Error Messages
QL-850 User Guide
65
Error 101D - Not Printing Timeout
Printing has started, but there is too much time/space between printed labels.
Solutions
Use the following solutions to troubleshoot the issue. The most likely solutions are listed first,
followed by other possibilities. Check to see if the issue is resolved after performing each
recommended solution. If the issue is not resolved, proceed to the next solution. If the issue
persists after performing all solutions, contact Technical Support.
1.
Check for peeled off labels.
2.
Make sure the label size defined in the printer driver matches the actual label dimensions.
3.
Data starvation is occurring.
See “Addressing Data Starvation” on page 100.
Error 1020 - Shared Memory Read Timeout
There is an internal communications failure.
Solutions
Use the following solutions to troubleshoot the issue. The most likely solutions are listed first,
followed by other possibilities. Check to see if the issue is resolved after performing each
recommended solution. If the issue is not resolved, proceed to the next solution. If the issue
persists after performing all solutions, contact Technical Support.
1.
Press and release the power key to clear the error.
2.
Press and hold the power key on the operation panel for three seconds to turn the printer
off. Wait three seconds. Then press and hold the power key for one second to turn the
printer on again.
3.
On the rear of the printer, turn the power inlet switch off. Wait three seconds. Then turn
the power inlet switch on. Power on the printer.
Error 1021 - Shared Memory Write Timeout
There is an internal communications failure.
Solutions
Use the following solutions to troubleshoot the issue. The most likely solutions are listed first,
followed by other possibilities. Check to see if the issue is resolved after performing each
recommended solution. If the issue is not resolved, proceed to the next solution. If the issue
persists after performing all solutions, contact Technical Support.
1.
Press and release the power key to clear the error.
2.
Press and hold the power key on the operation panel for three seconds to turn the printer
off. Wait three seconds. Then press and hold the power key for one second to turn the
printer on again.
3.
On the rear of the printer, turn the power inlet switch off. Wait three seconds. Then turn
the power inlet switch on. Power on the printer.
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