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3-12

Chapter 3: General Instruction

3.3 

Troubleshooting (FAQ)

Problem

Possible Solution

Power  LED is not ON

•  Press the   button to check if the monitor is in the 

ON mode.

•  Check if the power cord is properly connected to 

the monitor and the power outlet.

•  Check Power Indicator function in main menu OSD. 

Select “ON” to turn on power LED.

The power LED lights amber and 

there is no screen image

•  Check if the monitor and the computer are in the 

ON mode.

•  Make sure the signal cable is properly connected 

the monitor and the computer.

•  Inspect the signal cable and make sure none of the 

pins are bent.

•  Connect the computer with another available 

monitor to check if the computer is properly 

working.

Screen image is too light or dark

•  Adjust the Contrast and Brightness settings via 

OSD.

Screen image bounces or a wave 

pattern is present in the image

•  Make sure the signal cable is properly connected to 

the monitor and the computer.

•  Move electrical devices that may cause electrical 

interference.

Screen image has color defects 

(white does not look white)

•  Inspect the signal cable and make sure that none of 

the pins are bent.

•  Perform Reset via OSD.

•  Adjust the R/G/B color settings or select the Color 

Temperature via OSD.

No sound or sound is low 

•  Make sure the audio cable is properly connected to 

the monitor.

•  Adjust the volume settings of both your monitor and 

computer.

•  Make sure the computer sound card driver is 

properly installed and activated.

•  Make sure the audio source is correct on the OSD.

Содержание VA24ECPSN Series

Страница 1: ...VA24ECPSN Series LCD Monitor User Guide ...

Страница 2: ...US HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM ANY DEFECT OR ERROR IN THIS MANUAL OR PRODUCT SPECIFICATIONS AND INFORMATION CONTAINED IN THIS MANUAL ARE FURNISHED FOR INFORMATIONAL USE ONLY AND ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE AND SHOULD NOT BE CONSTRUED AS A COMMITMENT BY ASUS ASUS ASSUMES NO RESPONSIBILITY OR LIABILITY FOR ANY ERRORS OR INACCURACIES THAT MAY ...

Страница 3: ...ble future Criteria in TCO Certified have a life cycle perspective and balance environmental and social responsibility Conformity is verified by independent and approved verifiers that specialize in IT products social responsibility or other sustainability issues Verification is done both before and after the certificate is issued covering the entire validity period The process also includes ensur...

Страница 4: ...rference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to an outlet on a circuit different from that to which the receiver is conn...

Страница 5: ... the product or on its packaging indicates that this product must not be disposed of with your other household waste Instead it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help to ...

Страница 6: ...supply to your home consult your dealer or local power company Use the appropriate power plug which complies with your local power standard Do not overload power strips and extension cords Overloading can result in fire or electric shock Avoid dust humidity and temperature extremes Do not place the monitor in any area where it may become wet Place the monitor on a stable surface Unplug the unit du...

Страница 7: ... as ALWAYS use cabinets or stands or installation methods recommended by the manufacturer of the product set ALWAYS use furniture that can safely support the product ALWAYS ensure the product is not overhanging the edge of the supporting furniture ALWAYS educate children about the dangers of climbing on furniture to reach the product or its controls ALWAYS route cords and cables connected to your ...

Страница 8: ...Restriction on Hazardous Substances statement India This product complies with the India E Waste Management Rules 2016 and prohibits use of Lead Mercury Hexavalent Chromium polybrominated biphenyls PBBs and polybrominated diphenyl ethers PBDEs in concentration exceeding 0 1 by weight in homogenous materials and 0 01 by weight in homogenous materials for cadmium except of exemptions listed in Sched...

Страница 9: ...The screen may flicker during the initial use due to the nature of the fluorescent light Turn off the Power Switch and turn it on again to make sure that the flicker disappears You may find slightly uneven brightness on the screen depending on the desktop pattern you use When the same image is displayed for hours an afterimage of the previous screen may remain after switching the image The screen ...

Страница 10: ...tion that may have been added by your dealer These documents are not part of the standard package Takeback Services ASUS recycling and takeback programs come from our commitment to the highest standards for protecting our environment We believe in providing solutions for our customers to be able to responsibly recycle our products batteries and other components as well as the packaging materials P...

Страница 11: ...e convenience and delightful visual experience that the monitor brings you 1 2 Package contents Check your package for the following items LCD Monitor Monitor Base Monitor Column Quick Start Guide Warranty Card 1x Power Cord 1x HDMI Cable optional 1x DisplayPort Cable optional 1xUSB Type C Cable optional 4x Screws 1x L shaped Screwdriver optional If any of the above items is damaged or missing con...

Страница 12: ... the monitor 1 Place the display on a cloth on the table Then attach the base to the arm and fix with the screw to join them tightly You can easily tighten the screw by fingers 2 Adjust the monitor to the angle that is most comfortable for you 2 1 Base screw size M6 x 13 7mm ...

Страница 13: ...rphone out 8 Kensington Lock 9 USB3 2 Gen1 Type A Port This monitor is Super Speed USB 3 2 Gen 1 compatible 5 Gbps The port offers Max 65W power delivery with output voltage 5V 3A 9V 3A 12V 3A 15V 3A and 20V 3 25A Connecting the USB Type C cable can input the DisplayPort source output power and enable the USB Type A ports downstream on the monitor Connecting the USB Type C to Type A cable only ena...

Страница 14: ...w access the Internet 4 Insert the monitor power cable into the power port at the back of the monitor 5 Plug the power cords of your computer and your monitor into a nearby electrical outlet 6 To use the USB upstream downstream function Upstream Use an USB Type C cable and plug on end of the Type c connector to the monitor s USB 3 2 Gen1 Type C port as upstream and the other end to your computer s...

Страница 15: ...45 Earphone For the installation of replaceable parts please refer to the above installation instructions Users may go to the local service network to replace purchase the qualified replaceable parts For local service centers and service contacts please refer to https www asus com support ...

Страница 16: ...1 6 Chapter 1 Product Introduction 1 4 2 Six sides figure ASUS VA24ECPSN UNIT mm 539 52 450 35 48 15 211 40 262 70 ...

Страница 17: ... enter the OSD menu Exit the OSD menu Return to previous menu Key Locked Hot key 2 Enter Close Return Button Exit the OSD menu Enter select the icon function highlighted while the OSD is activated 3 Input source hot key Increase value Add or Increase value Input source hot key 4 Brightness hot key Decrease value Next Item or Decrease value Brightness hot key 5 Power Button Power on off monitor whe...

Страница 18: ...ly put the front of the monitor face down on a clean table 2 Remove the four 4 screws securing the arm to the rear of the monitor 3 Detach the stand arm and base from the monitor We recommend that you cover the table surface with soft cloth to prevent damage to the monitor 2 1 The VESA wall mount kit 100 x 100 mm is purchased separately Use only the UL Listed Wall Mount Bracket with minimum weight...

Страница 19: ...g when you change its angle You can adjust the monitor s angle from 35 to 5 and You can also adjust the monitor s height within 13cm Before rotating the display lift it to the top position and then push it back to the utmost degree Rotate clockwise or counter clockwise until the monitor stops at 90 180 180 0 Tilt Swivel Height adjustment 0 90 90 0 5 35 5 35 13cm It is normal that the monitor sligh...

Страница 20: ...Hz ASUS VA24E 1 Press the MENU button to activate the OSD menu 2 Press the and buttons to toggle between options in the Menu As you move from one icon to another the option name is highlighted 3 To select the highlighted item on the menu press the key 4 Press the and buttons to select the desired parameter 5 Press the key to enter the slide bar and then use the or buttons according to the indicato...

Страница 21: ...isplaying with SPLENDID Video Intelligence Technology Theater Mode This is the best choice for movie watching with SPLENDID Video Intelligence Technology Game Mode This is the best choice for game playing with SPLENDID Video Intelligence Technology Night View Mode This is the best choice for playing dark scene game or watching dark scene movie with SPLENDID Video Intelligence Technology Reading Mo...

Страница 22: ...5 mins after around 1 hour of continuous working at the computer Taking short and frequent breaks is more effective than a single longer break To minimize eye strain and dryness in your eyes users should rest the eye periodically by focusing on objects that are far away Eye exercises can help to reduces eye strain Repeat these exercises often If eye strain continues please consult a physician Eye ...

Страница 23: ... function Color Brightness Color Temp Contrast Skin Tone Saturation Standard Mode HDMI 1080p 60Hz ASUS VA24E Brightness The adjusting range is from 0 to 100 Contrast The adjusting range is from 0 to 100 Saturation The adjusting range is from 0 to 100 Color Temp Contains three preset color modes Cool Normal Warm and User Mode Skin Tone Contains three color modes including Reddish Natural and Yellow...

Страница 24: ...logy The adjusting range is from lower 0 to faster 100 Aspect Control Adjusts the aspect ratio to Full 4 3 VividPixel ASUS Exclusive Technology that brings lifelike visuals for crystal clear and detail oriented enjoyment The adjusting range is from 0 to 100 ASCR Select ON or OFF to enable or disable dynamic contrast ratio function Adaptive Sync It can allow a Adaptive Sync supported graphics sourc...

Страница 25: ...etup Back Language Key Lock Information Power Key Lock Power Indicator All Reset Standard Mode HDMI 1080p 60Hz ASUS VA24E Standard Mode HDMI 1080p 60Hz ASUS VA24E Splendid Demo Mode Activate the demo mode for the Splendid function Volume Adjust the volume settings to your preference GamePlus The GamePlus Function provides a toolkit and creates a better gaming environment for users when playing dif...

Страница 26: ...you choose Press to go back Press to go off and exit GamePlus main menu GamePlus Crosshair Timer FPS Counter FPS Display Alignment Crosshair Practice Mode GamePlus GamePlus GamePlus Timer GamePlus FPS GamePlus GamePlus FPS QuickFit contains three patterns 1 Grid 2 Paper size 3 Photo size 1 Grid pattern Facilitates designers and users to organize content and layout on one page and achieve a consist...

Страница 27: ...Mode Activate the ecology mode for power saving USB Hub Turn On Off USB charging function during the standby mode OSD Setup Adjusts the OSD Timeout DDC CI and Transparency of the OSD screen More Return the next page of System Setting Back Return the previous page of System Setting Language Select OSD language The selections are English French German Spanish Italian Dutch Russian Poland Czech Croac...

Страница 28: ...tcut Selecting this option allows you to set two shortcut keys Shortcut Shortcut 2 Standard Mode HDMI 1080p 60Hz ASUS VA24E Input Select Shortcut 1 Shortcut 1 User can select from Blue Light Filter Splendid Brightness Contrast Input Select Color Temp Volume QuickFit GamePlus Rest Reminder Color Augmentation and set as shortcut key The default setting is Input Select Shortcut 2 User can select from...

Страница 29: ... Mode Splendid 8 modes Scenery Standard Theater Game Night View sRGB Reading Darkroom Color Temperature Selection 4 modes Cool Normal Warm User Signal Input Displayport v1 2 HDMI v1 4 DisplayPort over Type C Earphone jack Yes Speaker Built in 2W 2 Stereo RMS USB 3 2 Gen 1 port Downstream x3 Ethernet port RJ45x1 AC input voitage AC 100 240V Built in Power on consumption 14 5W Based on Energy Star 8...

Страница 30: ...ight Esti 5 35 kg Gross Weight Esti 7 24 kg Multi languages 27 Languages English Simplified Chinese Traditional Chinese Japanese Russian Spanish Italian German Franch Dutch Portuguese Czech Croatia Romania Turkish Arabic Danish Finnish Greek Hungarian Slovak Slovenian Swedish Polish Korean Persian Ukaraine Compliance and Standards UL CB CE Erp EU Energy label FCC ICES 003 CCC CEL ISO9241 307 BSMI ...

Страница 31: ... to check if the computer is properly working Screen image is too light or dark Adjust the Contrast and Brightness settings via OSD Screen image bounces or a wave pattern is present in the image Make sure the signal cable is properly connected to the monitor and the computer Move electrical devices that may cause electrical interference Screen image has color defects white does not look white Insp...

Страница 32: ...z 60kHz 1280x1024 60Hz 63 981kHz 1280x1024 75Hz 79 976kHz 1440x900 60Hz 55 935kHz 1680x1050 60Hz 65 29kHz 1920x1080 60Hz 67 5kHz 1920x1080 75Hz 83 894kHz IBM Modes Factory Preset Timing Resolution Refresh Rate Horizontal Frequency 720x400 70Hz 31 469kHz MAC Modes Factory Preset Timing Resolution Refresh Rate Horizontal Frequency 640x480 67Hz 35kHz 832x624 75Hz 49 725kHz VESA Modes User Available T...

Страница 33: ...7 5kHz 1280x720P 59 94 60Hz 44 955 45kHz 1920x1080P 50Hz 28 125kHz 1920x1080P 59 94 60Hz 33 716 33 75kHz HDMI 1 3 CEA 861B Formats SD HD Supported Optional Timings of HDMI input only Resolution Refresh Rate Horizontal Frequency 1440x480P 59 94 60Hz 31 469 31 5kHz 1440x576P 50Hz 31 25kHz 1920x1080P 50Hz 56 25kHz 1920x1080P 59 94 60Hz 67 433 67 5kHz The modes not listed in the above tables may not b...

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