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FPT-40 Fingerprint Terminal Installation & Operation Guide 

Page 3-1 

Chapter 3: Troubleshooting 

Diagnostics

In addition to system diagnostics which run automatically every time 
during power up, the FPT-40 Fingerprint terminal has an internal 
diagnostic utility. This utility can be used to verify the correct operation of 
the terminal to help isolate faulty operation. 

To access diagnostics, perform the following: 

1. Press 

the 

Menu

 button and select Options (see figure). 

Menu

  User Manage

   Options
   Sys Info

Figure 3-1  Select Options 

Note:

  If no keypad entries are made within a minute, the terminal will 

beep two (2) times and return to the Welcome screen.

2. Press 

OK

 to display the Options menu and select Auto Test  

(see 

Figure 3-2

). 

Options

  Comm Opt

   Log Opt
   Auto Test

Figure 3-2  Options Menu with Auto Test Selected 

Note:

  If any users have been setup with privileges, you must be a user 

with Admin privileges to access the Auto Test menu. 

Содержание Time Guardian FRT-40

Страница 1: ...888 534 5994 FPT 40 USER MANUAL...

Страница 2: ...Time Guardian FPT 40 Fingerprint Data Collection Terminal Installation Operation Guide...

Страница 3: ...te the equipment After you have finished reading this manual be sure to store it and in a safe place for further reference Thank You For purchasing another fine product from Amano Cincinnati Inc For m...

Страница 4: ...ation 2 1 Getting Started 2 1 Start up Welcome Screen Power On 2 1 Normal Punch IN OUT Display 2 2 Normal Use 2 3 Punching with a Fingerprint FP 2 3 Punching with a Password Pwd 2 4 Punching with a Fi...

Страница 5: ...s Info Menu 2 50 Chapter 3 Troubleshooting 3 1 Diagnostics 3 1 Run All Test 3 2 FLASH Test 3 3 LCD Test 3 3 Voice Test 3 4 FP Reader Test 3 4 Key Test 3 5 RTC Test 3 5 Frequently Asked Questions FAQs...

Страница 6: ...me a few In addition easy to read management reports are available in hours or dollars to provide accurate and timely labor information See Configuring Time Guardian for the FPT 40 Terminal on page 4...

Страница 7: ...hing consistency Specifications Operating Environment 32 F to 105 F 0 C to 42 C with 20 80 relative humidity non condensing AC Adapter Power Input 100 240 VAC r10 50 60 Hz AC Adapter Power Output DC 5...

Страница 8: ...o this guide your package should include the following x Fingerprint Data Collection Terminal x AC Adapter x USB to serial connector RJ 11 with 50ft cable x 6 foot Ethernet cable x Terminal mounting p...

Страница 9: ...ay on momentarily when a user successfully verifies If a user fails to verify the Red LED will momentarily stay on Note If the fingerprint reader does not follow the standard LED operational parameter...

Страница 10: ...urface and hardware must be able to support the unit s weight 1 35 lbs 0 61 kg x The area must be within the specified operating temperature humidity range see Specifications on page 1 2 x The FPT 40...

Страница 11: ...yed to fit into the back of the fingerprint reader 3 Install a screw or anchor at the mark and hang the back plate from the top mounting holes Level the back plate by centering the vertical line in th...

Страница 12: ...ot RJ 11 to USB Communications Cable included to interface with the host PC RS 485 communications can be used for systems requiring up to 31 terminals You will require the following accessories for ea...

Страница 13: ...206700 Figure 1 4 Multiple Direct Connect Serial Terminals The maximum number of terminals is dependent upon the distance and the quality of cabling used It is recommended that Belden Low Voltage Com...

Страница 14: ...onnected to a standard 10Base T or 100BaseTX computer network In addition each networked terminal can have a group of up to 29 serial terminals connected via RS 485 Figure 1 5 Networked Terminal s Not...

Страница 15: ...Page 1 10 FPT 40 Fingerprint Terminal Installation Operation Guide This page intentionally left blank...

Страница 16: ...perform the following x Ensure the AC Power Adapter is connected to the FPT 40 terminal and plugged into an outlet Press the power button The FPT 40 terminal will display the splash screen perform a d...

Страница 17: ...uring the terminal for auto sleep and wake up functions x If necessary additional diagnostic tests can be performed to confirm the unit is performing properly see Diagnostics on page 3 1 Normal Punch...

Страница 18: ...with enrolled users and system options have been defined Please see Enrolling Users on page 2 6 and the other sections for enrollment details etc Punching with a Fingerprint FP 1 From the Welcome scre...

Страница 19: ...name assignments and current pay period information are downloaded from Time Guardian to the FPT 40 terminal Note An invalid finger entry will flash the error message Please Try Agn with the same voic...

Страница 20: ...prompted to Place Finger if they do not have a password 3 Upon verification the screen will display your Name User ID and the confirmation Verified with the voice prompt Thank you Next the display wi...

Страница 21: ...int template and password is that you can use either method to punch This provides an automatic backup should you encounter any problems with fingerprint validation Therefore the first method used and...

Страница 22: ...he templates are considered a match The threshold establishes a balance between False Acceptance Rate FAR and False Rejection Rate FRR FAR indicates the probability that a biometric system will incorr...

Страница 23: ...users or delete them from the FPT 40 Fingerprint terminal x Supervisor person who can perform all operations except set advanced options and enroll a user with Admin priviledges x Administrator person...

Страница 24: ...rmly and flat on the sensor How to select finger Use the finger alongside your thumb Select fingers that are not worn or injured If the fingers are small use the thumb Finger placement Place at least...

Страница 25: ...to Enroll a User with a Fingerprint The following procedure details how to enroll a new user with a fingerprint template It is suggested to enroll 2 fingers so the employee has a backup finger when ne...

Страница 26: ...e display will show New Enroll User ID 00001 Pressing ESC at this step will place the terminal into the Backup Enroll mode see How to Enroll Multiple Fingers for a User on page 2 23 5 Press OK to begi...

Страница 27: ...ngs if errors in the FP enrollment process occur For example if that ID already has the same finger enrolled the voice prompt will say Duplicate Finger while the screen will display FP Enrolled Alrd f...

Страница 28: ...ernate identification resource New Enroll Continue ESC OK Figure 2 20 Continue FP Enrollemnt 9 Press OK to continue Enter the next User ID using the keypad and or the T or S buttons and press OK to ac...

Страница 29: ...eges Menu User Manage Options Sys Info Figure 2 22 Menu Screen 2 Press OK to display the User Manage menu see figure User Manage Enroll User Enroll Admin Delete Figure 2 23 User Manage Menu 3 Press OK...

Страница 30: ...Enroll User ID 00002 ESC OK Figure 2 26 New Enroll Enter User ID Screen 6 Press OK to proceed with New Enroll for password and input the password the range is 1 to 65534 using the keypad see figure Pr...

Страница 31: ...entering a password for the next User ID see figure or press ESC to change the password See How to Change a User Password with Backup Enroll on page 2 17 for more details on changing a password New En...

Страница 32: ...Password with Backup Enroll The following procedure details how to change an existing user password The FP Pwd Enroll procedure could also be used to change the password but you will have to enroll an...

Страница 33: ...ee Figure 2 36 Enroll Pwd New Enroll ESC OK Figure 2 36 Enroll Pwd New Enroll Screen 5 Press ESC to change the password and Chg Password User ID will appear to accept enter the User ID see figure Use...

Страница 34: ...ffirm see figure Chg Password Input Pwd Pwd Affirm_ Figure 2 39 Change Password Affirm 8 Press OK to save the changed password The User ID will have a P after it to indicate a password has been create...

Страница 35: ...enu Chg Password 00002 P ESC OK Save Figure 2 43 Save Change Password How to Enroll a User with Fingerprint and Password The following procedure details how to enroll a new user using both a fingerpri...

Страница 36: ...Figure 2 46 Enroll User Enroll FP Enroll Pwd FP Pwd Figure 2 46 Enroll User Menu 4 Press OK and FP Pwd New Enroll will appear see Figure 2 47 FP Pwd New Enroll ESC OK Figure 2 47 New Enroll FP Pwd Sc...

Страница 37: ...and move to New Enroll for password input New Enroll 00014 0 Place Finger ESC Exit Figure 2 49 Create Fingerprint Template 7 Next input the password see figure using the keypad If less than 5 digits...

Страница 38: ...r the next User ID see figure for a finger template and password See Step 6 to continue the process to enroll the next user Press ESC to display Input Pwd screen to enter a password New Enroll Continu...

Страница 39: ...he terminal To enroll a backup finger for a User ID already enrolled perform the following 1 Press the Menu button to display the main menu see figure or display Admin Affirm 1 and login with privileg...

Страница 40: ...Screen 6 With the desired User ID selected press OK to add another finger template see figure and the User ID will indicate that an additional template is being added by the dash number after the Use...

Страница 41: ...ollment see figure or press ESC to discontinue the Backup Enrollment process and return to the Enroll User menu Backup Enroll Continue ESC OK Figure 2 62 Backup Enroll Continue 9 The current numeric U...

Страница 42: ...es Menu User Manage Options Sys Info Figure 2 64 Menu Screen 2 Press OK to display the User Manage menu see figure User Manage Enroll User Enroll Admin Delete Figure 2 65 User Manage Menu 3 Press OK t...

Страница 43: ...low the on screen prompts for a total of 3 finger presses to complete the process or press ESC to exit and return to the Enroll User menu New Enroll 00028 0 Place Finger ESC Exit Figure 2 69 New Enrol...

Страница 44: ...s recommended as an alternate identification resource New Enroll Continue ESC OK Figure 2 71 Continue FP Enrollemnt 9 Press ESC to initiate Backup Enroll to add a second finger template for this User...

Страница 45: ...tinue backup enrollment see figure Press ESC to discontinue the Backup Enrollment process and return to the Enroll User menu to select another form of enrollment Backup Enroll Continue ESC OK Figure 2...

Страница 46: ...er and also changing an existing user via Backup Enroll x The Enroller has access to the Enroll Admin function but can only create a user with Enroller level privileges Supervisor Privilege Level x A...

Страница 47: ...1 Press the Menu button to display the main menu see figure If users with privileges have already been setup the Welcome screen will display Admin Affirm 1 on the top If this is the case you must log...

Страница 48: ...ill remain the same When finished enrolling a user with privileges or desiring to switch privilege levels press ESC to return back to Enroll Admin menu Deleting Users Note If you try to delete a User...

Страница 49: ...play see figure Menu User Manage Options Sys Info Figure 2 83 Main Menu 5 Press OK to display the User Manage menu and select Delete see figure User Manage Enroll User Enroll Admin Delete Figure 2 84...

Страница 50: ...o delete the fingerprint or press ESC to exit the deletion process and return to the User Manage menu Del Fingerprint 00002 0 ESC OK Figure 2 86 Delete Fingerprint Note If the user has multiple finger...

Страница 51: ...sers from Time Guardian is 1 First press the button from the TG Fingerprint Commands screen see Using the Fingerprint Commands Tab to load employee ID s etc into the terminal 2 Next press TG Fingerpri...

Страница 52: ...Menu Setting the Terminal Date Time Use this function to set the date and time for the FPT 40 terminal with the following procedure 1 Press the Menu button and select Options see figure Menu User Mana...

Страница 53: ...ple Note The date entry format is fixed as YYYY MM DD with a 24H time format 5 Press OK to save the settings and return to the System Opt menu 6 Keep pressing ESC to return to the Welcome screen or ju...

Страница 54: ...start the terminal for the selected language to take effect Setting the Display Date Format The default display date format is MM DD YY 1 From the System Opt menu select Fmt format see Figure 2 95 Sys...

Страница 55: ...K to display the DLS Settings menu see Figure 2 98 and select DLS Settings DLS Settings DLS Settings Y DST Start DST End Figure 2 98 DLS Settings 3 Press OK to highlight the setting and select Y or N...

Страница 56: ...ime Note The FPT 40 Fingerprint terminal will utilize these settings to adjust the terminal s future clock time based upon the DLS date settings However the Time Guardian DST settings see figure will...

Страница 57: ...ID that just punched x Mst Input ID selecting this command sets whether or not Y or N if you must enter your User ID when punching When this command is set to Y all users are compared with a 1 1 match...

Страница 58: ...f x PowerOn The default is N If active set in military time format the time of day you want the terminal to automatically power on x Sleep The default is N If active set in military time format the ti...

Страница 59: ...s OK to display the Power Mng menu see Figure 2 106 Power Mng Shutdown N PowerOn N Sleep N Idle SLP Idle Min 0 Lock Power N Figure 2 106 Power Management Menu 4 Press to scroll up or down the screen t...

Страница 60: ...24H format is set press OK to exit and display the Power Mng menu see Figure 2 106 Communications Options Menu Use the Comm Opt menu at the FPT 40 terminal to set x BaudRate The default is 115200 The...

Страница 61: ...for Ethernet TCP IP communications This option must be set to Y es to utilize Ethernet x RS232 select Y or N for RS232 serial communications x RS485 select Y or N for RS485 serial communications used...

Страница 62: ...and use the numeric keypad and or to enter the desired value For all Comm options pressing ESC will return to the Comm Opt menu with the default value state Follow this example to enter the IP Address...

Страница 63: ...te that the logs are full x ReCheck Min The default is 0 Each unit a minute i e 2 2 minutes This feature is dissabled when set to 0 Recommended setting is 1 or 2 minutes This feature provides repunch...

Страница 64: ...in 0 Figure 2 117 Log Opt Menu ReCheck Min 2 Enter the ReCheck Min time see Figure 2 117 by using the buttons or the keypad to move between minutes the range is 0 to 99 for time entry 3 Once the desir...

Страница 65: ...ssing the MENU button x Free Space Info Press OK to display the following Free Space Info menu to show the remainder of the log capacity FP Cnt Displays the remaining capacity for fingerprint template...

Страница 66: ...release date Press OK or ESC to return to Dev Info menu To display system information 1 Press the Menu button and select Sys Info see figure Menu User Manage Options Sys Info Figure 2 118 Select Sys I...

Страница 67: ...Page 2 52 FPT 40 Fingerprint Terminal Installation Operation Guide This page intentionally left blank...

Страница 68: ...ion To access diagnostics perform the following 1 Press the Menu button and select Options see figure Menu User Manage Options Sys Info Figure 3 1 Select Options Note If no keypad entries are made wit...

Страница 69: ...gure 3 4 LCD Test Screen 5 Follow the on screen prompts All the tests except the LCD test require you to press ESC or OK at their completion The LCD test requires that you press OK to step through eac...

Страница 70: ...ge to the internal flash memory FLASH Test Pls Keep Pwr On Continue ESC OK Figure 3 6 FLASH Test The test will display Finished if the flash memory is good see figure FLASH Test Finished All 31 Bad 0...

Страница 71: ...sponses are Voice 1 Thank you Voice 2 Incorrect password Voice 3 Access denied Voice 4 Invalid ID Voice 5 Please try again Voice 6 Re enter ID Voice 7 The clock is full Voice 8 The clock is full Voice...

Страница 72: ...he test will display OK if the RTC status is operational see figure Press OK or press ESC to return to the Auto Test menu RTC Test OK ESC OK Figure 3 11 RTC Test Ok Frequently Asked Questions FAQs 1 Q...

Страница 73: ...incompletely only half sometimes jumbled etc A The possible reasons are Bad motherboard in fingerprint terminal Bad LCD display seek service repair replacement 4 Q How to clear administrator from the...

Страница 74: ...f the converter may be joined 6 Q After fingerprint terminal power up display always shows Please try again A The following reasons could lead to fingerprint sensor problems After a lot of use the sur...

Страница 75: ...the Keypad and Display To clean the keypad and display use a soft cloth to wipe Cleaning the Optical Sensor To clean the optical sensor 1 If dusty or gritty first blow on the sensor surface to clean o...

Страница 76: ...ttom of the terminal 4 Disconnect the communication cable either Ethernet or serial DB9 connector 5 Loosen and remove the four 4 back plate retaining screws and remove the terminal from the wall mount...

Страница 77: ...es Also the replacement prism must be mounted with the soft side facing outward 10 Replace the sensor lens with the new spare and perform the reverse procedure to re install the sensor housing screw t...

Страница 78: ...select the Wizard submenu or click the Wizard icon from the Toolbar From the Time Guardian Setup Wizard window click on the Clock tab see figure Figure 4 1 Time Guardian Setup Wizard To configure the...

Страница 79: ...ettings screen see figure is used to setup communications between Time Guardian and the FPT 40 Fingerprint terminal Only one terminal type can be used per Location If you have more than one terminal t...

Страница 80: ...s IP address required 2 If you selected a Connection Type of Direct for your FPT 40 Fingerprint terminal you should complete the following x Time Zone Offset This can be used if your PC and the Locati...

Страница 81: ...gure and then click on the Device Manager button and the Device Manager screen see figure will appear Expand the Ports Comm LPT from the tree view and find the USB Serial Port see example figure This...

Страница 82: ...etup Wizard an Ethernet connected Fingerprint terminal will not be auto detected 4 After you entered the correct information click on the Save button The new Location Name will appear in the Location...

Страница 83: ...l be displayed Using the Fingerprint Commands Tab From the Time Guardian Communication Settings screen this tab allows you to perform the following functions with the FPT 40 Fingerprint terminal x Pol...

Страница 84: ...play the location terminal downloaded date time hours worked sent for users X to Y time format changes restarting device and download operation done see figure Click on Clear Display to clear the disp...

Страница 85: ...template will be saved and an assignment will automatically be created x Send Maps Press the button to send user s biometric map s from the employee database in Time Guardian to the selected terminals...

Страница 86: ...n menu can be used to remotely perform functions on active terminals from the Host PC It is divided into two groups those functions distinct to MTX terminals and those for polling and downloading to t...

Страница 87: ...Schedules to the terminal See Using the Fingerprint Commands Tab on page 4 6 for more detail Note When this command is issued the fingerprint terminal display will show Download followed by Working a...

Страница 88: ...rmation screen will appear or just double click on the desired employee from the employee list see above figure and the following Employee Information screen will appear Select the desired employee fr...

Страница 89: ...pressed from the Fingerprint Commands screen see Send Maps on page 4 7 Figure 4 8 TG Employee Fingerprint Tab x Privilege Select the desired terminal access privilege from the drop down menu The choic...

Страница 90: ...on the bottom of the screen such as 1 finger print map s and Password available This field can be used to change the employee s password Note The employee must have had a password originally created...

Страница 91: ...Page 4 14 FPT 40 Fingerprint Terminal Installation Operation Guide NOTES...

Страница 92: ...adio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which...

Страница 93: ...AMX 500001 10 08 00...

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