COPYRIGHT © 2010 AMI ENTERTAINMENT NETWORK, INC.
Troubleshooting Guide for
Megatouch
Ion Games continued
P
ROBLEM
C
ORRECTIVE
A
CTION
•
poor picture
quality
•
Adjust Brightness, Contrast, Horizontal, and Vertical
controls with the monitor control board.
•
meter not
advancing
•
Check connection at I/O board.
•
Check wiring at
J2 METER
connector on I/O board.
•
game locks up
or resets while
being played
or in the attract
mode
•
no movement
on the screen
•
power has to
be cycled off
and on to get
the game to
function again
•
Clean the vents and the fans of any dust and dirt that may
interfere with airflow.
•
Clean the CPU cooling fan on the motherboard.
•
Replace the CPU cooling fan if it is not operating properly.
•
Reseat the DIMM on the motherboard.
•
Clear memory with the following procedure:
•
Turn off the game.
•
Press and hold the
Setup
and
Calibrate
buttons.
•
Turn the game on and keep holding the buttons until
the screen displays “TWO BUTTON CLEAR
DETECTED RELEASE BUTTONS”. This should take
about 30 seconds.
•
Release the buttons. This will clear high scores, clear
the books and reset options, and reset the game menu
and coin menu to their factory settings.
•
Perform a checksum test on the hard drive:
•
Turn off the game.
•
Turn on DIP switch 8 on the I/O board.
•
Turn on the game. The test will take about 10 minutes.
•
A failure will cause the test to stop.
•
A passed test will display “DRIVE CHECKSUM
COMPLETE RESET ALL DIP SWITCHES TO
REBOOT MACHINE”.
•
With power on, turn off DIP switch 8.
•
game locks up
with “invalid
key for version
PG3002 – V
XXXX”
•
Check the program number on the security key. It should
be compatible with the program on the hard drive.
•
Check the contacts on the security key socket. Lift up on
the contact on the bottom of the socket and make sure
there is a good connection to the base of the security key.
•
Check the USB cable that connects the I/O board to the
motherboard.
•
Try another security key with the same program number or
test the security key in another game with the same
program version.
•
“INVALID KEY”
message while
downloading
software to the
hard drive
•
If the security key was replaced before the download, the
motherboard did not boot from the DVD drive.
•
Check that the DVD drive is set as master.
•
Check the ribbon cable connections between the DVD drive
and the motherboard.
•
Try another DVD drive or another set of discs.
