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Chapter 2

:

Important Safety Instructions

Release STANDARD 1.6 September 2015

Touchstone CM3200 Cable Modem User Guide

Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved.

7

Place this device on a stable surface.

Avoid damaging the device with static by touching the coaxial cable when it is attached to
the earth-grounded coaxial cable-TV wall outlet.

Always first touch the coaxial cable connector on the device when disconnecting or

reconnecting the Ethernet cable from the device or user’s PC.

It is recommended that the customer install an AC surge protector in the AC outlet to

which this device is connected. This is to avoid damaging the device by local lightning

strikes and other electrical surges.

Postpone installation until there is no risk of thunderstorm or lightning activity in the area.

Do not use this product near water: for example, near a bathtub, washbowl, kitchen sink

or laundry tub, in a wet basement, or near a swimming pool.

Do not cover the device or block the airflow to the device with any other objects. Keep the

device away from excessive heat and humidity and keep the device free from vibration

and dust.

Wipe the device with a clean, dry cloth. Never use cleaning fluid or similar chemicals. Do

not spray cleaners directly on the device or use forced air to remove dust.

For added protection, unplug the device from the wall outlet and disconnect the cables to
avoid damage to this device due to lightning and power surges.

Upon completion of any service or repairs to this device, ask the service technician to

perform safety checks to determine that the device is in safe operating condition.

Do not open the device. Do not perform any servicing other than that contained in the
installation and troubleshooting instructions. Refer all servicing to qualified service

personnel.

This device should not be used in an environment that exceeds 40º C (104º F).

SAVE THE ABOVE INSTRUCTIONS
Note to CATV System Installer

— This reminder is provided to call the CATV system installer’s

attention to Article 820.93 and 820.100 of the National Electric Code, which provides

guidelines for proper grounding and, in particular, specifies that the Coaxial cable shield shall
be connected to the grounding system of the building, as close to the point of cable entry as

practical.

FCC STATEMENTS

FCC Interference Statement

This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable

protection against harmful interference in a residential environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in

accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can be

Содержание Touchstone CM3200

Страница 1: ...Touchstone CM3200 Cable Modem User Guide Release STANDARD 1 6 September 2015...

Страница 2: ...trademarks of ARRIS Enterprises Inc Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and the names of their products ARRIS disclaims pr...

Страница 3: ...erence Statement 7 FCC Radiation Exposure Statement 8 FCC DECLARATION OF CONFORMITY 8 INDUSTRY CANADA IC STATEMENT 8 IC Radiation Exposure Statement 9 D CLARATION DE IC SUR L EXPOSITION AUX RAYONNEMEN...

Страница 4: ...online services on your home network You can use your CM3200 to directly connect a computer to your home or small business LAN through an Ethernet connection This guide provides a product overview and...

Страница 5: ...ed in the box and must be purchased separately Coaxial coax cable if one is not already connected to a cable wall outlet System Requirements High speed Internet access account Web browser access Inter...

Страница 6: ...interface cables and install them properly Different types of cord sets may be used for connections to the main POWER supply circuit Use only a main line cord that complies with all applicable device...

Страница 7: ...cables to avoid damage to this device due to lightning and power surges Upon completion of any service or repairs to this device ask the service technician to perform safety checks to determine that t...

Страница 8: ...his equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment To comply with the FCC RF exposure compliance requirements the separation distance between the anten...

Страница 9: ...rence re ue y compris les interf rences causant un fonctionnement non d sir D CLARATION DE IC SUR L EXPOSITION AUX RAYONNEMENTS Note Importante cet quipement est conforme aux limites d exposition aux...

Страница 10: ...rises Inc 2015 All Rights Reserved 10 Chapter 3 Product Overview Front Panel The front of the Cable Modem has the following indicators 1 Power indicates whether AC power is available to the unit 2 US...

Страница 11: ...g connectors and controls 1 Reset button resets the Cable Modem as if you power cycled the unit Use a pointed non metallic object to press this button Note If you hold the Reset button for more than 1...

Страница 12: ...ottom of the CM3200 It contains specific cable modem ID information that you may need when contacting your service provider or ARRIS Technical Support To receive Internet service you may have to conta...

Страница 13: ...le outlet or splitter and the other end to the Cable Modem s Cable connector 3 Tighten the connections by hand then tighten an additional 1 8 turn with a wrench Note For best performance use high qual...

Страница 14: ...M3200 You may have to provide the HFC MAC ID listed on the modem label page 12 Note Your service provider may allow for automatic activation which will automatically launch its own special website whe...

Страница 15: ...d by a light switch If so disconnect the modem power cord and connect it to another electrical outlet that is not controlled by a light switch Cannot Send or Receive Data Check each end of the coaxial...

Страница 16: ...provide status information for the following error conditions Table 2 Front Panel LED Icons and Error Conditions LED Icon Status If During Startup If During Normal Operation Power Off Modem is not pro...

Страница 17: ...eb site gives you web access to service and support tools You will need to register using your support contract ID and email address Ask ARRIS is located at http www arris com support There you will b...

Страница 18: ...or a cross over cable D DHCP Dynamic Host Configuration Protocol An IP protocol used to provide an IP address and location of services such as DNS and TFTP needed by a device connecting to the network...

Страница 19: ...eadends to provide distributed services HTTP HyperText Transfer Protocol Hub A box with several Ethernet connectors Ethernet hubs provide a common point of contact for all connected devices I IP addre...

Страница 20: ...r modular connector commonly used on Ethernet cable An RJ 45 connector looks like a wide RJ 11 telephone connector S Splitter A small box with three cable connectors one input and two outputs You may...

Страница 21: ...Corporate Headquarters ARRIS Suwanee Georgia 30024 USA T 1 678 473 2000 F 1 678 473 8470 www arris com...

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