AOC E2798SH Скачать руководство пользователя страница 46

     

 

46 

Troubleshoot 

Problem & Question 

Possible Solutions 

Power LED Is Not ON 

Make sure the power button is ON and the Power Cord is properly connected 
to a grounded power outlet and to the monitor.   

No images on the screen 

Is the power cord connected properly? 

Check the power cord connection and power supply. 

Is the cable connected correctly? 

(Connected using the D-sub cable) 
Check the DB-15 cable connection.    
(Connected using the DVI cable) 
Check the DVI cable connection.  
* DVI input is not available on every model. 
(Connected using the HDMI cable) 
Check the HDMI cable connection.  
* HDMI input is not available on every model. 

If the power is on, reboot the computer to see the initial screen (the login 

screen), which can be seen. 
If the initial screen (the login screen) appears, boot the computer in the 
applicable mode (the safe mode for Windows ME/XP/2000) and then change 
the frequency of the video card. 
(Refer to the Setting the Optimal Resolution) 
If the initial screen (the login screen) does not appear, contact the Service 
Center or your dealer. 

Can you see "Input Not Supported" on the screen? 

You can see this message when the signal from the video card exceeds the 
maximum resolution and frequency that the monitor can handle properly. 
Adjust the maximum resolution and frequency that the monitor can handle 
properly. 

Make sure the AOC Monitor Drivers are installed. 

Picture Is Fuzzy & Has 
Ghosting Shadowing Problem   

Adjust the Contrast and Brightness Controls.   
Press to auto adjust.   
Make sure you are not using an extension cable or switch box. We 
recommend plugging the monitor directly to the video card output connector 
on the back .   

Picture Bounces, Flickers Or 
Wave Pattern Appears In The 
Picture 

Move electrical devices that may cause electrical interference as far away 
from the monitor as possible.   
Use the maximum refresh rate your monitor is capable of at the resolution 
your are using.   

Monitor Is Stuck In Active 
Off-Mode" 

The Computer Power Switch should be in the ON position.   
The Computer Video Card should be snugly fitted in its slot.   
Make sure the monitor's video cable is properly connected to the computer.   
Inspect the monitor's video cable and make sure no pin is bent.   
Make sure your computer is operational by hitting the CAPS LOCK key on 
the keyboard while observing the CAPS LOCK LED. The LED should either 
turn ON or OFF after hitting the CAPS LOCK key.   

Missing one of the primary 
colors (RED, GREEN, or 
BLUE) 

Inspect the monitor's video cable and make sure that no pin is damaged.   
Make sure the monitor's video cable is properly connected to the computer.   

Screen image is not centered 
or sized properly 

Adjust H-Position and V-Position or press hot-key (AUTO).   

Picture has color defects 
(white does not look white) 

Adjust RGB color or select desired color temperature.   

Horizontal or vertical 
disturbances on the screen 

Use Windows 95/98/2000/ME/XP shut-down mode Adjust CLOCK and 
FOCUS.   
Press to auto-adjust.   

Содержание E2798SH

Страница 1: ...2016 AOC All Rights Reserved www aoc com E2798SH LED Backlight LCD Monitor User Manual...

Страница 2: ...ows 7 18 Hotkeys 20 OSD Setting 22 Luminance 23 Image Setup 24 Color Setup 25 Picture Boost 26 OSD Setup 27 Extra 28 Exit 29 LED Indicator 30 Driver 31 Monitor Driver 31 Windows 10 31 Windows 8 35 Win...

Страница 3: ...Declaration 53 Service 54 Warranty Statement for Europe 54 Warranty Statement for Middle East and Africa MEA 56 AOC International Europe B V 58 Warranty Statement for North South America excluding Bra...

Страница 4: ...used as follows NOTE A NOTE indicates important information that helps you make better use of your computer system CAUTION A CAUTION indicates either potential damage to hardware or loss of data and...

Страница 5: ...appliance safely Do not defeat the safety purpose of the grounded plug Unplug the unit during a lightning storm or when it will not be used for long periods of time This will protect the monitor from...

Страница 6: ...n should be moved with care Never push any object into the slot on the monitor cabinet It could damage circuit parts causing a fire or electric shock Never spill liquids on the monitor Do not place th...

Страница 7: ...t the stain instead of strong detergent which will cauterize the product cabinet When cleaning make sure no detergent is leaked into the product The cleaning cloth should not be too rough as it will s...

Страница 8: ...are not blocked by a table or curtain Do not engage the LCD monitor in severe vibration or high impact conditions during operation Do not knock or drop the monitor during operation or transportation...

Страница 9: ...tor QSG Power Adapter Power Cable Base Analog Cable HDMI Cable Not all signal cables Analog and HDMI cables will be provided for all countries and regions Please check with the local dealer or AOC bra...

Страница 10: ...10 Setup Stand Base Please setup or remove the base following the steps as below Setup Remove...

Страница 11: ...onitor when you change the monitor s angle You are able to adjust the monitor s angle from 4 to 17 NOTE Do not adjust the viewing angle over 17 degrees in order to avoid damage NOTE Do not touch the L...

Страница 12: ...ck of the monitor 2 Connect one end of the 15 pin D Sub cable to the back of the monitor and connect the other end to the computer s D Sub port 3 Optional Requires a video card with HDMI port Connect...

Страница 13: ...ble the wall mounting arm 3 Place the wall mounting arm onto the back of the monitor Line up the holes of the arm with the holes in the back of the monitor 4 Insert the 4 screws into the holes and tig...

Страница 14: ...14 Adjusting Setting Optimal Resolution Windows 10 For Windows 10 1 Right click START 2 Click CONTROL PANEL 3 Click DISPLAY...

Страница 15: ...15 4 Click on the Change display settings button 5 Set the resolution SLIDE BAR to Optimal preset resolution...

Страница 16: ...16 Windows 8 For Windows 8 1 Right click and click All apps at the bottom right of the screen 2 Set the View by to Category 3 Click Appearance and Personalization...

Страница 17: ...17 4 Click DISPLAY 5 Set the resolution SLIDE BAR to Optimal preset resolution...

Страница 18: ...18 Windows 7 For Windows 7 1 Click START 2 Click CONTROL PANEL 3 Click Appearance 4 Click DISPLAY...

Страница 19: ...19 5 Click on the Change display settings button 6 Set the resolution SLIDE BAR to Optimal preset resolution...

Страница 20: ...OSD press hotkey continuously to change 4 3 or wide image ratio If the product screen size is 4 3 or input signal resolution is wide format the hot key is disable to adjust VGA Volume When there is no...

Страница 21: ...essage of Clear Vision Demo on will be display on the screen for a duration of 5 seconds Press Menu or Exit button the message will disappear Press and hold button for 5 seconds again Clear Vision Dem...

Страница 22: ...ion repeat steps 2 3 4 OSD Lock Function To lock the OSD press and hold the MENU button while the monitor is off and then press power button to turn the monitor on To un lock the OSD press and hold th...

Страница 23: ...to exit Contrast 0 100 Contrast from Digital register Brightness 0 100 Backlight Adjustment Eco mode Standard Standard Mode Text Text Mode Internet Internet Mode Game Game Mode Movie Movie Mode Sports...

Страница 24: ...4 4 Press or to adjust 5 5 Press AUTO to exit Clock 0 100 Adjust picture Clock to reduce Vertical Line noise Phase 0 100 Adjust Picture Phase to reduce Horizontal Line noise Sharpness 0 100 Adjust pi...

Страница 25: ...rom EEPROM sRGB Recall SRGB Color Temperature from EEPROM User Recall User Color Temperature from EEPROM DCB Mode Full Enhance ON OFF Red Green Blue Gain Nature Skin ON OFF Red Gain from Digital regis...

Страница 26: ...Enable Disable Bright Frame Frame Size 14 100 Adjust the Size of the Frame Brightness 0 100 Brightness Adjustment for Enhance Area Contrast 0 100 Contrast Adjustment for Enhance Area H position 0 100...

Страница 27: ...anish Portugues German Italian Dutch Swedish Finnish Polish Czech Russia Korea TChina SChina Japanese Select the OSD language Timeout 5 120 Adjust the OSD timeout H Position 0 100 Adjust the horizonta...

Страница 28: ...put Select Auto Auto Detect input signal D SUB Select D SUB signal source as input HDMI Select HDMI signal Source as input Auto Config Yes No Auto adjust the picture to default Off Timer 0 24 hrs Sele...

Страница 29: ...29 Exit 1 Press MENU Menu to display menu 2 Press or to select Exit and press MENU to enter 3 Press AUTO to exit...

Страница 30: ...30 LED Indicator Status LED Color Full Power Mode Blue Active off Mode Orange...

Страница 31: ...31 Driver Monitor Driver Windows 10 1 Start Windows 10 2 Right click START 3 Click Control Panel 4 Click on the Display icon...

Страница 32: ...32 5 Click on the Change display settings button 6 Click the Advanced Settings button...

Страница 33: ...r tab and then click the Properties button 8 Click the Driver tab 9 Open the Update Driver Software Generic PnP Monitor window by clicking on Update Driver and then click the Browse my computer for dr...

Страница 34: ...drive letter designator for the CD ROM drive 12 Select the xxx inf file and click the Open button Click the OK button 13 Select your monitor model and click the Next button The files will be copied fr...

Страница 35: ...35 Windows 8 1 Start Windows 8 2 Right click and click All apps at the bottom right of the screen 3 Click on the Control Panel icon 4 Set the View by to Large icons or Small icons...

Страница 36: ...36 5 Click on the Display icon 6 Click on the Change display settings button 7 Click the Advanced Settings button...

Страница 37: ...r tab and then click the Properties button 9 Click the Driver tab 10 Open the Update Driver Software Generic PnP Monitor window by clicking on Update Driver and then click the Browse my computer for d...

Страница 38: ...drive letter designator for the CD ROM drive 13 Select the xxx inf file and click the Open button Click the OK button 14 Select your monitor model and click the Next button The files will be copied fr...

Страница 39: ...39 Windows 7 1 Start Windows 7 2 Click on the Start button and then click on Control Panel 3 Click on the Display icon 4 Click on the Change display settings button...

Страница 40: ...40 5 Click the Advanced Settings button 6 Click the Monitor tab and then click the Properties button 7 Click the Driver tab...

Страница 41: ...click the Browse my computer for driver software button 9 Select Let me pick from a list of device drivers on my computer 10 Click the Have Disk button Click on the Browse button and navigate to the...

Страница 42: ...lect your monitor model and click the Next button The files will be copied from the CD to your hard disk drive 13 Close all open windows and remove the CD 14 Restart the system The system will automat...

Страница 43: ...makes it easy to adjust your monitor display setting by using on screen menus instead of the OSD button on the monitor To complete installation please follow the installation guide The software Suppor...

Страница 44: ...l wizard to complete software installation Under each of the four PC statuses you may choose the desired time in minutes from the pull down menu for your monitor to automatically shutdown The example...

Страница 45: ...rent panels and each panel displays a different window You only need to drag the window to a corresponding panel when you want to access it It supports multiple monitor display to make your task easie...

Страница 46: ...d Picture Is Fuzzy Has Ghosting Shadowing Problem Adjust the Contrast and Brightness Controls Press to auto adjust Make sure you are not using an extension cable or switch box We recommend plugging th...

Страница 47: ...ector D Sub 15pin HDMI 19pin Input Video Signal Analog 0 7Vp p standard 75 OHM Positive HDMI Digital Interface TMDS Power Source 12Vdc 3A Power Consumption Typical Brightness 90 Contrast 50 25 W brigh...

Страница 48: ...75Hz 46 875 75 000 MAC MODE SVGA 832 624 75Hz 49 725 74 551 XGA 1024 768 60Hz 48 363 60 004 1024 768 70Hz 56 476 70 069 1024 768 75Hz 60 023 75 029 SXGA 1280 1024 60Hz 63 981 60 020 1280 1024 75Hz 79...

Страница 49: ...V sync 15 DDC Serial clock 19 Pin Color Display Signal Cable Pin No Signal Name Pin No Signal Name Pin No Signal Name 1 TMDS Data 2 9 TMDS Data 0 17 DDC CEC Ground 2 TMDS Data 2 Shield 10 TMDS Clock...

Страница 50: ...SA DDC STANDARD It allows the monitor to inform the host system of its identity and depending on the level of DDC used communicate additional information about its display capabilities The DDC2B is a...

Страница 51: ...e determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase...

Страница 52: ...pose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment The separate collection and recycling of your waste equi...

Страница 53: ...s to reduce the environmental impact of its products AOC believes in protecting the environment With a key concern for the conservation of natural resources as well as land ll protection AOC announces...

Страница 54: ...ber on the address label Put the RMA number on the shipping carton AOC International Europe B V will pay the return shipping charges within one of the countries specified within this warranty statemen...

Страница 55: ...AL EUROPE B V OBLIGATIONS AND YOUR REMEDIES HEREUNDER ARE SOLELY AND EXCULSIVELY AS STATED HERE AOC INTERNATIONAL EUROPE B V LIABILITY WHETHER BASED ON CONTRACT TORT WARRANTY STRICT LIABILITY OR OTHER...

Страница 56: ...anty as per the product ID serial number and for such exceptional cases Original Invoice Proof Of Purchase Receipt is mandatory If the product appears to be defective please contact your AOC authorize...

Страница 57: ...CT INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN DURATION TO A PERIOD OF ONE 1 to THREE 3 YEARS FOR PARTS AND LABOR FROM THE ORIGINAL DATE OF CONSUMER...

Страница 58: ...acceptable defect levels for each type In order to qualify for repair or replacement under warranty the number of pixel defects on a TFT monitor panel must exceed these acceptable levels Pixels and S...

Страница 59: ...mage during shipment Pay all shipping charges EPI is not responsible for damage to inbound product that was not properly packaged EPI will pay the return shipment charges within one of the countries s...

Страница 60: ...GHTS YOU MAY HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE In the United States of America this limited warranty is only valid for Products purchased in the Continental United States Alaska and...

Страница 61: ...a UPS Call Tag to pick up the defective unit Step 6 Please review the following chart to see your EASE program qualifications WARRANTY PERIOD COVERAGE AT NO CHARGE CUSTOMER CHARGES Within the first t...

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