ASUSTOR NAS M.2 SSD Drive Installation Guide
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3.1. Troubleshooting
Q: After installing new M.2 SSD Drive
my NAS won’t start. What’s wrong?
A: Please follow the steps below to resolve this issue:
1. Check if the LED indicators, system buzzer, and LCD display panel are operating normally.
2. If your NAS is unable to recognize the new M.2 SSD Drive or cannot be started up properly, please
check that you have used M.2 SSD Drive that is compatible with the system. Also, please reinstall
the M.2 SSD Drive in order to confirm that it has been installed properly.
3. If your NAS still does not operate normally, please remove the newly installed M.2 SSD Drive
module, and then restart the NAS to see if it is able to operate normally.
4. If the previous steps have not solved your problem, please contact your local dealer or ASUSTOR
customer service.
3.2. Contact ASUSTOR Technical Support
Contact us:
http://www.asustor.com/service/online_support
