Aquos Keitai 3, Руководство пользователя

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Appendix
AQUOS ケータイ3
Troubleshooting
Check Here First
If symptoms continue even after checking, contact a nearby
SoftBank Shop or
SoftBank Customer Support .
Troubleshooting
Q. Handset does not power on
A.
Are you Long Pressing ? Press until the
logo appears.
A. Is handset recharged? Recharge handset if not charged.
A. Did you continue to use handset while warm before it
powered off? Try powering handset on after it cools
down.
Q. Handset suddenly powers off / does not power on
A. If handset continues to be used while warm, an alert
appears and handset powers off after approximately 3
minutes. Exit all functions and turn Display off to cool
handset.
Q. Handset freezes / operation is unstable
A. If handset stops operating or no longer accepts input,
force-shut down handset.
(Long Press for at least 8 seconds)
・Release finger within 2 seconds after handset
vibrates and handset powers off.
Q. Cannot use Phone, mail, or Internet
A. Check whether you are where signal is weak or are out
of service area. If problem persists, power on handset
again.
A.
Is handset in Airplane mode? appears in Status
Bar. To exit Airplane mode:
(Long Press) Airplane mode
A.
Is Mobile data disabled? To check whether Mobile
data is enabled:
Settings Network Mobile network
Mobile data ( )
A. Is a disabled access point set? To return to initial
settings:
Settings Network Mobile network
Access Point Names (Options) Reset
to default
Q. Battery level goes down quickly
A. Are you where signal is weak or have been out of
service area for a long period? Calling where signal is
weak or being out of service area uses a lot of battery.
A. The following shorten handset usage time:sound-
emitting functions/ operations, frequent
communication, brightening Display, setting a long
Display-on time. Use Energy saving settings to reduce
unneeded battery consumption. See "
Energy Saving and
Battery Settings " for details.
Q. Cannot charge / charging takes time
A. Is Micro USB plug on AC Charger firmly inserted in
handset? Remove and then reinsert firmly.
A. Is AC Charger firmly plugged into an outlet? Unplug
and plug in again firmly.
A. Are you using a non-specified AC Charger? Always use
a specified product. Using an unspecified product not
only prevents charging, but may also affect Battery.
A. Is Notification Lamp blinking? If blinking, handset is
not being charged. Use a specified charger and charge
handset.
If charging is still not possible, contact
SoftBank
Customer Support or a SoftBank Shop.
A. Is Micro USB plug on AC Charger soiled? Clean
terminals with a clean, dry cotton swab, etc. before
charging.
A. Are you recharging by USB? Recharging by USB takes
longer than with AC Charger. You may also not be able
to recharge depending on the connection environment.
Q. Recharging stops
A. Recharging stops automatically if handset becomes
warm. Recharging starts again once handset cools
down.
Q. SIM Card is not recognized
A. Is SIM Card installed properly? Is it installed in the
right location and orientation? Turn off handset, check
whether SIM Card is installed properly, and then turn
handset on again. If this does not remedy the problem,
SIM Card may be damaged.
A. Are there any finger prints, etc. or other soiling on
the (gold) IC chip on SIM Card? Remove SIM Card, wipe
with a clean, dry cloth, and install it again properly.
A. Is wrong SIM card installed? An unusable SIM Card
may be installed. Make sure that the right SIM Card is
installed.
Q. Cannot recharge by USB
A. Is the computer turned on? You cannot recharge if the
computer is not turned on.
A. Are you using a USB hub? You may not be able to
recharge if using a USB hub. Connect the optional Micro
USB Cable to the computer.