16
05/17
IF YOU NEED SERVICE:
1.
Before contacting us to arrange service, please determine whether your product requires repair. Some questions can be addressed without
service. Please take a few minutes to review the Troubleshooting section of the Use and Care Guide or visit producthelp.amana.com.
2.
All warranty service is provided exclusively by our authorized Amana Service Providers. In the U.S. and Canada, direct all requests for warranty
service to:
Amana Customer eXperience Center
In the U.S.A., call 1-800-843-0304. In Canada, call 1-800-807-6777.
If outside the 50 United States or Canada, contact your authorized Amana dealer to determine whether another warranty applies.
AMANA
®
MAJOR APPLIANCE
LIMITED WARRANTY
ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED
TO OBTAIN WARRANTY SERVICE.
Please have the following information available when you call the
Customer eXperience Center:
■
Name, address, and telephone number
■
Model number and serial number
■
A clear, detailed description of the problem
■
Proof of purchase, including dealer or retailer name and address
ONE YEAR LIMITED WARRANTY
WHAT IS COVERED
WHAT IS NOT COVERED
For one year from the date of purchase, when
this major appliance is installed, operated, and
maintained according to instructions attached to
or furnished with the product, Amana brand of
Whirlpool Corporation or Whirlpool Canada LP
(hereafter “Amana”) will pay for factory specified
replacement parts and repair labor to correct
defects in materials or workmanship that existed
when this major appliance was purchased or, at its
sole discretion, replace the product. In the event
of product replacement, your appliance will be
warranted for the remaining term of the original
unit’s warranty period.
YOUR SOLE AND EXCLUSIVE REMEDY UNDER
THIS LIMITED WARRANTY SHALL BE PRODUCT
REPAIR AS PROVIDED HEREIN. Service must be
provided by a Amana designated service company.
This limited warranty is valid only in the United
States or Canada and applies only when the major
appliance is used in the country in which it was
purchased. This limited warranty is effective from
the date of original consumer purchase. Proof of
original purchase date is required to obtain service
under this limited warranty.
1.
Commercial, non-residential, multiple-family use, or use inconsistent with published user,
operator, or installation instructions.
2.
In-home instruction on how to use your product.
3.
Service to correct improper product maintenance or installation, installation not in
accordance with electrical or plumbing codes, or correction of household electrical or
plumbing (e.g., house wiring, fuses, or water inlet hoses).
4.
Consumable parts (e.g., light bulbs, batteries, air or water filters, preservation solutions).
5.
Defects or damage caused by the use of non-genuine Amana parts or accessories.
6.
Conversion of products from natural gas or propane gas.
7.
Damage from accident, misuse, abuse, fire, floods, acts of God, or use with products not
approved by Amana.
8.
Repairs to parts or systems to correct product damage or defects caused by unauthorized
service, alteration, or modification of the appliance.
9.
Cosmetic damage including scratches, dents, chips, and other damage to the appliance
finishes, unless such damage results from defects in materials and workmanship and is
reported to Amana within 30 days.
10.
Discoloration, rust, or oxidation of surfaces resulting from caustic or corrosive environments
including, but not limited to, high salt concentrations, high moisture or humidity, or exposure
to chemicals.
11.
Food or medicine loss due to product failure.
12.
Pickup or delivery. This product is intended for in-home repair.
13.
Travel or transportation expenses for service in remote locations where an authorized
Amana servicer is not available.
14.
Removal or reinstallation of inaccessible appliances or built-in fixtures (e.g., trim, decorative
panels, flooring, cabinetry, islands, countertops, drywall) that interfere with servicing,
removal, or replacement of the product.
15.
Service or parts for appliances with original model/serial numbers removed, altered, or not
easily determined.
The cost of repair or replacement under these excluded circumstances shall be borne by
the customer.
DISCLAIMER OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A
PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow
limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives you specific
legal rights, and you also may have other rights that vary from state to state or province to province.
DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY
Amana makes no representations about the quality, durability, or need for service or repair of this major appliance other than the representations
contained in this warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this major appliance,
you should ask Amana or your retailer about buying an extended warranty.
LIMITATION OF REMEDIES: EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. AMANA
SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of
incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and you
also may have other rights that vary from state to state or province to province.
