MANUAL EGG COOKER/STEAMER
10
P/N 1010964 Rev. K 01/17
McDonald’s
TROUBLESHOOTING
WARNING
To avoid possible personal injury and/or damage to the unit, inspection, test, and repair of electrical equip-
ment should be performed by qualified service personnel. The unit should be unplugged when servicing.
Problem
Possible Cause
Corrective Action
Unit fails to operate and
control panel lights fail
to signal on.
No power/low power.
Make sure power is on and power cord is locked
into place. Check main circuit breakers.
Inoperable electrical outlet.
Plug into different outlet of same amperage
rating.
Inoperable power switch.
Contact your maintenance person or Authorized
Service Agency.
Inoperable power cord.
Loose connections.
Unit fails to heat.
Loose connections.
Contact your maintenance person or Authorized
Service Agency.
Inoperable grill.
Low voltage.
Inoperable hi-limit thermostat.
Inoperable thermocouple.
Inoperable solid state relay.
Eggs do not cook
properly.
Using refrigerated eggs and
TIME 1
button selected.
Use
TIME 2
button when using refrigerated eggs.
TIME 2
button selected and eggs
overcooked.
Use
TIME 1
button when using room tempera-
ture eggs.
Incorrect amount of water added to
trough in cover.
Fill trough in cover with water before starting time
cycle.
Grill temperature too low or high.
Contact your Authorized Service Agency.
Loose connections.
Contact your Authorized Service Agency.
Unit/table is not level.
Level the table and unit as necessary.
Eggs sticking to Grill
Surface.
Dirty Grill Surface.
Clean Grill Surface.
Insufficient butter being used.
See the Operating Instructions section.
Eggs sticking to Egg
Rings.
Insufficient butter being used.
See the Operating Instructions section.
Dirty Egg Rings.
Do NOT use an abrasive scrubbing pad to clean
Egg Rings.
Inoperable Egg Ring.
Replace Egg Ring.
Not signaling on “Bacon”
or “Ready”.
Inoperable indicator light or audio
signal.
Contact your maintenance person or Authorized
Service Agency.
Inoperable control board.
Loose connection.
Bacon Timer is disabled.
Enable Bacon Timer according to the Operating
section of this manual.
If the troubleshooting steps listed do not solve your problem, contact an
A.J. Antunes Authorized Service Agency for further assistance.
