Appostar RTP-2262, Руководство пользователя

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TROUBLESHOOTING
RTP-2262 Thermal Receipt Printer 47
7.2 Printer Operation
Problem Possible Cause Solution
The paper roll does
not come out.  Paper is jammed.  Remove the jammed paper.
 No paper.  Load a new paper roll.
See “3.2 Replacing the Paper
Roll” on page
11 .
The printer
suddenly stops
printing.  Paper is jammed  Remove the jammed paper.
Printing is faded or
of poor quality.
 Print head is dirty.  Clean the print head. See
“6.1 Cleaning the Print Head”
on page 43 .
 Print density is not set
correctly.  Adjust the print density
settings.
 The paper roll used is of
low quality or is not
approved by the
manufacturer.
 Use only approved paper
rolls.
Printer is turned on,
but does not
function.
 The host computer or
other peripheral is not
connected to the printer.
 Check the cable connection.
 The compartment cover is
opened.  Close the compartment
cover.
Printer is printing
but nothing appears
on the paper.
 Paper roll may be installed
in wrong side.
 Check if the paper roll is
installed correctly.
 The paper roll is not
thermal type.
 Check if the paper roll is
approved by the
manufacturer. If not, replace
the paper roll.
A portion of the
paper is not printed.
 There might be a problem
with the printer
mechanism.
 Contact authorized service
personnel for service.