52
Access your Arlo account
Ultra Series 4K UHD Wire-Free Security Camera System
User Manual
The first time you use a new device to log in to your Arlo account, Arlo sends a push
notification to your trusted (and currently logged in) device. Tap the push notification on your
trusted device to approve or deny the new login. This is the simplest and most secure option
to get started with two-step verification. You can allow up to five trusted devices on your Arlo
account.
Add a phone number or device to two-step verification
1.
Open the Arlo app.
2. Tap
Settings
.
3.
In the ACCOUNT section, select
Profile > Login Settings > Two-Step Verification
.
4. To add a phone number, tap
Add SMS Verification
and enter the phone number.
5. To add a trusted device, tap
Add Trusted Device
.
Remove a phone number or device from two-step verification
1.
Open the Arlo app.
2. Tap
Settings
.
3.
In the ACCOUNT section, select
Profile > Login Settings > Two-Step Verification
.
4. Tap the trashcan icon next to a phone number or trusted device.
Use face or fingerprint authentication
You can use Touch ID® or Face ID® with a compatible Apple device. With a compatible Android
device, you can use fingerprint authentication.
Your device must meet the following minimum requirements:
• Apple devices:
iOS version 10.3 or higher
A Touch ID compatible device (iPhone 5s, iPad Air 2, or newer)
A Face ID compatible device (iPhone X, iPad Pro 2018, or newer)
• Android devices:
Android OS version 6.0 or higher
A compatible Android device with fingerprint authentication
