Error Messages
118
QL-800 User Guide
Clean the electrical contacts on the printhead with a clean, lint-free cloth and isopropyl
alcohol.
Finish using the printhead replacement function but reinstall the same printhead.
2) Replace the printhead.
Error 2002 - Incorrect Printhead
The installed printhead is not appropriate for this printer.
Solutions
Use the following solutions to troubleshoot the issue. The most likely solutions are listed first,
followed by other possibilities. Check to see if the issue is resolved after performing each
recommended solution. If the issue is not resolved, proceed to the next solution. If the issue
persists after performing all solutions, contact Technical Support.
1) Install a genuine QuickLabel printhead.
Error 2003 - Printhead Missing
The printhead is not installed, has a poor electrical connection, or a printhead latch is not
recognized as being closed.
Solutions
Use the following solutions to troubleshoot the issue. The most likely solutions are listed first,
followed by other possibilities. Check to see if the issue is resolved after performing each
recommended solution. If the issue is not resolved, proceed to the next solution. If the issue
persists after performing all solutions, contact Technical Support.
1) Remove the printhead using the printhead replacement function in the Parts Replacement
tab of the QL-800 Maintenance Utility.
Clean the electrical contacts on the printhead with a clean, lint-free cloth and isopropyl
alcohol.
Finish using the printhead replacement function but reinstall the same printhead.
2) Replace the printhead.
Error 2004 - Unlicensed Printhead
A qualified electrical component is not being found by the system.
Solutions
Use the following solutions to troubleshoot the issue. The most likely solutions are listed first,
followed by other possibilities. Check to see if the issue is resolved after performing each
recommended solution. If the issue is not resolved, proceed to the next solution. If the issue
persists after performing all solutions, contact Technical Support.
1) Install a genuine QuickLabel printhead.
Содержание QuickLabel QL800
Страница 1: ...QL 800 User Guide ...
Страница 2: ......
Страница 38: ...Getting Started 38 QL 800 User Guide ...
Страница 84: ...QL 800 Maintenance Utility 84 QL 800 User Guide ...
Страница 96: ...Printer Maintenance 96 QL 800 User Guide ...
Страница 128: ...Error Messages 128 QL 800 User Guide ...
Страница 150: ...Rewinder 150 QL 800 User Guide ...
Страница 158: ...Shipping Precautions 158 QL 800 User Guide ...
Страница 168: ...Specifications 168 QL 800 User Guide ...
Страница 172: ...Index 172 QL 800 User Guide ...