Service and Installation Manual
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Arctic Air Warranty
One year parts & labor warranty
Arctic Air warrants, to the original purchaser, all of its new equipment to be free from defects in material or
workmanship, under normal use and maintenance service, for a period of one (1) year from the date of original
purchase or 15 months after shipment date from the manufacturer, whichever occurs first. Warranty coverage is
limited to the repair and/or replacement, including labor charges, of defective parts and/or assemblies. The labor
warranty shall include straight time labor charges and travel charges within 100 miles roundtrip. Warranty service
must be arranged by calling
1-855-431-5558
for service in the United States and Canada. Warranty service
coverage is not offered outside of the United States and Canada.
Additional four year compressor warranty
*
In addition to the one (1) year warranty stated above, Arctic Air warrants its compressor units to be free from
defects in both material and workmanship under normal and proper use and maintenance service for a period of
four (4) additional years from the date of original installation but not to exceed five (5) years and three (3) months
after shipment from Arctic Air.
The four (4) year extended compressor warranty applies only to the compressor part itself and does not apply to
any other parts, components, or labor charges involved in replacement of compressor.
*(Not applicable for ACP counter-top models)
Conditions
All service under this warranty, for either labor or parts, must be performed by a preferred service provider
arranged by the Arctic Air warranty Center at
1-855-431-5558
. Warranty claims should include model number of
the unit, batch & serial number of the unit, and proof of purchase. Service coverage is limited to units located in
the United States and Canada only.
Limitations & Exclusive Warranty
This parts and labor warranty is the sole and exclusive warranty remedy offered by Arctic Air. Arctic Air’s sole
obligation under this warranty is limited to either repair or replacement of parts and is subject to the limitations
listed below.
Arctic Air will bear no responsibility or liability for any equipment which has been misapplied, mishandled,
misused, subjected to harsh chemical action, or external causes such as the use of extension cords, electrical
power fluctuations, lack of proper maintenance, non-factory approved revisions or modifications, or equipment
damaged by fire, flood, or other acts of God.
1.
Arctic Air will bear no responsibility for consequential loss or damages such as, including but not limited to,
economic loss, profit loss, personal injury, property damage, damage during transit, losses or damages
arising from food or product spoilage claims.
2.
Arctic Air shall bear no responsibility for parts or labor coverage for component failure or other damages
resulting from improper usage, installation, or maintenance as described in the owner’s manual.
3.
Exceptions to one (1) year part warranty other than additional four (4) year compressor warranty: Light
bulbs and door gaskets are limited to 90 day warranty period.
4.
Arctic Air equipment is intended for commercial use only and this warranty is void if the equipment is
installed in other than commercial applications.
5.
All other warranties, either express or implied, arising under law or equity or custom of the trade,
including but not limited to, warranties or merchantability or fitness for a particular purpose are excluded.
Arctic Air’s liability on any claim, including but not limited to negligence, shall not exceed the price of the
equipment that gives rise to the claim.
