15
H
Verify that the PWR, LAN, and
WAN lights on the front of your
TA are all steady green (H1)
and you can browse to a known
website (e.g. www.att.com)
(H2). If you cannot browse,
restart your PC.
I
If your PWR, LAN, and WAN
lights are not all steady green,
see Troubleshooting, pages
25-26. If your lights are green
and you still cannot browse, see
the note to the right.
H2
H1
NOTE
If your PWR, LAN, and WAN lights are
steady green and you cannot browse, you
may have problems connecting with your
DSL service.
Recommended
actions:
– Check to see if your PPPoE username
and password are correct. (You may
need to contact your DSL Service
provider to verify your PPPoE username
and password.)
– Make sure your cabling is correct
according to Step 3.
– Power all devices down and unplug
your DSL modem and home router.
Power up your DSL modem, wait until
all appropriate indicator lights are lit.
Plug your TA into a power outlet.
Power up your router (if you have one).
Turn on your computer(s).
NOTE
A few DSL customers have
what is known as static IP,
in which their computer
has a permanent IP address
that never changes. Most
customers instead have
PPPoE or DHCP, and should
use the instructions above;
however if you are sure you
have a static IP address and
not PPPoE or DHCP, see the
confi guration instructions
in Appendix B, page 20.
For additional info see
“I may have a static IP
address but I am not sure”
in Troubleshooting, page 28.
