20
T R O U B L E S H O O T I N G
Note: evaluating the possible causes for each problem from top to bottom (first to last) will avoid extra labor.
PROBLEM
POSSIBLE CAUSES
WHAT TO DO
System is turned off.
Turn Control Knob to the desired setting.
Control Knob is set too low in
relation to chlorination demand
(e.g. higher number of bathers,
warmer weather, increased debris
in pool).
Turn Control Knob higher (clockwise) and/or
increase pump operation time.
Low Salinity
Check the salinity level.
(See “Salinity Indicator” section).
Pump operation time too short
Run pump at least 8 hours per day (1.5
turnovers of all the pool water).
Low Stabilizer (Cyanuric Acid)
Check water chemistry; stabilizer should be
between 40-80 ppm. If low, add stabilizer (See
“Understanding the Chemistry”).
1. Chlorine
Level Low
Chemical Imbalance
Check other chemistry and balance
chemicals. (See “Understanding the Chemistry”).
2. Green Pool
Chlorine level too low.
See “Chlorine Level Low” above.
System is turned off.
Turn Control Knob clockwise to the desired
setting.
Main fuse blew.
Check main fuse on bottom of Control Box
and replace if necessary with a 6.3 Amp 250VAC
6x32mm Slow Blow fuse. One extra fuse is
supplied on the bottom-side of the Control Box
cover.
Breaker jumped
Check the breaker leading to the pool control.
Power wires cut,
disconnected, or incorrectly wired.
Check for correct wiring.
3. On/Off Light
is OFF: No
power
Other malfunction in Control
Box.
Contact warranty hotline.
4. On/Off Light
is Solid Green
System is on. This is
normal.
5. Red Flow
Light is Off
This is normal.
6. Flow Light is
Turning On
and Off
This is normal at initial start-
up or if air bubbles are in pipes.
Wait a few minutes for air to clear. If
continuous, see troubleshooting section “Flow
Light is Solid Red” below.
Insufficient water flow from
pump to Flow Sensor and Cell.
This is normal for a few minutes at initial
startup or if air is in the lines.
Clean filters and strainers.
Check for closed valves, faulty pump, etc.
Obstruction or scale
buildup in Cell.
Clean Cell according to instruction
manual. (See “Maintenance” section)
Flow Sensor was not
installed in the correct
direction.
Turn Flow Sensor so arrow faces
direction of water flow.
Flow Sensor is not fully
threaded into the “T”
connector.
Fully thread the Flow Sensor into the T
connector being careful not to damage the
wires or sensors.
7. Flow Light is
Solid Red
Cut wires or insufficient
wire connections.
Check the connection to ensure proper
wire contact.
Control Knob set too low
Turn Control Knob higher (clockwise).
If the red light above the Power Meter
illuminates or if the lights go up and down,
see
Troubleshooting Section “Salinity High” below.
8. Power Meter
lights do not reach
100%
Dirty Cell, Loose Connection,
or Salinity Low.
See Troubleshooting Section “Salinity Low”
below.
