Quick Start Guide
Touchstone® SBG6700-AC
Wireless Cable Modem Gateway
Place
Label
Here
LED Status
In the Box
SBG6700-AC
Wireless Cable
Modem Gateway
Power Supply
Ethernet Cable
Software License &
Warranty Card
Quick Start Guide
What You Should Know
ON
- Power is properly connected
ON
- Downstream channel is
connected
ON
- Upstream channel is
connected
ON
- Gateway is connected to
the network
FLASH
- 2.4 GHz wireless
connection between the gateway
and a Wi-Fi enabled device
During normal operation, the
Power
,
Receive
,
Send
, and
Online
LEDs on the SBG6700-AC
front panel should always be lit SOLID green
or blue.
Note:
During startup, the first four LEDs will
FLASH and then light up SOLID in sequential
order. If the
Power
LED does not light, please
first check the gateway power connection before
contacting ARRIS. If the other LEDs do not light
up correctly, please contact your service provider
for assistance.
The gateway label is located on the bottom of
the SBG6700-AC Gateway.
To receive high-speed Internet service, your
service provider may request the Media Access
Control (MAC) address (see
HFC MAC ID
) and
serial number (see
S/N
) located on the
gateway label.
IMPORTANT!
During the installation or gateway activation, you may need to
contact your service provider for assistance. To save time, make sure you have
the
Gateway model number (SBG6700-AC), HFC MAC ID
, and
Serial Number
(S/N)
located on the label on the bottom of the gateway.
© 2014 ARRIS Enterprises, Inc. All rights reserved.
ARRIS and the ARRIS logo are all trademarks of ARRIS Enterprises,
Inc. Other trademarks and trade names may be used in this
document to refer to either the entities claiming the marks and
the names of their products. ARRIS disclaims proprietary interest
in the marks and names of others.
No part of this publication may be reproduced in any form or
by any means or used to make any derivative work (such as
translation, transformation, or adaptation) without written
permission from ARRIS Enterprises, Inc. (“ARRIS”). ARRIS reserves
the right to revise this publication and to make changes in
content from time to time without obligation on the part of
ARRIS to provide notification of such revision or change.
592761-001-b 03/2014
4
FLASH
- 5 GHz wireless
connection between the gateway
and a Wi-Fi enabled device
The SBG6700-AC is a combination wireless
cable modem and router that provides
wirelesshigh-speed Internet access. The
SBG6700-AC connects to the existing coaxial
cable connection in your home and does not
require any new wiring.
This quick start guide will help you install the
SBG6700-AC Wireless Gateway and set up a
secure wireless network connection.
To customize your wireless network
configurations and other advanced gateway
settings, see the
SBG6700-AC User Guide
which is available online at the ARRIS Support
website,
www.arrisi.com/consumer
. FAQs
and additional product documentation are
also available.
Set Up a Wireless Network
Connection
Choose one of the following two options to set
up your wireless network connection. When
done, continue with
“Test Your Wireless
Network Connection.”
• Computer Wireless Network Options
• WPS Pairing Button
Gateway Label
Front Panel LEDs
