Chapter 5
:
Installing and Connecting your Telephony Modem
Release 8 STANDARD 1.1 August 2016
Touchstone TM804G Telephony Modem User Guide
© 2011-2016 ARRIS Enterprises LLC. All Rights Reserved.
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If you are connecting devices to an Ethernet port, can you easily run cables between the
Telephony Modem’s location and those devices?
If you want to mount the Telephony Modem on a wall, does the location provide a solid
surface for secure attachment? For best results when mounting the Telephony Modem on
drywall, position the Telephony Modem so at least one of the screws are fastened to a
stud. This may prevent the Telephony Modem from pulling out of the wall in the future.
If you want to install the Telephony Modem on a desktop, is there enough space on either
side to keep the vents clear? Blocking the vents may cause overheating.
Mounting the Telephony Modem
You can either mount the Telephony Modem on a wall or place it on a desktop. For wall-
mount applications, you can mount the Telephony Modem with the indicators facing upward
(vertical) or to the side (horizontal).
Tools and Materials
For wall-mounted installations, make sure you have the following tools and materials before
proceeding:
for mounting on drywall: Two 1/4” (6mm) drywall anchors (not included), two #6 x 1.5”
(38.1 mm) self-tapping panhead screws (not included), and a drill with 1/4” (6mm) bit (not
included)
for mounting on plywood or studs: two #6 x 1.5” (38.1 mm) self-tapping panhead wood
screws (not included)
screwdriver (flat-blade or Phillips, depending on what kind of screws you use)
wall-mount template (included with the Telephony Modem Quick Installation Guide
transparent tape: for temporarily securing the mounting template to the wall (not
included)
Location
Always position the Telephony Modem:
within reach of an AC outlet. The power cord must reach the outlet without stretching and
without adding extension cords.
near a cable outlet (to avoid long cable runs).
Wall Mounting Instructions
Note: When mounting the Telephony Modem on drywall, try to position the Telephony
Modem so at least one of the screws is fastened to a stud. This may prevent the Telephony
Modem from pulling out of the wall in the future. To prevent overheating of the Telephony
Modem, do not block the ventilation holes on the sides of the unit.
