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CS1308 / CS1316 User Manual

Firmware Upgrade Recovery

There are three conditions that call for firmware upgrade recovery:

When a firmware upgrade is manually aborted.

When the mainboard firmware upgrade fails.

When the I/O firmware upgrade fails.

To perform a firmware upgrade recovery, do the following:

1. Power off the switch.

2. Connect the

Firmware Upgrade Cable

to its

Firmware Upgrade Port

3. Slide the

Firmware Upgrade Recovery Switch

to the

Recover

position.

4. Power the switch back on and repeat the upgrade procedure.

5. After the switch has been successfully upgraded, power it off, and slide the

Firmware Upgrade Recovery Switch

back to the

Normal

position.

6. If the switch is one of the cascaded switches, plug it back into the

installation.

7. Power the switch back on.

Содержание CS1308

Страница 1: ...KVM Switch CS1308 CS1316 User Manual www aten com ...

Страница 2: ...with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense FCC Caution Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to o...

Страница 3: ...fective following their purchase the buyer and not the manufacturer its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software The manufacturer of this system is not responsible for any radio and or TV interference caused by unauthorized modifications to this device It is the responsi...

Страница 4: ...y and follow the installation and operation procedures carefully to prevent any damage to the unit and or any of the devices connected to it Features may have been added to the CS1308 CS1316 since this manual was published Please visit our website to download the most up to date version of the manual Copyright 2009 2013 ATEN International Co Ltd Manual Part No PAPE 0305 AT4G F W Version V1 0 072 M...

Страница 5: ...Console 3 Computers 3 Cables 3 Operating Systems 4 Components 5 Front View 5 Rear View 6 2 Hardware Setup Overview 7 Before You Begin 7 Stacking and Rack Mounting 8 Stacking 8 Rack Mounting Front 9 Rack Mounting Rear 11 Grounding 12 Single Level Installation 13 Cable Connection Diagrams 14 Two Level Installation 15 3 Basic Operation Hot Plugging 17 Hot Plugging KVM Ports 17 Hot Plugging Console Po...

Страница 6: ... Minus Keys 31 Control and F12 Keys 32 Select the Active Port 32 Auto Scan Mode 33 Invoking Auto Scan 33 Skip Mode 34 Computer Keyboard Mouse Reset 35 Hotkey Beeper Control 35 Quick Hotkey Control 36 OSD Hotkey Control 36 Port OS Control 37 Restore Default Values 37 Hotkey Summary Table 38 6 Keyboard Emulation Mac Keyboard 39 Sun Keyboard 40 7 The Firmware Upgrade Utility Introduction 41 Downloadi...

Страница 7: ...cations 51 Connection Tables 52 CS1308 to Compatible 8 Port Switches 52 CS1308 to Compatible 16 Port Switches 52 CS1316 to Compatible 8 Port Switches 52 CS1316 to Compatible 16 Port Switches 52 Supported KVM Switches 53 Restoring Factory Default Settings 54 OSD Factory Default Settings 55 About SPHD Connectors 55 Troubleshooting 56 Limited Warranty 56 ...

Страница 8: ...lete 17 switch two level operation are provided Chapter 3 Basic Operation explains the fundamental concepts involved in operating the CS1308 CS1316 Chapter 4 OSD Operation provides a complete description of the CS1308 CS1316 OSD on screen display and how to work with it Chapter 5 Keyboard Port Operation details all of the concepts and procedures involved in the hotkey operation of your CS1308 CS13...

Страница 9: ...in Indicates keys you should press For example Enter means to press the Enter key If keys need to be chorded they appear together in the same bracket with a plus sign between them Ctrl Alt 1 Numbered lists represent procedures with sequential steps Bullet lists provide information but do not involve sequential steps Indicates selecting the option on a menu or dialog box for example that comes next...

Страница 10: ...CS1308 CS1316 User Manual x This Page Intentionally Left Blank ...

Страница 11: ...e console and computers The CS1308 CS1316 intercepts keyboard input directly thus eliminating the need for any software configuration Switching between computers can be easily accomplished either by manually pressing the front panel push button port LEDs entering hotkey combinations from the keyboard or via a menu driven multilingual on screen display OSD system A convenient auto scan feature perm...

Страница 12: ... video quality up to 2048 x 1536 DDC2B Convenient computer switching via front panel pushbuttons hotkeys or multilingual on screen display OSD menu Two level password security only authorized users view and control computers up to four users and an administrator with a separate profile for each Auto Scan feature for monitoring user selected computers Broadcast mode operations simultaneously perfor...

Страница 13: ...omputer A VGA SVGA or multisync video graphics card with an HDB 15 port PS 2 mouse and keyboard ports 6 pin Mini DIN at least one USB port Cables Substandard cables might damage the connected devices or degrade overall performance For optimum signal integrity and to simplify the layout use the high quality custom cable sets described below Function Length Part Number KVM switch to computer PS 2 1 ...

Страница 14: ...tems are shown in the table below OS Version Windows 2000 and higher Linux RedHat 7 1 and higher SuSE 8 2 and higher Mandriva Mandrake 9 0 and higher UNIX AIX 4 3 and higher FreeBSD 4 2 and higher Sun Solaris 8 and higher Novell Netware 5 0 and higher Mac OS 9 and higher ...

Страница 15: ...forms a system reset When the system is reset the CS1308 CS1316 beeps and then the KVM port LEDs flash in succession until the reset is completed After the reset is completed you can login again Note This button is semi recessed and must be pushed with a small object such as the end of a paper clip or a ballpoint pen 3 Firmware Upgrade Recovery Switch During normal operation and while performing a...

Страница 16: ...omputers plug in here Note The shape of these 15 pin connectors has been specifically modified so that only custom KVM cables designed to work with this switch can plug in See Cables page 3 for details Do NOT attempt to use ordinary 15 pin VGA connector cables to link these ports to the computers 3 Grounding Terminal The grounding wire used to ground the CS1308 CS1316 attaches here 4 Power Jack Th...

Страница 17: ... connection Custom cables of various lengths are listed in the Cables section on page 5 Consult your dealer to find out which one fit your needs best Before You Begin 1 Important safety information regarding the placement of this device is provided on page 47 Please review it before proceeding 2 Make sure that the power to any device that you connect to the installation has been turned off You mus...

Страница 18: ...ur rack dealer 3 For instructional purposes the CS1316 is pictured in the diagrams that follow However the CS1308 is the same as the CS1316 except that it has 8 KVM ports instead of 16 Stacking The CS1308 CS1316 can be placed on any level surface that can safely support its weight and the weight of the attached cables Ensure that the surface is clean and free of materials that can block the exhaus...

Страница 19: ...ews from the left and right side panels near the front of the switch 2 screws total 2 Use the M3 x 8 Phillips hex head screws supplied with the rack mount kit to screw the rack mounting brackets onto the side panels near the front of the unit Continues on next page ...

Страница 20: ...Manual 10 Continued from previous page 3 Place the CS1308 CS1316 in the rack Position it so that the holes in the mounting brackets line up with the holes in the rack Secure the mounting brackets to the front of the rack ...

Страница 21: ...s each from the left and right sides of the switch 2 screws total near the rear of the unit 2 Use the M3 x 8 Phillips head hex screws supplied with the rack mount kit to screw the rack mounting brackets into the sides at the rear of the unit Continues on next page ...

Страница 22: ...e up with those in the rack Secure the mounting brackets to the rear of the rack Grounding To prevent damage to your installation it is important that all devices are properly grounded Use a grounding wire to ground the CS1308 CS1316 by connecting one end of the wire to the grounding terminal and the other end of the wire to a suitable grounded object ...

Страница 23: ...t Refer to the Cable Connection Diagrams on the following page 3 Use KVM cable sets as described in the Cables section on page 3 to connect any available KVM port to the keyboard video and mouse ports of the computer you are installing Refer to the KVM Cable Installation Diagrams on the following page 4 Plug the power adapter cable into the CS1308 CS1316 power jack then plug the power adapter into...

Страница 24: ...CS1308 CS1316 User Manual 14 Cable Connection Diagrams Console Cable Installation Diagram KVM Cable Installation Diagrams USB PS 2 VGA USB KVM Cable Connection PS 2 KVM Cable Connection ...

Страница 25: ...onsole cable provided connect a keyboard mouse and monitor to the CS1308 CS1316 console port Refer to the Cable Connection Diagrams on the following page 3 Using a KVM cable connect any available KVM port on the master CS1308 CS1316 to the console port on the slave CS1308 CS1316 4 Use KVM cable sets described in the Cables section page 3 to connect any available KVM port on the CS1308 CS1316 insta...

Страница 26: ...CS1308 CS1316 User Manual 16 Two Level Installation Diagram ...

Страница 27: ... properly Hot Plugging Console Ports The keyboard monitor and mouse can all be hot plugged When hot plugging the mouse You may unplug and replug the mouse to reset the mouse for example as long as you use the same mouse If you plug in a different mouse all the computers on the installation must be shut down for 10 seconds then restarted following the power up sequence described under Step 6 on pag...

Страница 28: ...represent the KVM port number on the master and the second two digits represent the KVM port number on the slave unit that the computer is connected to For example a Port ID of 02 16 would refer to a computer that is connected to KVM port 16 of a slave unit that links back to KVM port 2 of the master unit Powering Off and Restarting If it becomes necessary to power off a CS1308 CS1316 do the follo...

Страница 29: ...r The OSD main screen displays in administrator mode In this mode you have administrator privileges with access to all administrator and user functions and can set up operations including password authorization as you like If the password function has been set you must provide an appropriate administrator user password in order to access the OSD OSD Hotkey You can display the OSD on the console mo...

Страница 30: ... port list is collapsed click on a switch number or move the highlight bar to it then press the right arrow key to expand the list Similarly to collapse a switch s port list click on the switch number or move the highlight bar to it then press the left arrow key to collapse the list OSD Main Screen Headings PN This column lists the port ID numbers for all the KVM ports on the installation The simp...

Страница 31: ...n what can appear on the main screen the screen will scroll To activate a port double click it or move the highlight bar to it then press Enter After executing any action you automatically go back to the menu one level above OSD Functions OSD functions are used to configure and control the OSD For example you can rapidly switch to any port scan selected ports limit the list you wish to view design...

Страница 32: ...out making a choice press Esc F2 LIST This function lets you broaden or narrow the scope of which ports the OSD displays on the main screen The submenu choices and their meanings are given in the table below Move the highlight bar to the choice you want then press Enter An icon appears before the choice to indicate that it is the currently selected one Choice Meaning ALL Lists all of the ports on ...

Страница 33: ...oll Lock combination PORT ID DISPLAY POSITION Allows each user to customize the position where the port ID appears on the screen The default is the upper left corner but users can choose to have it appear anywhere on the screen Use the mouse or the arrow keys plus Pg Up Pg Dn Home End and 5 on the numeric keypad with Num Lock off to position the port ID display then double click or press Enter to ...

Страница 34: ...ck view ports and are powered on The default is ALL Note The quick view choices only show up on the administrator s screen since only he has Quick View setting rights see SET QUICK VIEW PORTS page 27 for details SCREEN BLANKER If there is no input from the console for the amount of time set with this function the screen is blanked Key in a value from 1 30 minutes then press Enter The default setti...

Страница 35: ...rname and password appears Usernames and passwords can be from 1 to 16 characters long and can consist of any combination of letters and numbers A Z 0 9 and some additional keys space 3 For each individual key in the username and password confirm the password then press Enter 4 To modify or delete a previous username and or password use the backspace key to erase individual letters or numbers Pres...

Страница 36: ... a port name 1 Click the port or use the navigation keys to move the highlight bar to it then press Enter 2 Key in the new port name or modify delete the old one The maximum number of characters allowed for the port name is 12 Legal characters include All alpha characters A Z All numeric characters 0 9 and Space Case does not matter the OSD displays the port name in all capitals no matter how they...

Страница 37: ...o set the port operating system 1 From the list select the port for which you wish to set the com puter s operating system 2 Set the operating system by pressing Spacebar to cycle through WIN MAC SUN or OTHER 3 Press Esc to exit The operating system you selected is assigned to the KVM port FIRMWARE UPGRADE In order to upgrade the CS1308 CS1316 firmware see page 41 you must first enable Firmware Up...

Страница 38: ...s before its port ID display While skip mode is in effect the console will not function normally You must exit skip mode in order to regain control of the console To exit skip mode press Spacebar or Esc F6 BRC F6 is an administrator only function Clicking the F6 field or pressing F6 invokes Broadcast BRC mode When this function is in effect commands sent from the console are broadcast to all avail...

Страница 39: ...ebar to stop scanning If the scanning stops on an empty port or one where the computer is attached but is powered Off the monitor screen will be blank and the mouse and keyboard will have no effect After the Scan Duration time is up the scan function will move on to the next port As each computer is accessed an S appears in front of the port ID display to indicate that it is being accessed under A...

Страница 40: ...regain access to the OSD whereas with Esc all you have to do to reenter the OSD is tap the OSD hotkey Note 1 When you reenter the OSD after logging out the screen stays blank except for the OSD main screen You must input your username and password before you can continue 2 If you reenter the OSD after logging out and immediately use Esc to deactivate the OSD without having selected a port from the...

Страница 41: ... mode Setting the Beeper Setting the Quick Hotkey Setting the OSD Hotkey Setting the Port Operating System Restoring the OSD Default Values Invoke Hotkey Mode All hotkey operations begin by invoking Hotkey mode 1 There are two possible keystroke sequences used to invoke Hotkey mode though only one can be operational at any given time Number Lock and Minus Keys 1 Hold down the Num Lock key 2 Press ...

Страница 42: ...umbering page 18 You can directly access any computer on the installation with a hotkey combination that specifies the port ID of the KVM port that a computer is connected to To access a computer using hotkeys 1 Invoke hotkey mode with the Num Lock or Ctrl F12 combination 2 Key in the port ID The port ID numbers display on the command line as you key them in If you make a mistake use Backspace to ...

Страница 43: ...ssing P or with a left click of the mouse During the time that auto scanning is paused the command line displays Auto Scan Paused Pausing when you want to keep the focus on a particular computer is more convenient than exiting Auto Scan mode because when you resume scanning you start from where you left off If on the other hand you exited and restarted scanning would start over from the very first...

Страница 44: ...ow keys After you press an arrow you automatically exit hotkey mode and enter Skip mode where you can switch ports as follows Once you are in Skip mode you can keep on skipping by pressing the arrow keys You don t have to use the Num Lock combination again While Skip mode is in effect ordinary keyboard and mouse functions are suspended only Skip mode compliant keystrokes can be input You must exit...

Страница 45: ... you press F5 you automatically exit Hotkey mode and regain keyboard and mouse control on the computer connected to the KVM port If you fail to regain keyboard mouse control on the computer after pressing F5 perform a console keyboard and mouse reset For more information see Port LEDs page 5 Hotkey Beeper Control The beeper see Activate Beeper page 26 can be hotkey toggled on and off To toggle the...

Страница 46: ...HANGED for one second then the message disappears and you automatically exit Hotkey mode OSD Hotkey Control The OSD Hotkey see OSD HOTKEY page 23 can be toggled between Scroll Lock Scroll Lock and Ctrl Ctrl To toggle the OSD Hotkey key in the following hotkey combination 1 Invoke hotkey mode with the Num Lock or Ctrl F12 combination 2 Press T After you press T the command line displays HOTKEY HAS ...

Страница 47: ...function key you automatically exit Hotkey mode Restore Default Values This administrator only hotkey restores the CS1308 CS1316 default values See RESTORE DEFAULT VALUES page 26 To restore the default values key in the following hotkey combination 1 Invoke hotkey mode with the Num Lock or Ctrl F12 combination 2 Press R 3 Press Enter After you press Enter the command line displays RESET TO DEFAULT...

Страница 48: ... to Mac F3 Set Operating System to Sun F5 Performs a keyboard mouse reset on the target computer H Toggles the Quick Hotkey invocation keys between Ctrl F12 and Num Lock R Enter This administrator only hotkey restores the switch s default values See RESTORE DEFAULT VALUES page 26 PN Enter Switches access to the computer that corresponds to that port ID T Toggles the OSD Hotkey between Ctrl Ctrl an...

Страница 49: ...The emulation mappings are listed in the table below Note When using key combinations press and release the first key Ctrl then press and release the activation key PC Keyboard Mac Keyboard Shift Shift Ctrl Ctrl Ctrl 1 Ctrl 2 Ctrl 3 Ctrl 4 Alt Alt Print Screen F13 Scroll Lock F14 Enter Return Backspace Delete Insert Help Ctrl F15 ...

Страница 50: ...ther keys The corresponding functions are shown in the table below Note When using key combinations press and release the first key Ctrl then press and release the activation key PC Keyboard Sun Keyboard Ctrl T Stop Ctrl F2 Again Ctrl F3 Props Ctrl F4 Undo Ctrl F5 Front Ctrl F6 Copy Ctrl F7 Open Ctrl F8 Paste Ctrl F9 Find Ctrl F10 Cut Ctrl 1 Ctrl 2 Ctrl 3 Ctrl 4 Ctrl H Help Compose ...

Страница 51: ...me available new firmware upgrade packages are posted on our website Check the website regularly to find the latest information and packages Downloading the Firmware Upgrade Package To download the firmware upgrade package 1 From a computer that is not part of your KVM installation go to our website and choose the model name that relates to your device A list of available firmware upgrade packages...

Страница 52: ...nit to connect a COM port on your computer to the Firmware Upgrade Port of your switch 2 Shut down all the computers on the KVM installation 3 From your KVM switch console login to the OSD as the administrator see p 19 and select the F4 ADM function 4 Scroll down to FIRMWARE UPGRADE Press Enter then press Y to invoke Firmware Upgrade mode see p 27 ...

Страница 53: ...ware Upgrade Utility welcome screen appears Note The screens shown in this section are for reference only The wording and layout of the actual screens put up by the Firmware Upgrade Utility may vary slightly from these examples 2 Read and Agree to the License Agreement enable the I Agree radio button 3 Click Next to continue The Firmware Upgrade Utility main screen appears The devices capable of b...

Страница 54: ...on is higher than the upgrade version it brings up a dialog box informing you of the situation and gives you the option to continue or cancel If you didn t enable Check Firmware Version the Utility installs the upgrade files without checking whether they are a higher level or not As the upgrade proceeds status messages appear in the Status Messages panel and the progress toward completion is shown...

Страница 55: ...reen appears to inform you that the procedure was successful Click Finish to close the Firmware Upgrade Utility Upgrade Failed If the Upgrade Succeeded screen doesn t appear it means that the upgrade failed to complete successfully See the next section Firmware Upgrade Recovery for how to proceed ...

Страница 56: ... do the following 1 Power off the switch 2 Connect the Firmware Upgrade Cable to its Firmware Upgrade Port 3 Slide the Firmware Upgrade Recovery Switch to the Recover position 4 Power the switch back on and repeat the upgrade procedure 5 After the switch has been successfully upgraded power it off and slide the Firmware Upgrade Recovery Switch back to the Normal position 6 If the switch is one of ...

Страница 57: ...entilation has been provided Never spill liquid of any kind on the device Unplug the device from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning The device should be operated from the type of power source indicated on the marking label If you are not sure of the type of power available consult your dealer or local power company The device is desi...

Страница 58: ... of fire or electrical shock Do not attempt to service the device yourself Refer all servicing to qualified service personnel If the following conditions occur unplug the device from the wall outlet and bring it to qualified service personnel for repair The power cord or plug has become damaged or frayed Liquid has been spilled into the device The device has been exposed to rain or water The devic...

Страница 59: ...and stable before extending a device from the rack Do not overload the AC supply branch circuit that provides power to the rack The total rack load should not exceed 80 percent of the branch circuit rating Make sure that all equipment used on the rack including power strips and other electrical connectors is properly grounded Ensure that proper airflow is provided to devices in the rack Ensure tha...

Страница 60: ...y beforehand Product model number serial number and date of purchase Your computer configuration including operating system revision level expansion cards and software Any error messages displayed at the time the error occurred The sequence of operations that led up to the error Any other information you feel may be of help Email Support support aten usa com Online Technical Support Troubleshootin...

Страница 61: ...W Upgrade 1 x RJ11 Female Black Power 1 x DC Jack Switches Port 8 x Pushbutton 16 x Pushbutton F W Upgrade 1 x Slide LEDs On Line 8 Orange 16 Orange Selected 8 Green 16 Green Power 1 Dark Green Emulation Keyboard Mouse PS 2 USB Video 2048 x 1536 DDC2B Scan Interval 1 255 Seconds Power Consumption DC 5 3 V 5 W DC 5 3 V 6 6 W Environment Operating Temp 0 50ºC Storage Temp 20 60ºC Humidity 0 80 RH No...

Страница 62: ...witches Switches Computers Switches Computers Switches Computers 1 8 4 29 7 50 2 15 5 36 8 57 3 22 6 43 9 64 Switches Computers Switches Computers Switches Computers 1 8 4 53 7 98 2 23 5 68 8 113 3 38 6 83 9 128 Switches Computers Switches Computers Switches Computers 1 16 7 58 13 100 2 23 8 65 14 107 3 30 9 72 15 114 4 37 10 79 16 121 5 44 11 86 17 128 6 51 12 93 Switches Computers Switches Compu...

Страница 63: ... CS1316 and the type of expansion that they use KVM switches listed below are sold separately Contact your dealer for details Expansion Type Brand Model Name Cascade ATEN CS1308 8 Port USB PS 2 KVM Switch CS1316 16 Port USB PS 2 KVM Switch CS1754 4 Port USB PS 2 KVM Switch CS1758 8 Port USB PS 2 KVM Switch ...

Страница 64: ...CS1316 3 Depending on the model place a jumper cap over pins 1 2 of the J17 or J10 jumper on the mainboard 4 Plug in the CS1308 CS1316 power adapter The following directions appear on the KVM console screen USERNAME AND PASSWORD INFORMATION AND PORT USER INFORMATION HAS BEEN CLEARED PLEASE POWER OFF THE SWITCH REMOVE THE JUMPER CLOSE THE CASE THEN RESTART 5 Unplug the power adapter again 6 Remove ...

Страница 65: ...onds Port ID Display Mode Port Number plus Port Name Scan Duration 5 Seconds Scan Skip Mode All Screen Blanker 0 Disabled Logout Timeout 0 Disabled Beeper Y Activated Accessible Ports F Full For all Users on all Ports This product uses SPHD connectors for its KVM and or Console ports We have specifically modified the shape of these connectors so that only KVM cables that we have designed to work w...

Страница 66: ... and functioning properly Mouse and or Keyboard not responding Improper mouse and or keyboard reset Unplug the cable s from the console port s then plug it them back in Limited Warranty IN NO EVENT SHALL THE DIRECT VENDOR S LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT FROM DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT DISK OR ITS DOCUMENTATION...

Страница 67: ... F F1 GOTO 22 F2 LIST 22 F3 SET 23 F4 ADM 25 F5 SKP 28 F6 BRC 28 F7 SCAN 29 F8 LOUT 30 factory default settings 55 restoring 54 Firmware upgrade OSD setting 27 port 42 recovery 46 G GOTO 22 Grounding 12 H hardware requirements cables 3 computers 3 consoles 3 Hot Plugging 17 Console Ports 17 KVM ports 17 Hotkey Beeper Control 35 36 Command Mode 24 OSD 23 Selecting the Active Port 32 Summary Table 3...

Страница 68: ... set operating system 27 Powering Off and Restarting 18 Q quick view ports 27 R rack mounting 8 front 9 rear 11 safety information 49 Requirements OS Support 4 Restore Default Values 26 restoring factory defaults 54 RoHS ii S safety instructions general 47 rack mounting 49 SCAN 29 Scan Duration 23 SCAN SKIP MODE 24 Screen Blanker 24 Selecting the Active Port 32 SET 23 Accessible Ports 25 Logout Ti...

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