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Inspiring Excellence  in Fish Care!

Nautilus

2700

The filter unit is leaking

1.  Check that all o-rings are in place and that 

they are not damaged or soiled.

2.  Re-apply aquarium safe lubricant to 

o-rings.

3.  Check that the media baskets are aligned 

properly.

4.  Ensure that the quick release tap 

connector is inserted correctly and locked 

into position.

The filter will not prime

1.  Check the tubing for kinks.

2.  Ensure that the quick release tap 

connector is inserted correctly and locked 

into position.

3. 

Check that the aquarium is filled with water.

4.  Make sure that the intake pipe and/or 

intake strainer are not blocked.

5.  Ensure that the hoses are connected to 

the unit correctly. IN to IN and OUT to OUT.

6. 

Ensure the canister has no water in it.

The filter will not start

1. As previous tips.

2. Check the impeller and shaft are in good 

condition.

3. Verify that the filter is plugged in.

Low water flow

1.  As both previous tips.

2. 

Clean the filter media.

3.  Clean the inlet and outlet pipes.

4.  Clean all tubing.

Both  water  &  air  coming  from  the 

outlet pipe

1.  Leave for 3-5 minutes.

2.  Make sure that no air stone is operating 

near the intake strainer.

3. 

Check all tubing is connected firmly.

4.  Check all o-rings and re-apply aquarium 

safe lubricant.

5. 

Gently rock the filter back and forth trying 

to discharge the air in the canister.

The filter is making noise

1.  As per previous tips

2. 

Outlet  or  inlet  flow  is  restricted.  Check 

tubing.

Trouble Shooting

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