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Installing [email protected]
Per Port Options
Configuration Option
Description
box_grt
Determines what greeting the caller hears first. This is set per Amanda telephone port by
assigning a mailbox to the port. Greeting 1 for that mailbox is the greeting that the caller
hears. By default, all ports are assigned 990, the Company Greeting mailbox.
The defaults appear in install.cfg as:
set box_grt 990 n
where 990 is a mailbox and
where n is a port number from 1 to 24.
box_idx
Sets the mailbox for the employee directory. This is set per Amanda telephone port by
assigning a mailbox to the port. The employee directory contains the names of all the
users as they appear in the Dir Name 1 and Dir Name 2 fields.
The default is 411 for every port.
For example, to use one employee directory for the ports 1 and 2, another for port 3, and
a third for port 4, set box_idx to 411 for ports 1 and 2, 511 for port 3, and 611 for port 4.
N
OTE
:
Callers use their telephone pad to spell the names of the users they want to reach. Amanda
plays the name and extension recording for every user that matches. If there is no name
and extension recording, Amanda says “mailbox” and the number of that mailbox. Digits
7 and 9 should be used for letters Q and Z respectively.
The default appears in install.cfg as:
set box_idx 411 n
where
411 is a mailbox and
where n is a port number from 1 to 24.
box_snd
Indicates what mailbox serves as the direct message mailbox. This is set per Amanda
telephone port by assigning a mailbox to the port. The direct message mailbox allows
you to leave a message for a mailbox without processing the mailbox. Amanda does not
execute the Extension field’s tokens or play a greeting. For example, an operator can use
the direct message mailbox to transfer callers directly to a user’s voice mail.
The default is 998 for all ports.
The default appears in install.cfg as:
set box_snd 998 n
where
998 is a mailbox and
where n is a port number from 1 to 24.
hangup_supervision
Allows you to use hangup supervision. This is set per Amanda telephone port.
True or False. The default is True.
Use True if your telephone switching system supports Loop Current Drop for hangup su-
pervision on the specified port. Even if it doesn’t, using True usually has no negative
effect.
Use False if you notice call transfer problems such as disconnects during three-way con-
ferences. However, if the problems persists, return to True.
The default appears in install.cfg as:
set hangup_supervision true n
where n is a port number from 1 to 24.
For reference purposes, the per port options are listed here in alphabetical order. In the Setup utility, they are listed:
pbx, box_grt, box_idx, box_snd, n_rings, and hangup_supervision.
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