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Chapter 5 Troubleshooting

5.1 Troubleshooting Procedures

5.2 Technical Support Procedures

5.3 Returning Merchandise for Service

Chapter 6: Net Framework Installation Guide

6.1 Installing .Net Framework 3.5.1 (For Server 2008 R2)

Содержание E3C224D41-14S

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Страница 2: ...or implied including but not limited to the implied warranties or conditions of merchantability or itness for a particular purpose In no event shall ASRock Rack its directors oicers employees or agent...

Страница 3: ...ant to know more about ASRock Rack you re welcome to visit ASRock Rack s website at www ASRockRack com or you may contact your dealer for further information ASRock Rack Incorporation 6F No 37 Sec 2 J...

Страница 4: ...ecautions 10 2 3 Installing the CPU 11 2 4 Installing the CPU Fan and Heatsink 13 2 5 Installation of Memory Modules DIMM 14 2 6 Expansion Slots PCI and PCI Express Slots 16 2 7 Jumper Setup 17 2 8 On...

Страница 5: ...form Services 38 3 3 10 Serial Port Console Redirection 39 3 3 11 Voltage Control 41 3 3 12 Instant Flash 42 3 4 H W Monitor Screen Hardware Health Event Monitoring 43 3 5 Boot Screen 45 3 6 Security...

Страница 6: ...oting 53 5 1 Troubleshooting Procedures 53 5 2 Technical Support Procedures 55 5 3 Returning Merchandise for Service 55 Chapter 6 Net Framework Installation Guide 56 6 1 Installing Net Framework 3 5 1...

Страница 7: ...4S Motherboard Extended Mini ITX Form Factor 8 4 in x 6 7 in 21 3 cm x 17 cm Support CD User Manual 2 x Mini SAS Cables 2 x SATA3 Cables If any items are missing or appear damaged contact your authori...

Страница 8: ...DIMM Type Dual Channel DDR3 memory technology Supports DDR3 1600 1333 ECC UDIMM Voltage 1 5V 1 35V Expansion Slot PCIe 3 0 x 8 1 slot x8 Storage SATA Controller Intel C224 4 x SATA3 6 0 Gb s from mini...

Страница 9: ...front LAN LED IPMB Header 1 Fan Header 6 x 4 pin ATX Power 1 24 pin 1 4 pin USB 2 0 Header 1 each supports 2 USB 2 0 ports Type A USB 2 0 Port 1 USB 3 0 Header 1 each supports 2 USB 3 0 ports System B...

Страница 10: ...dHat Enterprise Linux Server 5 9 6 4 32 64 bit CentOS 5 9 6 4 32 64 bit SUSE Enterprise Linux Server 11 SP3 32 64 bit FreeBSD 9 1 32 64 bit Fedora core 19 64 bit Ubuntu 12 04 2 64 bit 12 10 64 bit Vir...

Страница 11: ...is utility you can press the F6 key during the POST or the F2 key to enter into the BIOS setup menu to access Instant Flash Just launch this tool and save the new BIOS ile to your USB lash drive loppy...

Страница 12: ...e E 3C224D4I 14S SGPIO_ 1 NMI_BTN1 1 1 IPMB_1 1 T PM1 1 AUX_P ANEL1 P ANEL1 1 PSU_SMB 1 1 CMOS Battery AT X 12V 1 PCIE 1 USB_5 PS2 US B 2 0 T USB_2 B USB_1 VGA1 COM1 Top IPMI LA N US B 3 0 T USB_2 B U...

Страница 13: ...Mini SAS Connector SATA_0_3 14 SATA2 Connector SATA_4 Blue 15 Mini SAS Connector SAS_4_7 16 SATA2 Connector SATA_5 Blue 17 Front Fan Connector FRNT_FAN5 18 Front Fan Connector FRNT_FAN4 19 ATX Power C...

Страница 14: ...rt IPMI_LAN 4 COM Port COM1 9 USB 3 0 Ports USB3_1_2 5 VGA Port VGA1 LAN Port LED Indications here are two LED next to the LAN port Please refer to the table below for the LAN port LED indications Act...

Страница 15: ...E3C224D4I 14S 9 English 1 6 Block Diagram...

Страница 16: ...remember to use a grounded wrist strap or touch a safety grounded object before you handle the compo nents 3 Hold components by the edges and do not touch the ICs 4 Whenever you uninstall any compone...

Страница 17: ...ere are any bent pins in the socket Do not force to insert the CPU into the socket if above situation is found Otherwise the CPU will be seriously damaged 2 Unplug all power cables before installing t...

Страница 18: ...12 English Please save and replace the cover if the processor is removed he cover must be placed if you wish to return the motherboard for ater service 5 6 4...

Страница 19: ...E3C224D4I 14S 13 English 2 4 Installing the CPU Fan and Heatsink 1 2 C P U _ F A N...

Страница 20: ...d 1 For dual channel coniguration you always need to install identical the same brand speed size and chip type DDR3 DIMM pairs 2 It is unable to activate Dual Channel Memory Technology with only one o...

Страница 21: ...E3C224D4I 14S 15 English 1 2 3...

Страница 22: ...ord is unplugged Please read the documentation of the expansion card and make necessary hardware settings for the card before you start the installation Step 2 Remove the system unit cover if your mot...

Страница 23: ...mper cap is placed on the pins the jumper is Short If no jumper cap is placed on the pins the jumper is Open he illustration shows a 3 pin jumper whose pin1 and pin2 are Short when a jumper cap is pla...

Страница 24: ...estart PLED System Power LED Connect to the power status indicator on the chassis front panel he LED is on when the system is operating he LED is of when the system is in S4 sleep state or powered of...

Страница 25: ...system which has slower transmission rates and power management equipment B Internet status indicator 2 pin LAN1_LED LAN2_LED hese two 2 pin headers allow you to use the Gigabit internet indicator cab...

Страница 26: ...O panel there is one USB 3 0 header on this motherboard This USB 3 0 header can support two USB 3 0 ports Chassis Speaker Header 4 pin SPEAKER1 see p 7 No 24 1 5V DUMMY DUMMY SPEAKER Please connect t...

Страница 27: ...CK_33M_TPM TPM_RST LAD3_L 3V LAD0_L 3VSB GND F_CLKRUN SERIRQ S_PWRDWN GND LAD1_L LAD2_L SMB_DATA_MAIN SMB_CLK_MAIN GND This connector suppor ts Trusted Platform Module TPM system which can securely st...

Страница 28: ...nd 3rd party add in cards such as Emergency Management cards that provide management features using the IPMB Baseboard Management Controller SMBus Headers 5 pin BMC_SMB_1 5 pin BMC_SMB_2 see p 7 No 10...

Страница 29: ...em please insert the support CD to your optical drive irst hen the drivers compatible to your system can be auto detected and listed on the support CD driver page Please follow the order from top to b...

Страница 30: ...r handles all non TCP IP traic he Secondary adapter will receive fallback traic if the primary fails If the Preferred Primary adapter fails but is later restored to an active status control is automat...

Страница 31: ...then back on 3 1 1 UEFI Menu Bar he top of the screen has a menu bar with the following selections Item Description Main For setting system time date information Advanced For advanced system conigurat...

Страница 32: ...selected items Tab Switch to next function Enter To bring up the selected screen PGUP Go to the previous page PGDN Go to the next page HOME Go to the top of the screen END Go to the bottom of the scre...

Страница 33: ...glish 3 2 Main Screen Once you enter the UEFI SETUP UTILITY the Main screen will appear and display the system overview he Main screen provides system overview information and allows you to set the sy...

Страница 34: ...n you may set the conigurations for the following items CPU Coniguration North Bridge Coniguration South Bridge Coniguration Storage Coniguration Super IO Coniguration ACPI Coniguration USB Conigurati...

Страница 35: ...Execution Memory Protection Technology may prevent certain classes of malicious bufer overlow attacks Intel Virtualization Technology Intel Virtualization Technology allows a platform to run multiple...

Страница 36: ...peciic conditions he de fault value is Enabled Energy Performance Use this item to conigure Energy Performance CPU C States Support Enable CPU C States Support for power saving It is recommended to ke...

Страница 37: ...ult value is Auto his item is not available when the Primary Graphic Adapter is set to Onboard DRAM Frequency If Auto is selected the motherboard will detect the memory module s inserted and assigns a...

Страница 38: ...his allows you to enable or disable the Onboard LAN 2 feature Restore on AC Power Loss his allows you to set the power state ater an unexpected AC power loss If Power Of is selected the AC power remai...

Страница 39: ...Controller Interface supports NCQ and other new features that will improve SATA disk performance but IDE mode does not have these advantages SATA Aggressive Link Power Management Use this item to coni...

Страница 40: ...3 3 5 Super IO Coniguration Serial Port 1 Coniguration Use this item to conigure the onboard serial port 1 Select and enter the Serial Port 1 Coniguration and you will see the followings Serial Port...

Страница 41: ...Keyboard Power On Use this item to enable or disable PS 2 keyboard to turn on the system from the power sot of mode PCIE Devices Power On Use this item to enable or disable PCIE devices to turn on th...

Страница 42: ...for USB devices There are four configuration options Enabled Auto Disabled and UEFI Setup Only he default value is Enabled Please refer to below descriptions for the details of these four options Opti...

Страница 43: ...port Use this option to enable or disable legacy support for USB 3 0 devices he default value is Enabled 3 3 8 WHEA Coniguration WHEA Support Use this option to enable or disable Windows Hardware Erro...

Страница 44: ...8 English 3 3 9 Intel Server Platform Services Intel Server Platform Services his item displays the information of the Intel Server Platform Services such as SPS version and ME FW Firmware state value...

Страница 45: ...the host computer to which you are connected exchange information Out of Band Mgmt Management Port Use this item to select the port to be used for out of band management The options include COM1 and...

Страница 46: ...the receiving bufers are full a stop signal can be sent to stop the data low Once the bufers are empty a start signal can be sent to restart the low Harware low uses two wires to send start stop sign...

Страница 47: ...1 Voltage Control DRAM Voltage Use this to select DRAM Voltage he default value is Auto PCH Voltage Use this to select PCH Voltage he default value is Auto PCH 1 5 Voltage I O 1 5V Voltage Use default...

Страница 48: ...isk or hard drive and launch this tool then you can update your UEFI only in a few clicks without preparing an additional loppy diskette or other compli cated lash utility Please be noted that the USB...

Страница 49: ...ions Full On Manual and Automatic he default value is Full On Tartget Fan Speed his allows you to set the target fan speed Coniguration options Full On Manual and Automatic he default value is Full On...

Страница 50: ...Manual and Automatic he default value is Full On Set Smart Fan Temp and Duty Smart Fan Duty Control Smart Fan Duty x x means 1 to 11 stage his allows you to set duty cycle for each stage Smart Fan Te...

Страница 51: ...et the system boot order Boot From Onboard LAN Use this item to enable or disable the Boot From Onboard LAN feature Setup Prompt Timeout his shows the number of seconds to wait for setup activation ke...

Страница 52: ...pport Module Please do not disable unless you re running a WHCK test If you are using Windows 8 64 bit and all of your devices support UEFI you may also disable CSM for faster boot speed Boot Option F...

Страница 53: ...sword Set or change the password for the administrator account Only the administrator has authority to change the settings in the UEFI Setup Utility Leave it blank and press enter to remove the passwo...

Страница 54: ...y reset If Yes is selected all logged events will be erased When Log is Full Use this item to choose options for reactions to a full Smbios Event Log The options include Do Nothing and Erase Immediate...

Страница 55: ...on Address Source Select to conigure BMC network parameters statically or dynamically by BIOS or BMC Coniguration options Unspeciied Static and Dynamic Unspeciied BMC network parameters are conigured...

Страница 56: ...tup select either Static or Dynamic option To conigure BMC network parameters using the BMC web interface select Unspeciied option When Dynamic or Static is selected do NOT modify the BMC network sett...

Страница 57: ...Y Discard Changes and Exit When you select this option the following message Discard changes and exit setup will pop out Select Yes to exit the UEFI SETUP UTILITY without saving any changes Discard Ch...

Страница 58: ...ROM drive The CD automatically displays the Main Menu if AUTORUN is enabled in your computer If the Main Menu does not appear automatically locate and double click on the ile ASSETUP EXE from the BIN...

Страница 59: ...ault settings 3 Check the settings of the 115V 230V switch on the power supply 4 Verify if the battery on the motherboard provides 3VDC Install a new battery if it does not If there is no video 1 Try...

Страница 60: ...battery on the motherboard provides 3VDC Install a new battery if it does not 2 Conirm whether your power supply provides adaquate and stable power Other problem 1 Try searching keywords related to yo...

Страница 61: ...copy of your invoice marked with the date of purchase is required By calling your vendor or going to our RMA website http event asrockrack com tsd asp you may obtain a Returned Merchandise Authorizat...

Страница 62: ...equired to install Net Framework Please follow the steps below to enable Net Framework feature on Microsot Windows Server 2008 R2 6 1 Installing Net Framework 3 5 1 For Server 2008 R2 1 Double click t...

Страница 63: ...E3C224D4I 14S 57 English 3 Check the box next to Net Framework 3 5 1 and then click Next 4 Click Next to continue...

Страница 64: ...58 English 5 Click Install to start installing Net Framework 3 5 1 6 Ater the installation completes click Close...

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