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300-Watt Pond De-Icer

Item #39000

I N S T A L L A T I O N   I N S T R U C T I O N S

For more information about our company or products, please visit our website at 

aquascapeinc.com or call us at US (866) 877-6637 CAN (866) 766-3426

©2022 Aquascape, Inc. • All Worldwide Rights Reserved

01/22

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300-WATT POND 

DE-ICER

Warranty Information

Troubleshooting

•  In the event that the 300-Watt Pond De-Icer should malfunction or fail to 

operate, please check the following:

 

– Check to ensure that the unit is plugged in properly.

 

– Make sure that the GFCI-rated receptacle or ground fault interrupter is 

operating properly.

 

– Check to see that the LED light on the top of the unit is indicating 

that the unit is heating. LED light will be red when unit is heating. If 
the indicator LED light on top of the unit is blue, the heater is in the 
off mode and not heating. The LED indicator light and thermostat 
is a safety function of the heater to prevent accidental burns. If 
not functioning correctly you may need to reset the thermostat by 
unplugging the heater for approximately one hour, to allow the heater 
to completely cool. When you plug in the heater the LED indicator 
should turn red, indicating heating.

NOTE:

 The thermostat on the heater is set to turn off at 70F or 21C, the 

thermostat or safety shut-off is a safety feature and not meant to turn off 
the heater when ice is not present.

3 YEAR WARRANTY

Aquascape warrants that the 300-Watt Pond De-Icer will be free of 

manufacturing defects for three years from date of purchase. Proof of 

purchase required. Warranty does not cover damage resulting from 

electrical supply problems, lightning, negligent handling, misuse or lack of 
reasonable maintenance or care. This product should only be operated in 

fresh water without corrosive chemicals like chlorine or bromine. If upon 

Aquascape’s inspection, the de-icer shows evidence of a manufacturing 

defect, Aquascape’s liability is limited, at Aquascape’s option, to the repair 

of the defect, replacement of the defective product or refund of the original 

purchase price. The warranty excludes costs of labor, removal of product, 

shipping and expenses related to the installation and re-installation of the 

product. No liability for loss or damage of any nature or kind, whether 
arising out of or from the use of the product, whether defective or not 

defective, is assumed by Aquascape, Inc. or its affiliates. Aquascape shall 

not be liable for any incidental, consequential or other damages arising 

under any theory of law whatsoever.

Safety Information

WARNING:

 We recommend that you store your Aquascape 300-

Watt Pond De-Icer indoors, when not in use or after the winter 
season. Inspect cord before using. Do not use extension cords. 

Read all instructions carefully, before installation. Take extreme caution 
when working on or near a frozen pond. Never walk on thin ice.

WARNING:

 To provide continued protection against risk of electric 

shock, connect to properly grounded outlets only, using the 
following guidelines:

Installation

•  We recommend floating the 300-Watt Pond De-Icer over the deepest 

part of the pond. If the ice is completely frozen, laying the heater on its 
side will enable it to melt through the ice slowly (Ex. 1). You may have 
to adjust or reorient the heater in an upright position as it starts to melt 
through the ice. Be patient, heater may take several hours to completely 
melt through. Never break the ice with force; the shock will stress 
fish and could cause unnecessary fish loss. We recommend floating 
the heater in the pond for about one hour before plugging in the unit, 
allowing the unit to calibrate to the water temperature.

YE

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 WARRAN

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3

(A)  Have a qualified electrician install a properly grounded receptacle 

outlet, acceptable for outdoor use and protected from snow and 
rain, immediately adjacent to the location where the 300-Watt Pond 
De-Icer will be used.

(B)  Route supply cord and locate the heater so as to be protected from 

damage by live stock.

(C)  Do not use extension cords.
(D)  Inspect cord before use.
(E)  Unplug 300-Watt Pond De-Icer at receptacle outlet when not in use 

or before removal from pond.

(F)  Store 300-Watt Pond De-Icer indoors after winter season, or when 

not in use.

•  Plug the electrical cord into a 

GFCI-regulated power receptacle 
(Ex. 2). The indicator light will 
be red when the unit is warm or 
heating and blue when it is cool or 
not heating.

WARNING:

 When indicator light is red the unit will be very hot. 

Do not touch unit when indicator light is red. Make sure unit is 
unplugged and given time to cool, before touching.

•  In the springtime, or when heater 

is no longer needed, unplug the 
unit and let sit in the pond for at 
least one hour, to allow for proper 
cooling (Ex. 3).

•  Prior to storing the unit, when not in 

use, we recommend that you clean 
the outside surface with a mild acid, 
like white vinegar, and then rinse 
thoroughly with clean tap water. 
This will remove calcium deposits 
and will not damage the stainless 
steel finish. Allowing calcium deposits to build up on the unit may impede 
the thermostat from working correctly.

Ex. 1

OR

Ex. 2

Ex. 3

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