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Smart call blocker
Screen unknown calls
If Smart call blocker is on, and you have set profile to screen unknown calls,
the telephone plays a screening announcement to the caller when receiving
the following incoming calls. It asks the caller to respond before putting the
call through to you.
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Incoming calls with numbers that are “out of area“ or with numbers set to
“Private“;
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Incoming calls with absent caller ID numbers;
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Incoming calls with numbers that are not in your directory, allow list, nor
block list; or
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Incoming calls with names that are not in your star name list.
Screen calls and ask for caller names
When screening a call, the telephone announces to the caller, “
Hello. Calls to this
number are being screened by Smart call blocker. Please say your name after the
tone, then press pound.”
After the caller completes the request, the telephone
announces to the caller “
Please wait a moment while your call is connected.
”.
The telephone starts ringing and announces the caller’s name. The telephone
screen displays
Screened call
and you can pick up the call. The telephone will
then ask whether you want to answer or reject the call, or to forward the call to
the answering system.
NOTES:
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You can set Smart call blocker to screen and filter all unknown calls. You can easily add incoming phone numbers to
your allow list and block list. This allows you to build up your lists of allowed and blocked numbers, and Smart call
blocker will know how to deal with these calls when they come in again.
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The telephone announces to the caller with “
Hello. Calls to this number are being screened by
Smart call blocker...
” If you have recorded your name in the screening announcements, your recorded name will
replace “
this number
” in the announcements. See
Screening announcement
on page 63.
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If the caller hangs up before the call is screened, or without leaving his/her name while the call is being screened,
the call will be logged as missed call in the caller ID log.
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While a call is being screened, you can press
PHONE/
FLASH
or
/SPEAKER
to stop screening and answer the
call.
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After the telephone screened a call, and is ringing and announcing the caller’s name, you can press
OFF
/CANCEL
to mute the ringer, or press
CALL BLOCK
to reject the call directly.
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After you picked up a screened call and the telephone is announcing the screening options, you can press
OFF
/CANCEL
to hang up the call.
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If Smart call blocker is on and you receive a call waiting call:
- Smart call blocker will not screen a call waiting call without number while on a call. You can press
PHONE/
FLASH
or
/SPEAKER
to take the new call.
-
After you have picked up a screened call,
the telephone checks whether
the call waiting number is in the
directory, block list or allow list. It also checks whether the caller name is in the star name list. After that, The
telephone then displays the caller ID information or “Blocked call” accordingly. You can press
PHONE/
FLASH
or
/SPEAKER
to take the new call, or press
CALL BLOCK
on the handset to block it.
- While the telephone is screening a call, the new call will be ignored and
logged as missed call in the caller ID log.
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Robocalls are unable to respond to the screening announcement, and therefore, will not get through and ring. If
you want to allow some robocalls to get through, save their names in the star name list. See page 60.
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The telephone can respond to remote access code while it is playing the screening announcement. This allows you
to access your answering system from an unknown number remotely. See
Remote access
on page 84.