Amanda Amanda@Work.Group/DOS, Руководство администратора

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58 Administering Amanda@Work.Group/DOS
Recording Caller Instructions
The caller instructions menu is heard after the company greeting. Typically,
it provides options for reaching departments or listening to information.
Unless you change the configuration, mailbox 991 is the Caller Instructions
mailbox. Its security code is 991, which should be changed as soon as
possible.
You might record more than one set of caller instructions, depending on the
number of initial greetings you have.
See “Appendix A: Setup Sheets” on page 213 for greeting worksheets.
To record the caller instructions:
1. Access Amanda as mailbox 991 or whatever mailbox is the equivalent
of the Caller Instructions mailbox.
2. Press 2 to change the greeting.
3. Press 1 to select Greeting 1.
4. Press 2 to record the greeting.
For example:
“To reach the person you are calling, enter that person’s extension. For
information about our company, products, and services, press 1. For cus-
tomer support, press 2. For sales, press 3. For accounting, press 4. To
access the employee directory, enter 411. To reach an Operator, press 0
or stay on the line.”
5. Press # as soon as you finish speaking.
6. After any recording, you can:
• Review the recording by pressing 1.
• Rerecord by pressing 2.