WARRANTY
KEEP THIS WARRANTY
IHP LIMITED WARRANTIES
New Products
IHP warrants all Grand Meridian Fireplaces to be free from defects in materials that adversely affect fireplace performance for
a period of ten (10) years from the date of purchase, subject to the terms and conditions of this limited warranty. IHP does not
warrant accessory chimney, outside air ducts, gas control or burner system, ceramic logs, and devices not manufactured by IHP.
Valves and electronic parts are only covered for one year parts and labor per the log set manufacturer’s warranty.
This warranty covers only products manufactured by IHP, specifically the modular concrete firebox, and NO WARRANTY,
EXPRESS OR IMPLIED, EXTENDS TO ANY OF THE HARDWARE, FOUNDATION, VENTING, DUCTS, OR ACCESSORIES.
THIS WARRANTY DOES NOT COVER DRAFTING, SMOKING, OR SOOTING OF THE FIREPLACE SYSTEM. Factors beyond
the manufacturer’s control may affect drafting, smoking, and sooting, IHP cannot guarantee these aspects of performance.
If a component is found to be defective under the terms of this warranty, the party this warranty is extended to shall notify IHP, 1508
Elm Hill Pike Suite 108, Nashville, TN 37210 in writing, by registered mail, within thirty (30) days following the discovery of the
defect within the warranty period. The letter shall contain (1) the date of purchase; (2) place of purchase; (3) address of installation;
(4) name, address and phone number of the homeowner; and (5) a brief description of the defect.
IHP, or any entity thereof, is not responsible for any labor costs or indirect costs incurred for the replacement of defective
components.
IHP is not responsible for misuse or mishandling of component parts. Nothing in this warranty makes IHP, or any entity thereof,
liable in any respect for any injury or damage to the building or structure in which the fireplace has been installed or to the persons
or property therein arising out of the use, misuse, or installation of properly manufactured IHP product.
IHP, OR ANY ENTITY THEREOF, SHALL NOT BE HELD LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES
OR EXPENSES ARISING OUT OF THE USE OF THE FIREPLACE. ALL SUCH DAMAGES AND EXPENSES ARE HEREBY
EXCLUDED.
This warranty is null and void when the fireplaces are not installed pursuant to the installation instructions provided by IHP and
local building codes have not been followed completely.
This warranty applies only to those fireplaces installed in the continental United States, Hawaii, Alaska and Canada. If any part of
this warranty is found to be unenforceable,, the remaining parts shall remain in force and effect.
IHP HEREBY DISCLAIMS ALL GUARANTEES AND WARRANTIES, EXPRESS OR IMPLIED, BEYOND THE WARRANTIES
SET FORTH HEREIN.
CUSTOMER SERVICE & PARTS REPLACEMENT:
Parts and accessories may be purchased from your local dealer. Additional information is available from IHP. Accessory orders
will be accepted by mail, or you may call to order Monday through Friday from 8:00 a.m. to 5:00 p.m. (Central Standard Time) at:
1-800-655-2008.
Please complete the following information for future reference and warranty verification:
Model (located on product or identification tag) _________________
Serial No. (
located on product or identification tag) ______________
Date Purchased __________________
Keep receipt for warranty verification.
Innovative Hearth Products reserves the right to make changes at any time, without notice, in design,
materials, specifications, prices and also to discontinue colors, styles and products. Consult your local
distributor for fireplace code information.
Printed in U.S.A. © 2014 IHP LLC
P/N 125162-01 Rev. B 02/2014.
P125162 01
1508 Elm Hill Pike, Suite 108
Nashville, TN 37210
1-800-655-2008
www.IHP.US.com