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Rainbow 1 IP Phone User Manual

ATCOM TECHNOLOGY CO., LIMITED

www.atcom.cn

3

4.6

U

PDATE

......................................................................................................................................................................................

32

4.6.1

Manual

Update

................................................................................................................................................................

32

4.6.2

Update/Auto

Provision

.....................................................................................................................................................

33

4.6.3

Reset

&

Reboot

................................................................................................................................................................

33

4.7

P

HONE

B

OOK

..............................................................................................................................................................................

34

4.8

C

ALL

L

OG

...................................................................................................................................................................................

34

5.

FAQ

&

TROUBLE

SHOOTING

...........................................................................................................................................

35

5.1

How

to

make

a

factory

reset

...............................................................................................................................................

35

5.2

Upgrade

firmware

under

safe

mode

...................................................................................................................................

35

5.3

How

to

make

direct

IP

call

..................................................................................................................................................

35

6.

TROUBLE

SHOOTING

......................................................................................................................................................

36

6.1

The

phone

can’t

register

successfully

..................................................................................................................................

36

6.2

The

phone

can’t

obtain

IP

address

......................................................................................................................................

36

6.3

Only

one

part

can

hear

the

voice

during

the

call

................................................................................................................

36

7.

ABBREVIATIONS

............................................................................................................................................................

37

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Содержание Rainbow 1

Страница 1: ...Rainbow 1 IP Phone User Manual Version 1 0 2013 11 20...

Страница 2: ...11 3 BASIC FUNCTIONS AND OPERATIONS 12 3 1 ANSWER THE CALLS 12 3 2 MAKE CALL 13 3 3 PRE DIAL 14 3 4 HANG UP THE PHONE 14 3 5 CALL TRANSFER 14 3 6 VOICEMAIL 15 3 7 MUTE CALLS 15 3 8 CALL HOLD 15 3 9 3...

Страница 3: ...ot 33 4 7 PHONE BOOK 34 4 8 CALL LOG 34 5 FAQ TROUBLE SHOOTING 35 5 1 How to make a factory reset 35 5 2 Upgrade firmware under safe mode 35 5 3 How to make direct IP call 35 6 TROUBLE SHOOTING 36 6 1...

Страница 4: ...competitive IP phone and other terminals for IP PBX softswitch IMS NGN providers and carriers supplying the competitive total VoIP solution for SMB market We keep improving the customer s experience...

Страница 5: ...1 Rainbow 1 Type POE Power adapter Rainbow 1 yes Standard accessory Interfaces Power input DC 5V 1000mA LAN RJ45 port PC RJ45 port EXPAN RJ45 port Headset jack 1 RJ9 port Handset jack 1 RJ9 port Hardw...

Страница 6: ...00 answered calls 100 missed calls 100 dialed calls Update via HTTP FTP TFTP PNP Syslog SNTP WEB Different user access mode Multi language Soft button soft button 3 Network LAN PC Support bridge mode...

Страница 7: ...environment protection Please note the years of environment protection is not discarding year of usage life Operation temperature 0 to 45 C 32 to 113 F Storage temperature 5 to 55 C 12 to 131 F Humid...

Страница 8: ...www atcom cn 8 Installation instruction A Put the bottom side of the IP phone upside and press one side joints of stand bracket into the slot please refer the picture as below B Press the other side j...

Страница 9: ...Rainbow 1 IP Phone User Manual ATCOM TECHNOLOGY CO LIMITED www atcom cn 9 C It is the right picture after fixing the stand bracket below D Disassemble the stand bracket...

Страница 10: ...er Manual ATCOM TECHNOLOGY CO LIMITED www atcom cn 10 Push the spring joint of stand and pull the stand according to the direction of the arrow When the joints are pulled out of the slot you can take...

Страница 11: ...e LED is on If the phone is standby the LED is off If there is income calling the LED will be twinkling The frequency is 120ms on 120ms off LCD Screen All information such as date time phone number in...

Страница 12: ...et Keep your microphone connected with the RJ9 headset jack when there is an incoming call press Dial pad Entering numbers or characters Programmable Keys All the programmable keys can be defined as B...

Страница 13: ...timer is started immediately C Use the headset Press Key and input a phone number Press soft key Send to dial the number When caller hear the tones of du du and the phone number your dialed is being...

Страница 14: ...handset at handset mode the current calling will be hung up 2 Speaker hang up Press key at Speaker model the current calling will be hung up 3 Headset Hang up Press key at Headset model the current c...

Страница 15: ...ling will be hold after press Hold key and be resume to 3 way conference after press Hold Key again Remember the conversation is still on hold without being ended even if hung up under the status of h...

Страница 16: ...y B Answered call 1 Press key 2 Press key and key to choose Call History and then press Select soft key 3 Press key and key to choose Answered Calls and then press Select soft key 4 Press key and key...

Страница 17: ...candidate sequences matched the number will be rejected and call ended will be displayed on the screen For instance if the default dial plan only supports digits any character or letters input will b...

Страница 18: ...9 1xxxxxxxxxx 00xxx contains 4 subsequences 1 Allow to dial numbers with 7 digits 2 Allow to dial numbers with 4 digits and start by or 3 Allow to play an outside line dial tone after pressing 9 and d...

Страница 19: ...inistrator webpage 4 1 System status This page shows the IP phone s system status 1 Product Information shows the product name protocol software and hardware version Mac address and serial number 2 Ne...

Страница 20: ...c IP a IP Address set IP address b Subnet Mask set netmask c Default Gateway set gateway d Primary DNS set primary DNS server e Secondary DNS set secondary DNS server 3 PPPoE Connect the LAN port of R...

Страница 21: ...ccess Input http ip address user asp in the web browser to access user s login webpage after setting the user password then input username user and password to access the user s webpage 9 HTTP port se...

Страница 22: ...etwork type and port link of LAN PC 1 LAN Port Link Auto negotiate full duplex 10Mbps full duplex 100Mbps half duplex 10Mbps half duplex 100Mbps 2 PC Port Link Auto negotiate full duplex 10Mbps full d...

Страница 23: ...8 5 Sub Retry Intvl Interval to wait before the phone retries subscriber again after encountering a failure condition during last subscriber Range 0 65535 defaults to 10 RTP Parameters 1 RTP Port Min...

Страница 24: ...Codec Name AVT codec name used in SDP defaults to telephone event 11 G722 Codec Name G722 codec name used in SDP defaults to G722 12 G723 Codec Name G723 codec name used in SDP defaults to G723 13 G7...

Страница 25: ...rver Set address of Outbound proxy server All signaling requests will be sent to outbound proxy server firstly 10 Outbound Proxy Port Outbound proxy server port 11 Register Expires Register expiration...

Страница 26: ...l calls The call will fail if this codec not supported by the remote end 3 DTMF Tx Method Select the method to transmit DTMF signals to the remote end Inband RFC2833 SIP INFO Defaults to RFC2833 Call...

Страница 27: ...me Specify handset volume grade 2 SpeakerPhone Volume Specify speaker volume grade 3 Headset Volume Specify headset volume grade 4 Ring Volume Specify ring tone volume grade Input Gain 1 Handset Gain...

Страница 28: ...server address IP address or domain name are both acceptable 2 Time Zone Choose your own time zone 3 Daylight Saving Time Select Yes or No to enable or disable Daylight saving time 4 Daylight Saving...

Страница 29: ...Features Speed Dial Set speed dial for 2 9 digit key For example set Speed Dial 2 123456789 then if you press 2 the phone number 123456789 will be dialed immediately The other digit keys 3 4 5 9 also...

Страница 30: ...ock Call ID Select Yes here Caller ID will be blocked Rainbow 1 will call others as anonymous 4 Block Anc Call Select Yes here all anonymous call will be blocked Rainbow 1 will reject all anonymous ca...

Страница 31: ...e maximum delay of the jitter buffer 4 Normal Delay This is used to set fixed jitter buffer which should be between Min Delay and Max Delay 4 5 4 Ring Administer can upload 2 user define ring The ring...

Страница 32: ...ne The promoting audio when the remote end is ringing 8 MWI Dial Tone The promoting audio when an unread voicemails existed 9 Holding Tone Indicate the local end that the current calling is hold by th...

Страница 33: ...r No to enable or disable firmware update 2 Error Retry Delay Set interval to retry update after encountering update failed 3 Upgrade Rule The same as Profile Rule the suffix of the firmware name shou...

Страница 34: ...cify a name for each phone number This name will be displayed on LCD when call to this number or call from this number 5 Number Phone number 6 Submit Submit to apply the change 7 Reset Cancel the inpu...

Страница 35: ...ormally please upgrade firmware under safe mode Steps are 1 Build a TFTP server and set its IP address as 192 168 1 200 2 Copy the firmware to the root directory of the TFTP server and modify the file...

Страница 36: ...whose default value is 5060 6 2 The phone can t obtain IP address 1 Make sure the cable has been connected to the LAN port of the phone 2 Make sure the cable and the switch s port that connected with...

Страница 37: ...col RTP Real time Transport Protocol SDP Session Description Protocol VPN Virtual Private Network VLAN Virtual Local Area Network QoS Quality of Service Syslog System log UDP User Data Protocol TCP Tr...

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