Copyright © 2013, 2014 Yale Security Inc., an ASSA ABLOY Group company. All rights reserved.
Reproduction in whole or in part without the express written permission of Yale Security Inc. is prohibited.
ASSA ABLOY
80-9356-0005-020 (01-14)
12
Troubleshooting
Fault
Possible Reasons Why
Remedies/Explanations
The door does not open
- the motor does not start
Control switch is set to OFF position
Electrical power is missing
Activation unit does not function
Circuit breaker is set to OFF position
Reset the circuit breaker to the ON position
Jump activation input to verify
Check the electrical power switch
Change the setting of the ON/OFF switch
- the motor continues
to run
Motor is driving in wrong direction
Something jammed beneath the door
Arm has come loose
Flip Door Mounting Dip Switch to other direction
Remove object
Re-install arm and key
The door does not close
Closing power set too low
Arm has come loose
The door is binding or obstructed
Control switch is set to OFF position
Re-install arm and key
Inspect hinges and frame for wear or obstruction
Change the setting of the ON/OFF switch
Adjust P1 or P2 according to instructions on pg. 7
Maintenance (Service by Authorized Personnel Only):
Disconnect power before servicing.
Frequency of maintenance will depend on factors such as traffic, climate, etc. To make sure your
operator is working correctly you should periodically check wire connections, tightness of arm
connection and screws, and wear and tear on hinges/pivots.
No serviceable user parts!
The door opens and
stays open when first
energized.
SW501 is set incorrectly
Change the switch setting to the correct handing.
See instructions on page 5
The electric strike or
electromagnetic lock
does not work.
JMP503 is set incorrectly
Loose or shorted wire to strike or lock
See instructions on page 9 or 10
Inspect wires running from unit to latch device
Provide power to strike or electromagnetic lock from
another source.
Power from unit insufficient for strike
or electromagnetic lock
