91
Team functions
“Team Hold” general function
The system administrator can also activate the following function as an option: Calls that were ans-
wered on the lines can once again be signalled within the team if you press menu
❯❯❯
for a couple
of seconds, then select Team hold and press the end key. The renewed call can then be answered
and the conversation continued on any phone within the team.
Notes
• Activated features (such as a call diversion) for your phone’s call number(s) also affect the way in
which calls are signalled on the team members’ ME keys.
• If you yourself want to make an internal or an external call, use the INTERNAL key (I) to seize an
internal line; you can then dial an internal number immediately or seize an external line by dial-
ling a line code digit (your own call number is then busy as a result). You can also use an EXTER-
NAL key (E) or a MULTIPLE-EXTERNAL key (ME) to make calls. However the line’s call number is
then busy. To reach another team member directly, simply dial their team direct call key.
90
Team functions
PARALLEL TEAM team function
Example of how call numbers are assigned: PARALLEL TEAM team function
The team in the example consists of three members: phone 1 with internal call number 10; phone 2
with internal call number 11; and phone 3 with internal call number 12. All three team members can
be reached from the outside under call numbers 20, 21 and 22. What’s more, on each phone the
internal call numbers of the other team members are set up as team direct call keys, which means
that the team members are able to reach one another directly.
As a member of a PARALLEL TEAM, calls to your call number are signalled both visually and acousti-
cally on your INTERNAL key (I). At the same time calls are also signalled (visually) on the team mem-
bers’ direct call keys (T). This means the other team members have the possibility of answering calls
for you.
Line calls are signalled on the EXTERNAL keys (E). At the same time calls are also signalled on the
team members’ MULTIPLE-EXTERNAL keys (ME). This means the other team members also have the
possibility of answering calls on the lines.
External
call numbers
Internal
call numbers
Internal call numbers
on the list of call keys
OpenCom 1000
4701
20
4701
21
20
21
4701
21
22
10
11
12
E
(xternal)
20
E
(xternal)
21
E
(xternal)
22
I
(nternal)
10
T
(eam)
11
T
(eam)
12
Telephone 1
ME
(xternal)
20
ME
(xternal)
21
ME
(xternal)
22
T
(eam)
10
I
(nternal)
11
T
(eam)
12
Telephone 2
ME
(xternal)
20
ME
(xternal)
21
ME
(xternal)
22
T
(eam)
10
T
(eam)
11
I
(nternal)
12
Telephone 3
