 Installation Diagram 11 3 Basic Operation Overview 13 Default Display and Power On Sequence 13 Non PC Devices 13 LED Display 14 Manual Switching 15 Single Display Console 15 Dual Display Console 17...

Страница 76: ...l 29 Disable Port Switching Keys 30 Firmware Upgrade Mode 30 Restore Default Settings 30 Video DynaSync 30 Keyboard Emulation Control 31 Mouse Emulation Control 31 Cursor Shift Port Switching 31 Other OS Mode 31 HSM Summary Table 32 Factory Default Hotkey Settings 32 5 GUI Operation Overview 33 Activating the GUI 33 The Toolbar 35 The File Management Utility 36 File Transfer GUI 36 File Transfer B...

Страница 77: ...45 Before 45 After 45 6 The Firmware Upgrade Utility Before you Begin 47 Starting the Upgrade 48 Upgrade Succeeded 51 Upgrade Failed 51 Appendix Safety Instructions 53 Technical Support 55 International 55 North America 55 Specifications 56 Troubleshooting 57 KVM Reset Reinstallation 59 Mac Keyboard Emulation 61 Factory Default Hotkeys and Settings 62 Limited Warranty 62 ...

Страница 78: ...CM0264 User Manual 4 ...

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