EQ-WELL-UV WHOLE HOUSE WATER FILTER
5-YEAR LIMITED WARRANTY
What is covered
This Warranty covers defects in materials or
workmanship in manufacturing of your Aquasana
Well Water Whole House Filter, except as provided
below.
For how long
This warranty runs for 60 months from the date of
purchase by a consumer (“Warranty Period”).
What is not covered
This warranty does not cover filter cartridges,
UV filter or any systems that were not installed
in compliance with the instructions by a licensed
plumber or that have been abused or operated
incorrectly. It also does not cover the following:
• Incidental or consequential damages caused by a
failure of the product.
• Clogging, as replacement of the pre-filter
cartridge is the purchaser’s responsibility.
• Damage from use of non-potable water supplies.
• Labor costs to install or replace the system or
filters.
• Damage caused by fire, flood or acts of God.
This warranty is voided if the product is used with
parts that are not genuine Aquasana parts. This
includes, but is not limited to: replacement filters,
faucets, and diverter valves.
What Aquasana, Inc. will do
We will replace the defective part of the covered
product, or if necessary, the product and send it
to you with installation instructions for a licensed
plumber.
How to get service
To receive service under this Warranty, you must
contact Aquasana, Inc. at 1-866-662-6885 or
[email protected] within the Warranty
Period to describe the problem to a customer
service representative who will verify that the
product is under warranty and determine whether
a part or the system will be replaced and whether
you must send back the defective part at our cost.
If so, we will send you a return shipping label. You
will be required to provide a proof of purchase
(unless you purchased direct from us or registered
online) and proof of a licensed plumber’s
installation. We will send you the replacement
part or system at no cost to you.
How state law applies
This warranty gives you specific rights and you may
have other rights which vary from state to state.
Some states do not allow the exclusion or
limitation of incidental or consequential damages,
so the above limitation or exclusion may not apply
to you.
Warranty registration
Warranty registration is not required for coverage under the Aquasana Limited Warranty and is not
necessary for factory direct purchases made from www.aquasana.com. If you purchased from a retailer
or dealer, please complete the online warranty registration form at www.aquasana.com/warranty. Once
registered online, we will have a record of your purchase and you will not be required to produce a proof
of purchase for a warranty claim.
CONTACT
(866) 662-6885 [email protected] aquasana.com
Aquasana, Inc.
6310 Midway Rd, Haltom City, TX 76117
5
YEAR
LIMITED WARRANTY