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The FlexWriter systems is comprised of basic components that all work together similar to a PC,
Scanner and Printer configuration.

Generally any items that come up can be isolated to one of the following components:

1. PC System / Windows®

2. USB Interface / Writer Drive Connection

3. Autoloader Unit

4. Label Printer

5. FlexWare

6. Discus Labeling Software

If you have difficulty with any one of the systems, you can run separate tests on each to verify and
correct the problem.

Please refer to the following pages for details about installing the drivers and hardware.

If you have any problems that you cannot solve, call our toll-free service line listed in the back of this
manual.

7.0 TROUBLESHOOTING

FlexWare’s Utilities contain several useful
tools for testing and resolving issues with
the automated publishing system.

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Содержание FlexWriter IV

Страница 1: ...CD CD CD CD DVD PUBLISHING UNIT DVD PUBLISHING UNIT DVD PUBLISHING UNIT DVD PUBLISHING UNIT Set Up Guide...

Страница 2: ...cessory pack Please contact our service center immediately if any of the items shown below are missing 1 Two ink cartridges 2 USB Cable 3 PCI Firewire Card 4 AC Power Cords 2 5 Printer Power Module 6...

Страница 3: ...www amtren com Page 2 There may be slight variations in the appearance of each item...

Страница 4: ...r Controls Reject Disc Area Disc Input Blank media and masters will go here between the three 3 input spindles Unit holds 200 discs Disc Output Burned discs and masters are placed here Will hold 200di...

Страница 5: ...stall the PCI Firewire card in your PC Please refer to the documentation that came with your PC if necessary Windows XP will install the necessary drivers for the Firewire card automatically Carefully...

Страница 6: ...rd 115V AC outlet Use of a common plug strip with AC filtering as is common with most high end computers is recommended for the FlexWriter NOTE If the unit is to be located in an area where the utilit...

Страница 7: ...to the USB ports on the rear of the FlexWriter labeled USB to PC 1 Firewire cable connected to your PC 4 Firewire cable from your FlexWriter to your PC s Firewire port FACTORY CONNECTION 5 Printer co...

Страница 8: ...www amtren com Page 7 1 6 Introducing the DiscPrinter OR 26B black 27C color 25P photo AND For higher quality 6 color printing order the 25P photo cartridge instead of the black 26B cartridge...

Страница 9: ...NOT TOUCH the metal contacts or ink nozzles The color cartridge 27C slides in the front of the left cartridge holder The black cartridge 26B OR the photo cartridge 25P slides in the front of the righ...

Страница 10: ...r left cartridge holder latch marked 27C forward and upward Raise the cartridge holder latch Gently slide the color cartridge marked 27C into the front of the left cartridge holder Close the latch unt...

Страница 11: ...ialize the cartridges during which time the LEDs will blink and the carriage will move After the ink cartridges are successfully installed the yel low LED will shine steadily If the yellow LED continu...

Страница 12: ...t detected Install Ink Cartridges Confirm that the protec tive tape was removed but DO NOT remove the silver label from the bottom of the car tridges Top Steady Green Bottom Yellow 3 Blink Pattern Inc...

Страница 13: ...OM drive is not set to auto play open the CD ROM and click on FlexWare Setup exe The following screen shots indicate the typical installation process for FlexWare After clicking OK this Preparing to i...

Страница 14: ...www amtren com Page 13 Click NEXT Click NEXT...

Страница 15: ...www amtren com Page 14 Click NEXT Click Close...

Страница 16: ...ollow the on screen directions to install all the necessary drivers Allow Windows to install the drivers automatically Do not allow Windows to check the Internet for drivers Click OK when Windows warn...

Страница 17: ...e the Installation Support CD Place it on top of the blank CD that came in the CD case Place both CDs in the input area between the three metal rods The Installation CD should be on top These discs wi...

Страница 18: ...sc input The Installation CD should be on top The disc input has three silver rods located around the outside edge of the media Please be sure the media does not stick together and that the media lays...

Страница 19: ...the unit has passed these tests FlexWare will prompt you to place a blank CD in the disc in put Verify that the blank CD is in the disc input and click OK on the button shown below to test the printer...

Страница 20: ...ocated around the outside edge of the media Please be sure the media does not stick together and that the media lays flat in the input spindle Place a CD R to be copied on top of the blank media in th...

Страница 21: ...www amtren com Page 20 FlexWare s main menu window will open Move your mouse over each of the 5 options Details on each option are displayed in the main window...

Страница 22: ...and Print Discs Click on Duplicate Disc from Disc 6 1 Creating and Duplicating Through Flexware In order to provide the quickest example for using your system the following step by step guide provides...

Страница 23: ...ink levels drop below a pre set level See Below From within a Task 1 Click Settings 2 Click Ink Warning Settings From within a Task 1 Click Settings 2 Click Check Ink Levels The Duplicate Disc from D...

Страница 24: ...ren com Page 23 The Wizard will guide you click NEXT Verify the source drive is a drive in the duplicator Leave READ speed setting at AUTO this allows FlexWare to automatically select the best speed s...

Страница 25: ...pen a SEARCH task Click Search and OK FlexWare will now open Discus from the main page Enter 4 for the number of discs to produce if you wish to test all 4 drives Leave WRITE speed set ting at AUTO th...

Страница 26: ...us Key can be found on the label of the Install CD CAUTION You must be using a Disc Printer in the following steps If you are using an other printer refer to the documentation that was included with y...

Страница 27: ...art with the Project Preview screen This screen allows you to make various adjustments to your printed label Note that if you wish to use your own graphic file you may click on the photo tab Click the...

Страница 28: ...mtren com Page 27 Click here to view the available backgrounds or canvases Place a background on the label You can choose a canvas at the lower part of the display Click on a thumb nail to select a ca...

Страница 29: ...www amtren com Page 28 Put TEXT on the label Your background selection will be shown on the label Click the TEXT tab...

Страница 30: ...www amtren com Page 29 Put TEXT on the label Click on Add A text box will appear on your label Type your text and it will appear in the text box...

Страница 31: ...www amtren com Page 30 Click on OK when finished You can now change the position color size font and alignment of the text you just entered...

Страница 32: ...www amtren com Page 31 Save the label In the upper left corner click File and Save We suggest saving to My Documents FlexWare Files Print Files Give you label a descriptive name and save...

Страница 33: ...tore different presets for the inner diameter You can customize these to suite your media You can choose for your image to print in grayscale by clicking the Grayscale option You can adjust the positi...

Страница 34: ...led output prn will automatically be created and saved in My Documents FlexWare Files Print Files Click OK and mini mize Discus to return to FlexWare s wizard Click Next on FlexWare s Wizard Minimize...

Страница 35: ...your CD recorders Next the image will be recorded onto the me dia After that the FlexWriter will pick up the recorded disc from one of the recorders and carry it to the top of the column and wait for...

Страница 36: ...Label Printer 5 FlexWare 6 Discus Labeling Software If you have difficulty with any one of the systems you can run separate tests on each to verify and correct the problem Please refer to the followi...

Страница 37: ...d of the writers sufficient memory and FAST hard drives are required CAUTION The computer that operates the FlexWriter requires that the hard drive be DEFRAGMENTED a minimum of once per week If the dr...

Страница 38: ...close the Registry Editor Set this value to 0 7 2 CUSTOMER PC SETTINGS Disabling Auto Insert Notification for your CD ROM Drives If your computer automatically tries to play a music CD or launch a pro...

Страница 39: ...the front of the unit should light up If the unit does not power on ensure that the power supply switch located at the rear of the unit is turned on ATTENTION While installing the USB drivers Windows...

Страница 40: ...driver the install CD is not properly loaded in the CD ROM drive Windows can install the necessary drivers automatically Click Click on Finish XP will display a warning stating that the drivers have n...

Страница 41: ...XP will display a warning stating that the drivers have not passed XP Logo testing ATTENTION Click on Continue Anyway Again Do Not allow Windows to check the Internet for drivers Click Next to instal...

Страница 42: ...stall the Disc printer driver Failure to do so could result in undesirable printing XP will display a Warning stating that the drivers have not passed XP Logo testing ATTENTION Click on Continue Anywa...

Страница 43: ...tren com Page 42 The printer driver will be installed on your computer This completes the driver installation At the completion of the installation XP will dis play Completing the Found New Hardware W...

Страница 44: ...www amtren com Page 43...

Страница 45: ...www amtren com Page 44...

Страница 46: ...ick and efficient method of operating each task with basic keys on your keyboard KEY FUNCTION F5 Disc to Disc F6 Write Image to Disc F7 Write Disc to Image F8 Print Label P Enables Printing Function D...

Страница 47: ...nday through Friday Call our tech support team toll free at 1 800 320 4361 or email us at support amtren com Visit our online HELP DESK anytime day or night Enter the serial number of this unit and yo...

Страница 48: ...ry cartons For service covered under this warranty buyer must obtain an RA return authorization from AMTREN s Service Center Buyer must provide adequate dated proof of purchase The warranted item must...

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