i330R DIVE COMPUTER
Dear Customer,
Aqualung Group is conducting a recall of its i330R Dive Computers that have been produced and distributed
in 2021 and 2022. It was identified that said dive computer does not automatically adjust pressure level
when diving at 900m (3000 feet) altitude or higher
, posing an injury and drowning hazard. This product
recall is being officially announced on July 21, 2022, in cooperation with the U.S. Consumer Product Safety
Commission.
Instructions for Customers :
•
Customers should immediately stop using their i330R Dive Computer for diving activity taking place
at
900m (3000 feet) altitude or higher.
•
Customers are further asked to update their i330R dive computers by:
- downloading a firmware update through D application as per instructions below;
or
- bringing i330R dive computer to the store where it was bought; the professionals of the
store/dive center will be able to download and install the upgrade.
After the installation of the update, the new firmware revision should read
R1.004 or later.
End users upgrading their i330R themselves are advised to bring it to product dealer or local Dive Center
to check if the upgrade has been successfully installed.
If you have any questions, do not hesitate to contact customer service at the following address:
Thank you for your understanding and unwavering support.
The Aqualung Team
PRODUCT RECALL – END USERS (CUSTOMERS) – 7/21/2022
