Amanda Work.Group/Windows 3, Руководство пользователя

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Chapter 3: Using Amanda Unified Messenger 71
The default is your custom busy greeting or, if you have no custom
busy (or if custom busy is turned off), the default is the system busy
greeting (“To leave a message, press *. To try another extension, en-
ter it now. To continue holding, please stay on the line.”).
b. Click Hold.
c. (Optional) Click Set Description....
The Enter Call Description dialog box appears.
• Type the name of the caller or some other descriptive text in the
Description text box.
This description is for future reference.
d. After you end your current call, select the number for this call, then click
Connect.
• Have the caller leave a message:
a. On the Amanda Call Control for Unified Messenger window, select a
greeting for the caller from the drop-down list box beneath the Take Mes-
sage button.
The default is your current greeting or, if you have not recorded greet-
ings, the system greeting (“Please leave a message for” followed by your
Name and Extension recording).
b. Click Take Message.
c. To listen to the message being left by your caller, click Listen In.
d. When you are through listening, click Stop Listening.
N
OTE
: While the caller is leaving a message, you can still click Con-
nect, Hold, or Transfer.
• Transfer the caller to another Amanda user:
a. On the Amanda Call Control for Unified Messenger window, select a
greeting for the caller from the drop-down list box beneath the Transfer
button or use the System Transfer greeting (“Your call is being trans-
ferred to” followed by the other user’s Name and Extension recording).
b. Click To....
Either the system list or your personal transfer list appears.
c. Select a mailbox then click OK.
d. Click Transfer.
N
OTE
: The mailbox you select appears in the To... button as the default
transfer mailbox for your next call. For example, instead of
reading “To...”, the button reads “To 142” or “To James Egan.”
When you click Transfer, the call goes directly to the specified
mailbox. To reset the To... button, click it. Then you can make
a selection from the system list or your personal transfer list
once more.
The Amanda Call Control for Unified Messenger window remains on your monitor’s
screen after you have finished screening calls. Click Close if you prefer not to see the
window.
T
IP
: Click the Question Mark button on the call control window, then click on
each button or list to learn more about it.
N
OTE
: You can add a description (by clicking Set Description...) at any time.