User Guide
TROUBLESHOOTING
Rev. A | 18 of 30
EVALUATION BOARD SOFTWARE
TROUBLESHOOTING
evaluation software, take the following
steps:
1.
Install the ACE software before connecting the hardware to the
PC (see the
Software Installation Procedures
2.
Restart the PC after the software installation process completes
(both the ACE software and SDP-H1 drivers must be installed
before the process completes).
3.
After connecting the
Found New
Hardware Wizard
to run before starting the ACE software.
4.
If the EVAL-ADAQ4001FMCZ or EVAL-ADAQ4003FMCZ
does not appear to be functioning, ensure that the EVAL-
ADAQ4001FMCZ or EVAL-ADAQ4003FMCZ is connected to
the SDP-H1 board and that the SDP-H1 is recognized in the
Device Manager
window, as shown in
.
5.
If connected to a slower USB port where the SDP-H1 cannot
read quickly, a timeout error may result. In this case, do not
read continuously or lower the number of samples taken.
HARDWARE TROUBLESHOOTING
To troubleshoot the hardware, take the following steps:
1.
Check that the power is applied within the power ranges
Setting Up the EVAL-ADAQ4001FMCZ and
EVAL-ADAQ4003FMCZ Evaluation Kit
section.
2.
Using a voltmeter, measure the voltage present at each of the
test points: +15 V, −15 V, −VS, and VIN (3.3 V). Note that the
LED1 on the SDP-H1 must be lit.
3.
Launch the ACE software and read the data. If nothing hap-
pens, exit the software.
4.
Power down the EVAL-ADAQ4001FMCZ or EVAL-
ADAQ4003FMCZ and relaunch the ACE software.
5.
When no data is read back, confirm that the EVAL-
ADAQ4001FMCZ or EVAL-ADAQ4003FMCZ is connected to
the SDP-H1 and that the SDP-H1 is recognized in the
Device
Manager
, as shown in
.
6.
When the user is working with the software in standalone or
offline mode (no hardware connected) and later chooses to
connect hardware, close and relaunch the software.