Amanda Amanda@Work.Place Version 3.xx, Руководство по установке

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Appendix C: Configuration Reference 161
dtmf_gate Verifies that the caller is still on the line before transferring him to the operator. This ap-
plies only if the mailbox (usually the operator) specified in the Done Chain for the Call-
er Instructions mailbox has Do Not Disturb turned off.
True or False. The default is False.
When True, Amanda verifies that the caller is still on the line after playing the Caller In-
structions and not hearing any DTMF. Amanda asks the caller to “Say ‘yes’ at the tone”
before transferring the call. For example, on telephone switching systems that do not
have disconnect supervision, this can prevent the transfer of a call to the operator or pre-
vent the replaying of a menu when the caller has hung up.
When False, Amanda transfers the call without verifying that the caller is still on the line.
The default appears in install.cfg as:
set dtmf_gate false
dtmf_on Controls how long Amanda plays each DTMF tone.
Number in hundredths of seconds. The range is from 10 to 90. The default is 20 (.2 sec-
onds).
The default appears in install.cfg as:
set dtmf_on 20
dtmf_ring This option is required only for telephone switching systems, such as Comdial DXP and
Panasonic KXT-D, that can send DTMF tones in place of PCPM tones. See also
dtmf_action.
dtmf_xfer This option is required only for telephone switching systems, such as Comdial DXP and
Panasonic KXT-D, that can send DTMF tones in place of PCPM tones. See also
dtmf_action.
end_rec_menu When record_menu is True, this option determines whether the caller hears the post-
record menu that allows callers or users to review or re-record their messages or greet-
ings.
True or False. The default is True.
When True, the caller or user hears the menu.
When False, the caller or user does not hear the menu.
The default appears in install.cfg as:
set end_rec_menu true
exit_digit Defines one additional DTMF tone that causes Amanda to stop during recordings
(whether greetings or messages) and play the post-record menu.
The range is from 0 to 9 and also includes * and #. The default is '#'. Remember that the
# key always causes Amanda to stop recording, even when it is not the value of
exit_digit.
The default appears in install.cfg as:
set exit_digit '#'
exit_to_0 Allows a caller to leave a message and talk to the operator afterwards.
True or False. The default is True.
When True, the caller can press 0 after recording a message and is transferred to mailbox
0.
When False, Amanda records the DTMF 0 as part of the message unless 0 is defined as
an exit digit (see exit_digit).
N
OTE
: Regardless of the setting for exit_to_0, a caller can press 0 during the “Begin recording
at the tone...” prompt and go to mailbox 0 immediately. If the caller presses any other key
(1-9, #, *), Amanda stops the prompt, plays the beep, and starts recording the message.
The default appears in install.cfg as:
set exit_to_0 true
General Options (Continued)
Configuration Option Description