DXZC-AM and DXZC-AMC Manual
Security Edition
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23
4 In the
Display Topology
tab, clear the
Enable Configuration
check box.
5 Click
OK
or
Apply
.
6 Reconnect the zero client to your network.
7 On the host PC, manually configure the display topology
using the Display applet in the Windows Control Panel.
In future PCoIP sessions, Windows uses the display topology
that you specified in the Control Panel and does not try to
enforce a display topology defined in the zero client OSD.
Fix 3: Disable the Use Client Topology Settings feature on
the host computer
Note:
If the user is likely to connect to their remote
workstation from different zero clients (for example, in a
hot desking environment), the most reliable solution is to
implement fix 1. We do not recommend fix 3 if the physical
monitor arrangements are likely to differ for each zero
client.
For this fix, you open the PCoIP Host Software Settings dialog on
the host computer. You must then disable the setting that
causes the PCoIP Host Driver Function to report the zero client
display topology to the Windows operating system.
1 On the host PC, right-click the PCoIP icon in the notification
area of the Windows taskbar. Then click
Open Properties
.
5 Disconnect then reconnect the PCoIP session.
6 On the host PC, manually configure the display topology
using the Display applet in the Windows Control Panel.
In future PCoIP sessions, Windows remembers the display
topology that you specified in the Control Panel and does
not try to enforce a display topology defined in the zero
client OSD.
Note:
The background and a workaround for this problem
are described in Teradici knowledge base article, Why am I
seeing display issues after installing firmware 4.0.2?
(15134-1286). Teradici Knowledge Base articles are
available to registered users at
1
PCoIP Host Software Settings dialog, Monitors screen
1
'Use client topology settings…' check box.
1
1
PCoIP icon in taskbar notification area
2 In the
PCoIP Host Software Settings
dialog, click
Monitors
in
the left pane.
3 In the Monitors screen, clear the
Use client topology
settings…
check box.
By disabling this setting, you prevent the PCoIP Host Driver
Function from writing the zero client display topology
settings to the operating system on the host PC when a
PCoIP session starts.
4 Click
OK
.