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730924-100 Rev. E   

730924-100 Rev. E

730924-100 Rev. E

WAX RING

SEALANT

4

INSTALL WAX SEAL

Invert toilet on floor (cushion to prevent damage), and install 

wax ring evenly around waste flange, with tapered end of ring 

facing toilet. Apply a thin bead of sealant around toilet base.

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730924-100 Rev. E

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730924-100 Rev. E

P r o d u c t   n a m e s   l i s t e d   h e r e i n   a r e   t r a d e m a r k s   o f   A m e r i c a n   S t a n d a r d   I n c .
©   A m e r i c a n   S t a n d a r d   I n c .   2 0 0 7

RECOMMENDED TOOLS AND MATERIALS

Putty Knife   

Regular Screwdriver  

    Adjustable Wrench    

Sealant 

Hacksaw 

 

Wax Ring/Gasket   

 

Flexible Supply Tube 

1/2" Deep Well Nut Driver or

Closet Bolts   

Tape Measure 

 

 

Carpenters Level    

Deep Well Socket Wrench

CAUTION: PRODUCT IS FRAGILE. TO AVOID BREAKAGE AND POSSIBLE INJURY HANDLE WITH CARE!

NOTE: 

Pictures may not exactly define contour of china and components.

INSTALLATION INSTRUCTIONS

CARE AND MAINTENANCE

Model 2073 FloWise

 Normal Height 

Elongated High Efficiency Toilet

FloWise

 HET TEN-YEAR WORRY-FREE

 LIMITED WARRANTY

For  this  warranty  to  become  effective,  the  accompanying  warranty  registration  card  and  proof  of  purchase  must  be  completed  and 

returned to the address on the warranty registration card within 30 days of purchase.

If inspection of this American Standard plumbing product, inclusive of china and all mechanical components, within ten years after its 

initial  purchase,  confirms  that  it  is  defective  in  materials  or  workmanship,  American  Standard  will  repair  or,  at  its  option,  exchange  the 
product for a similar model. 

This  warranty

  does  not  apply

  to  local  building  code  compliance.  Since  local  building  codes  vary  considerably,  the  purchaser  of  this 

product should check with a local building or plumbing contractor to insure local code compliance before installation.

This  warranty 

shall  be  void

  if  the  product  has  been  moved  from  its  initial  place  of  installation;  if  it  has  been  subjected  to  faulty 

maintenance, abuse, misuse, accident or other damage; if it was not installed in accordance with American Standard's instructions; or if it 
has been modified in a manner inconsistent with the product as shipped by American Standard.

This warranty 

DOES NOT COVER

 any damage caused by the use of in-tank cleaners.

American Standard's option to repair or exchange the product under this warranty does not cover any labor or other costs of removal or 

installation, 

nor  shall  American  Standard  be  responsible  for  any  other  incidental  or  consequential  damages  attributable  to  a 

product defect or to the repair or exchange of a defective product, all of which are expressly excluded from this warranty.

 (Some 

states or provinces do not allow the exclusion or limitation of implied warranties, so this exclusion may not apply to you.)

This warranty gives you specific legal rights. You may have other statutory rights that vary from state to state or from province to 

province, in which case this warranty does not affect such statutory rights.

For service under this warranty, it is suggested that a claim be made through the contractor or dealer from or through whom the product 
was purchased, or that a service request (including a description of the product  model and of the defect) be sent  to the following address:

In the United States:

American Standard Inc.

P.O. Box 6820

Piscataway, New Jersey 08855

Attention: Director of Consumer Affairs

For residents of the United States, warranty 

information may also be obtained by calling 

the following toll free number: (800) 442-1902

www.americanstandard-us.com

In Canada:

American Standard

2480 Stanfield Rd.

Mississauga, Ontario 

Canada L4Y 1S2

Toll Free:  (800) 387-0369

www.americanstandard.ca

In Mexico:

Customer Service Manager 

Ideal Standard, S.A. de C.V.

Via Morelos #330

Col. Santa Clara

Ecatepec 55540 Edo. Mexico

www.americanstandard.com.mx

5

POSITION TOILET ON FLANGE

a.  Unplug floor waste opening and install toilet on closet

     flange so bolts project through mounting holes.

b.  Loosely install retainer washers and nuts. Side of washers

     marked "THIS SIDE UP" 

must 

face up!

6

INSTALL TOILET

a.  Position toilet squarely to wall and, with a rocking motion,

     press bowl down fully on wax ring and flange. Alternately
     tighten nuts until toilet is firmly seated on floor.

CAUTION: 

DO NOT OVERTIGHTEN NUTS

OR BASE MAY BE DAMAGED!

b.  Install caps on washers. (If necessary, cut bolt height to size

     before installing caps.)  

c.  Smooth off the bead of sealant around base. 

     Remove excess sealant.

!

7

14

9a

Before continuing, determine the type of water supply connection you have from the chart below and use the appropriate assembly parts 

required to properly reconnect the water supply. DO NOT use plumber's putty to seal these fittings.

CAUTION: DO NOT USE 

CONE WASHER WITH 

PLASTIC SUPPLY LINE.

CAUTION: Overtightening of 

LOCK NUT or COUPLING NUT 

could result in breakage and 

potential flooding.

These parts must be used as 

illustrated to insure water-tight 

connection. Use of existing 

coupling nut may result in water 

leakage. Water supply tube or 

pipe must extend at least 1/2" 

inside threaded shank of valve 

(does not apply to flanged tubing).

Use existing 

coupling nut 

and washer.

Use existing spiral 

cone washer. 

Fluidmaster cone 

washer may not seal 

completely on spiral 

type supply line.

Captive cone washers 

already included. No 

additional washers needed.

METAL/COPPER

FLARED TUBING

METAL FLANGED

TUBING

METAL SPIRAL

TUBING

VINYL/BRAIDED

CONNECTOR

LOCK NUT

LOCK NUT

LOCK NUT

LOCK NUT

COUPLING

NUT

COUPLING

NUT

EXISTING

COUPLING

NUT

COUPLING

NUT

WATER

SHUT-OFF

WATER

SHUT-OFF

WATER

SHUT-OFF

WATER

SHUT-OFF

CONE

WASHER

EXISTING

CONE

WASHER

EXISTING

WASHER

8

INSTALL TOILET SEAT 

Install toilet seat in accordance with manufacturer's directions.

INSTALL TANK

a.  Install large rubber gasket over threaded outlet on bottom of tank and

     lower tank onto bowl so that tapered end of gasket fits evenly into bowl

     water inlet opening, and tank mounting bolts go through mounting holes.

     Secure with metal washer/nuts.

b.  With tank parallel to wall, alternately tighten hex nuts until tank is

     snugged down evenly against bowl surface.

!

CAUTION:

DO NOT OVERTIGHTEN NUTS MORE 
THAN REQUIRED FOR A SNUG FIT! 
DO NOT SPIN BOLTS WITH SCREWDRIVER

IMPORTANT: Always clear 

sand and rust from system. 

Make sure water supply is off. 

Remove valve TOP by lifting arm 

and rotating top and arm 1/8 turn 

counterclockwise, pressing down 

slightly on cap.

While holding a container over 

the uncapped VALVE to 

prevent splashing, turn water 

supply on and off a few times. 

Leave water supply off.

Replace TOP by engaging lugs 

and rotating 1/8 turn clockwise. 

MAKE CERTAIN TIP IS 

TURNED TO THE LOCKED 

POSITION. VALVE MAY NOT 

TURN ON IF TOP IS NOT 

FULLY TURNED TO THE 

LOCKED POSITION.

For troubleshooting information please contact:

Manufacturer's First Year Fill Valve Warranty:

TROUBLESHOOTING FILL VALVE

IF FILL VALVE SHUTS OFF BUT CONTINUES TO LEAK SLOWLY, 

repeat Step 14.

IF FILL VALVE TURNS OFF AND ON DURING PERIODS OF NON-USE, 

it is a signal you are wasting water because:

• The end of the refill tube is inserted into overflow pipe, below water level in tank. Attach refill tube to overflow pipe using "S" clip provided.

•  The flush valve is leaking because it's worn, dirty or misaligned (replace seal or flush valve).

IF FILL VALVE WON'T TURN ON OR SHUT OFF or REFILL OF TANK WATER IS SLOW after valve has been in use for some time, 

Fluidmaster 

Model 242 Replacement Seal may be needed.

©  2001 Fluidmaster, Inc.
®  Registered trademark of Fluidmaster, Inc.

GUARANTEE: 

This Fluidmaster product is guaranteed to be free from defective materials and workmanship for a period of one year. 

Units returned to Fluidmaster will be replaced without charge.

Always use quality Fluidmaster repair parts when maintaining your Fluidmaster products. Fluidmaster shall not be responsible or 

liable for any damages caused by products used with Fluidmaster valves that were not manufactured by Fluidmaster, Inc.

 

See next page for FloWise™ Ten-Year Worry-Free™ Limited Warranty.

30800 Rancho Viejo Road

San Juan Capistrano, CA 92675

(949) 728-2000  (800) 631-2011

www.fluidmaster.com

1

a.  Close toilet supply valve and flush tank completely. Towel or sponge remaining water from tank and bowl.
b.  Disconnect and remove supply line. NOTE:

 If replacing valve, first shut off main water supply!

c.  Remove old mounting hardware, remove toilet and plug floor waste opening to prevent escaping sewer gases.
d.  Remove closet bolts from flange and clean away old wax, putty, etc. from base area.
     NOTE: 

Mounting surface must be clean and level

 before

 new toilet is installed!

REMOVE OLD TOILET

CLOSET

BOLT

NUT

TAPERED

WASHER

 FLANGE

RUBBER 

GASKET

TANK MTG.

BOLTS PRE-

INSTALLED

WASHER/NUT

CLOSET BOLT

NUT

WASHER

BOLT CAP

CLOSET FLANGE

     Does not flush

 Poor or sluggish flush

        Toilet leaks

Toilet does not shut off

a.  Water supply valve closed.

b.  Supply line blocked.

c.  Flush valve chain too loose or disconnected.

d.  Sand or debris lodged in water control.

a. Bowl water level too low.

b.  Supply valve partly closed.

c.  Partially clogged trapway and/or drain pipe and/or vent.

d.  Supply pressure too low.

a.  Poor supply line connection.

b.  Poor bowl to tank/floor connection.

a.  Flush valve chain too tight, holding flush valve open.

b.  Flush valve seal leaking or deformed.

c.  Sand or debris lodged in water control.

a.  Open valve and allow water to fill tank.

b.  Shut off water supply, disconnect supply line and inspect all    

       

     gaskets and washers. Reassemble. Also, see Fluidmaster    

  

     maintenance. (see Step 14)

c.  Readjust chain length as required.

d.  Shut off water supply. Remove cap and clean as per Step 14.

a.  Check that refill tube is connected to water control and  

     

     inserted into tank overflow without being kinked or damaged.  

     

     (see Step 13a)

b.  Open supply valve fully. Be sure that proper supply tube size  

     

     is used.

c.  Remove obstruction. Consult a plumber if necessary.

d.  Normal supply pressure must be at least 20 psi.

a.  Review Step 9 of installation procedure.

b.  Review Step 4 through 7 of installation procedure.

a.  Readjust chain length as needed. Review Step 10.

b.  Clean debris from seal surface. Replace flush valve seal as  

     

     needed. (see Step 13)

c.  Shut off water supply. Remove cap and clean as per Step 14.

                 TROUBLESHOOTING GUIDE

  PROBLEM

                           POSSIBLE CAUSE

                                  CORRECTIVE ACTION

REPAIR PARTS LIST

NOTE: 

"XXX" represents color or trim finish options. Specify when ordering.

Repair parts are determined by toilet tank number which can be found marked inside tank.

PART NO.

DESCRIPTION

738611-XXX0A
034783-XXX0A
738565-424-0070A
7301111-0070A
3174.102-0070A
738985-0070A
738570-1000A
738756-0070A
735115-400-XXX
072989-0070A

TRIP LEVER
BOLT CAP KIT (INCL. 2 COVERS & WASHERS) 
FLUIDMASTER 400A VALVE
FLUSH VALVE SEAL KIT
FLUSH VALVE ASSEMBLY
CLEVIS PIN ASSEMBLY
PVC REFILL TUBE
TANK TO BOWL COUPLING KIT #241
TANK COVER
CLIP FOR REFILL TUBE

Recommended fitting type for back-to-back installations.

D

epending  upon  your  plumbing  and  venting  conditions,  the  flow 

from  the  FloWise  in  a  back-to-back  installation  may  create  a 

vacuum  on  the  system  and  draw  water  from  the  opposing  bowl. 

The  National  Standards  Plumbing  Code  prohibits  the  use  of  a 

cross fitting for drainage as throw over is possible. The code does 

approve  a  directional  "Y"  style  fitting  with  proper  venting  to  direct 

the water downward and away from the other toilet.

NOTE: BACK-TO-BACK INSTALLATION

ROUGHING-IN DIMENSIONS: Normal Height Elongated Two Piece Toilet

2

3

CLOSET FLANGE

CLOSET BOLTS

A

Recommended tool: Deep socket tool included in tank kit.

NOTE: DRAWINGS ARE FOR DIMENSIONAL PURPOSES ONLY. 

            THEY ARE NOT EXACT REPRESENTATIONS.

305mm

(12")

762mm

(30")

222mm

(8-3/4")

C/L OF OUTLET

FINISHED WALL

19mm ± 6mm

(3/4 ± 1/4")

381mm

(15")

C/L

470mm

(18-1/2")

C/L OF SEAT POST HOLES

140mm (5-1/2" CENTERS)

254mm

(10")

FINISHED 

FLOOR

794mm

(31-1/4")

267mm

(10-1/2")

114mm

(4-1/2")

438mm

(17-1/4")

203mm

(8")

356mm

(14")

8

3

m

m

(3

-1

/4

")

SUPPLY

AS

REQ'D

16mm

(5/8")

343mm

(13-1/2")

INSTALL CLOSET BOLTS

Install closet bolts in flange channel, turn 90°, and slide 
into place 6" (152 mm) apart and parallel to wall.

Thank you  for selecting American Standard – the benchmark of fine quality for over 100 years. To ensure this product is 
installed properly, please read these instructions carefully before you begin. (Certain installations may require professional 
help.) Also be sure your installation conforms to local codes.

!

LIFT ARM

FIRST

10

9b

ADJUSTMENTS

  

a. Adjust water level. Water level should be adjusted to level indicated in  

    tank by adjusting float cup. See Step 11 for water level adjustment method.

        

IMPORTANT:

b. If bowl fails to siphon, an adjustment may be required with the lift chain. 

    Simply remove the bead chain from the retainment clip (see Fig. 10A)  

    and take up slack on the chain, and reinsert on lift rod. Make sure the chain 

    is not too taught. 

With correct washers in place (see Step 9a), tighten 
COUPLING NUT 1/4 turn beyond hand tight. 

DO NOT OVERTIGHTEN.

11

1.   Turn off water supply and flush toilet to empty tank.

2.   Disconnect chain from trip lever by removing hair pin cotter  

      and clevis pin.

3.   Parially lift and support piston bottom with one hand.

4.   Remove thumbscrew by turning counter-clockwise.

5.   Remove piston top and gasket.

6.   Replace gasket with new gasket.

7.   Reverse procedure, turn thumbscrew until 2 clicks are felt.

TROUBLE SHOOTING FLUSH VALVE
SEAL REPLACEMENT

:

NOTE

: DO NOT ADD ANY FOREIGN MATERIALS TO THE SEALING SURFACE.

13

13a

REFILL TUBE REPLACEMENT

:

12

When cleaning your toilet, wash it with mild, soapy water, rinse 

thoroughly with clear water and dry with a soft cloth.  

WARNING:

 Do not use in-tank cleaners. These products 

can seriously damage fittings in the tank. This damage can 

cause leakage and property damage.

American Standard shall not be responsible or liable for 

any damage caused by the use of in-tank cleaners. 

CARE AND CLEANING

!

Turn on water supply. 
Submerge the FLOAT 
CUP under the water for 
30 seconds. Adjust the 
water to desired level by 
turning WATER LEVEL 
ADJUSTMENT ROD 
and moving FLOAT 
CUP up or down.

Diagram 1

TANK

LEVER

REFILL

TUBE

TOP

ARM NIPPLE

PARTS FOR WATER

CONNECTION

(SEE STEP 9)

CONE WASHER

VALVE

BODY

THREADED

SHANK

SHANK

WASHER

COUPLING NUT
(HAND TIGHT ONLY)

FILL

VALVE

FLOAT

CUP

CRITICAL LEVEL

MARK ("C.L.")

MUST BE

1" ABOVE

OVERFLOW PIPE

ADJUSTABLE

HEIGHT

LOCK NUT

Fig. 10A

WATER LEVEL 

ADJUSTMENT 

ROD

Locate bottom portion of

hose clip to vent tube at 

location as shown.

THUMBSCREW

PISTON TOP

PISTON BOTTOM

GASKET

HAIR PIN

COTTER

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