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 User’s Guide 

 

                       

3

 

     

 

 1. Before You Begin 

Your new cable modem provides high-speed access to the Internet by an active Internet Connection 
through your cable service provider.  This user guide describes how to set up and use the cable 
modem.  Before installing the cable modem, you should read this user guide to ensure proper cable 
modem operation. 

 

 

Understand the Cable Modem’s Features 

 

Your cable modem has the following features to help you access and use the Internet: 

 

Two-way design allows the cable modem to send and receive data over the cable television 
network. 

 

Cable bandwidth allows data rates of up to 38 megabits per second (Mbps)*, which is faster 
than analog modems, integrated services digital network (ISDN), or asymmetric digital 
subscriber line (ADSL). 

 

Using your cable line means that the cable modem is always on, always connected, and does 
not tie up your phone line. 

 

Plug-and-play operation through universal serial bus (USB) ensures easy setup and 
installation.   

 

Data Over Cable Service Interface Specification (DOCSIS

) compliance ensures 

interoperability with DOCSIS compliant cable operators.   

 

Windows Hardware Quality Labs (WHQL) certification ensures interoperability with 
Microsoft Operating Systems. 

 

*NOTE:  Speeds may vary based on the following factors:  

 

Computer equipment including available RAM and processor speed 

 

Software applications utilizing your computer’s resources 

 

Network traffic depending on the time of day 

 

Limitations set by your Cable Service Provider 

 

 

Contact Your Local Cable Operator 

Before installing you new cable modem, you must contact your local cable service provider to 
activate your Internet account.  Be sure to have the cable modem’s MAC address available, which 
can be found on the underside of the cable modem. 

Содержание U10C011

Страница 1: ...Data Cable Modem Model Number U10C011 User s Guide Rev 1 0 August 8th 2003...

Страница 2: ...vers in Windows 98 SE Operating System 8 Installing the Software Drivers in Windows Me Operating System 13 Installing the Software Drivers in Windows 2000 Operating System 16 Installing the Software D...

Страница 3: ...line means that the cable modem is always on always connected and does not tie up your phone line Plug and play operation through universal serial bus USB ensures easy setup and installation Data Ove...

Страница 4: ...pplied Verify that these items were included in the cable modem s package Cable modem Power adapter USB cable 1 5m Ethernet cable 1 8m CD containing USB drivers This User s Guide Not Supplied Verify t...

Страница 5: ...Installing the Cable Modem Using the USB Port This chapter explains the process of installing your cable modem using the USB port First you will install the hardware cable modem USB cable coax cable...

Страница 6: ...User s Guide 6 3 You will see the following Welcome screen 4 Click Next You will see the following Start Copying Files screen...

Страница 7: ...cable modem s cable connector Connect the other end of the coaxial cable to the cable wall outlet Be sure not to bend or over tighten the cables as this may strain the connector and cause damage If yo...

Страница 8: ...nstall the drivers located on the CD that ships with your cable modem If you use the default Windows supplied software drivers you will not be able to properly install the cable modem To install the c...

Страница 9: ...for your device Recommended Then select Next You will see the following screen 4 Check the CD ROM drive check box and verify that the CD is in the CD ROM drive Click Next to have Windows search for th...

Страница 10: ...ing screen CAUTION You must verify that Ambit USB Cable Modem appears on the screen If USB Composite Device appears you must click Back twice and specify the correct location of the driver files DO NO...

Страница 11: ...ically installs the necessary driver files You may see the following screen 7 If the above screen appears you must insert the Windows 98 CD so that Windows can copy the remaining files 8 After files c...

Страница 12: ...nstallation You will see the following screen 10 Choose Yes to restart your computer 11 After the computer is rebooted verify that the USB LED is lit on the front of you cable modem If not refer to th...

Страница 13: ...ter boots Windows detects the cable modem The Found New Hardware screen appears followed by the Found New Hardware Wizard screen 2 Insert the CD into the PC s CD ROM and click Next You will see the fo...

Страница 14: ...User s Guide 14 4 Click Next The computer automatically installs the necessary driver files 5 Click Finish after the computer has copied the necessary files You will see the following screen...

Страница 15: ...User s Guide 15 6 Click Yes to restart the computer...

Страница 16: ...ftware drivers using the Windows 2000 operating system 1 Power on your PC After your computer boots Windows detects the cable modem The Found New Hardware screen appears followed by the Found New Hard...

Страница 17: ...ide 17 3 Select Search for a suitable driver for my device recommended Then select Next You will see the following screen 4 Check the CD ROM drive check box and verify that the CD is in the CD ROM dri...

Страница 18: ...User s Guide 18 Next to have Windows locate the necessary driver files You will see the following screen 5 Click Next to install the driver files for the cable modem You will see the following screen...

Страница 19: ...19 7 Click Finish to complete the installation 8 After the installation is completed verify that the USB LED is lit on the front of you cable modem If not refer to the troubleshooting section later in...

Страница 20: ...stem 1 Power on your PC After your computer boots Windows detects the cable modem The Found New Hardware screen appears followed by the Found New Hardware Wizard screen 2 Choose the software automatic...

Страница 21: ...User s Guide 21 3 Click Finish to complete the installation...

Страница 22: ...ardware problem When attempting to install the USB driver in Windows 98 SE I receive the following error message Device not installed at this time Driver not found This usually occurs when the wrong d...

Страница 23: ...dy LEDs are solidly lit the cable modem is working properly Use the following procedures to verify connectivity between the PC and the cable modem o Launch Your PC s Internet Browser e g Netscape IE o...

Страница 24: ...cable splitter try removing the splitter and connect the cable modem directly to the cable wall outlet Wait for the cable modem to re establish communications with your cable service provider Your USB...

Страница 25: ...your cable service provider for assistance with installing and configuring TCP IP After installed the hardware your computer can connect the cable modem directly by using Network Interface Card Unlike...

Страница 26: ...see either one you may have an IRQ conflict Refer to the manufacturer s documentation or contact your cable service provider for further assistance Verify that TCP IP is the default protocol for your...

Страница 27: ...cable modem directly to the cable wall outlet Wait for the cable modem to re establish communications with your cable service provider Your ethernet or coaxial cable may be damaged Try using another c...

Страница 28: ...on tests usb Indicates connectivity between the USB port on the cable modem and the PC s USB port enet Indicates connectivity between the ethernet port on the cable modem and the PC s ethernet port se...

Страница 29: ...Power ON On Off Off Off Off Off Off Hardware Testing On Off Off Off Off Off Off Search Downstream Channel On X X X Blink Off Off Downstream Locked On X X X X On Slow Blink Search Upstream Channel On X...

Страница 30: ...ame with the cable modem 2 usb This is where you plug the included USB cable The other end connects to the USB port on your PC It is not required when using the ethernet port 3 enet This is where you...

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