Chapter 4
Installing and Connecting your Telephony
Gateway
Before you start, make sure that:
You have contacted your cable company and verified that they provide data and
telephone service using standard DOCSIS technology.
You have all the items you need.
Cable, phone, and power outlets are available near the computer. If a cable outlet is not
conveniently located, your cable company can install a new one.
If you have ordered service, your cable company should configure the Telephony Gateway
automatically. You need only follow the instructions in this section to install and connect
the Telephony Gateway.
CAUTION
Risk of equipment damage
Only qualified installation technicians should connect the Telephony Gateway to house
wiring. Incumbent telephone service must be physically disconnected at the outside
interface box before making any connections.
Release 24 STANDARD 1.1 March 2015
Touchstone TG2492 Telephony Gateway User Guide 17
Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.