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KH98 User Manual

xiii

ALTUSEN Information

Technical Support

Getting Help

For additional help, advice, and information, ALTUSEN provides several
support options. If you need to contact ALTUSEN technical support with a
problem, please have the following information ready beforehand:

Product model number, serial number, and date of purchase.

Your computer configuration, including operating system, revision level,
expansion cards, and software.

Any error messages displayed at the time the error occurred.

The sequence of operations that led up to the error.

Any other information you feel may be of help

North America Technical
Phone Support

Registered ALTUSEN product owners are entitled to
telephone technical support. Call the ALTUSEN
Technical Support Center: 949-453-8885.

International Technical
Phone Support

Contact your local dealer.
Call the ALTUSEN Technical Support Center:(886-2)
8692-6959.

Email Support

Email your questions and concerns to:
[email protected]

Online Support
Troubleshooting
Documentation
Software Updates

Online troubleshooting that describes the most
commonly encountered problems and offers
possible solutions to them; online documentation
(including electronically available manuals); and the
latest drivers and firmware for your product are
available at the ALTUSEN website:

http://

www.altusen.com

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Содержание KH98

Страница 1: ...High Density KVM Switch KH98 User Manual www altusen com...

Страница 2: ...s are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency en...

Страница 3: ...rograms prove defective following their purchase the buyer and not the manufacturer its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or conseq...

Страница 4: ...d or aerosol cleaners Use a damp cloth for cleaning The device should be operated from the type of power source indicated on the marking label If you are not sure of the type of power available consul...

Страница 5: ...k of fire or electrical shock Do not attempt to service the device yourself Refer all servicing to qualified service personnel If the following conditions occur unplug the device from the wall outlet...

Страница 6: ...k is level and stable before extending a device from the rack Use caution when pressing the device rail release latches and sliding a device into or out of a rack the slide rails can pinch your finger...

Страница 7: ...the installation and operation procedures carefully to prevent any damage to the switch or to any other devices on the KH98 installation Features may have been added to the KH98 since this manual was...

Страница 8: ...rmation xiv Chapter 1 Introduction Overview 1 Features 2 System Requirements 3 Console 3 Computer 3 Cables 3 Operating Systems 4 Components 5 Front View 5 6 Rear View 7 Chapter 2 Hardware Setup Instal...

Страница 9: ...Selecting the Active Port 36 Port Key In Examples 36 Auto Scanning 37 Setting the Scan Interval 37 Invoking Auto Scan 38 Skip Mode 39 Hotkey Beeper Control 40 Hotkey Summary Table 40 Chapter 5 The Fir...

Страница 10: ...KH98 User Manual x Troubleshooting 55 Rack Mounting 56 Limited Warranty 57...

Страница 11: ...and back panel components are described Chapter 2 Hardware Setup provides step by step instructions for setting up your installation and explains some basic operation procedures Chapter 3 OSD Operati...

Страница 12: ...need to be chorded they appear together in the same bracket with a plus sign between them Ctrl Alt 1 Numbered lists represent procedures with sequential steps Bullet lists provide information but do n...

Страница 13: ...information you feel may be of help North America Technical Phone Support Registered ALTUSEN product owners are entitled to telephone technical support Call the ALTUSEN Technical Support Center 949 4...

Страница 14: ...ithout limits visit ALTUSEN on the web or contact an ALTUSEN Authorized Reseller In the United States of America call 866 ALTUSEN 258 8736 In Canada and South America call 949 453 8885 In all other lo...

Страница 15: ...onsole See Installation page 9 for additional information Setup is fast and easy plugging cables into their appropriate ports is all that is entailed There is no software to configure so there is no n...

Страница 16: ...een Display OSD Auto Scan hands free monitoring of user selected computers Hot pluggable add or remove computers without powering off the switch PS 2 mouse emulation for system bootup Console s PS 2 m...

Страница 17: ...ext section A Cat 5 cable for IPMI Monitoring only for IPMI enabled servers Cables Use of substandard cables may damage the connected devices or degrade overall performance For optimum signal integrit...

Страница 18: ...DOS 6 2 and higher Microsoft Windows 95 98 98SE ME NT 2000 XP and Server 2003 Red Hat Linux 6 0 7 1 7 2 7 3 8 0 9 0 and higher Mandrake 9 0 and higher SUSE Linux 8 2 and higher Novell NetWare 5 0 6 0...

Страница 19: ...rresponding port is the one that has the KVM focus The LED is steady under normal conditions but flashes when its port is accessed under Auto Scan Mode see F7 SCAN page 31 2 Port Selection Switches Pr...

Страница 20: ...8 unit is connected to the IPMI Management LAN at 10 Mbps 5 Link LED The LINK LED blinks ORANGE to indicate IPMI Management LAN packets are being sent and or received 6 Power LED Lights steadily to in...

Страница 21: ...puters plug in here 5 Firmware Upgrade Section Firmware Upgrade Switch During normal operation this switch should be in the NORMAL position Firmware Upgrade Port The Firmware Upgrade Cable that transf...

Страница 22: ...KH98 User Manual 8 This Page Intentionally Left Blank...

Страница 23: ...mputer you are installing 3 Plug the Cat 5 cable that connects the KH98 to the IPMI Management LAN This step is optional see note below Note This step is only applicable to installations requiring IPM...

Страница 24: ...oblems with OSD port switching We strongly recommend that all cascaded units be the same model as the First Stage unit 2 If you are adding this switch into an already existing KH98 configuration be su...

Страница 25: ...revious steps for any other Second Stage units you wish to connect 7 Power on the Second Stage unit s then power on the First Stage unit 8 Turn on the power to all the computers Note The Power On sequ...

Страница 26: ...uding all preexisting devices on the Second Stage installation 3 Use a KVM cable set described in the Cables section page 3 to connect any available CPU Port on the Second Stage unit to the Console Po...

Страница 27: ...units must be powered on next After all the Second Stage units are on the First Stage unit must be powered on Only after all the KH98s have been powered on following this sequence can the computers b...

Страница 28: ...t on the First Stage unit by pressing the Reset switch In Hot Plugging Console Ports The unit supports hot plugging of the keyboard monitor and mouse When hot plugging the mouse from the KH98 s consol...

Страница 29: ...er cords of any computers that have the Keyboard Power On function that are connected to the shut down switches Otherwise the switches will still receive power from the computers 2 If the unit is oper...

Страница 30: ...computer attached to a First Stage unit has a one digit Port ID from 1 8 that corresponds to the CPU Port number that the computer is connected to A computer attached to a Second Stage unit has a two...

Страница 31: ...t Selection buttons 7 and 8 on the First Stage unit initiates the Auto Scan feature see F7 SCAN page 31 in which all the ports currently selected for Quick View scanning see SET QUICK VIEW PORTS page...

Страница 32: ...KH98 User Manual 18 This Page Intentionally Left Blank...

Страница 33: ...Main Screen To bring up the OSD Main Screen tap the Scroll Lock key twice The login dialog box appears Key in a valid username and password then press Enter Note 1 Scroll Lock is the default OSD hotk...

Страница 34: ...t view with the highlight bar at the same position it was in the last time it was closed 3 Only the ports that have been set accessible by the Administrator for the currently logged in User are visibl...

Страница 35: ...r on the Main Screen the screen will scroll To bring the KVM focus to a port Double Click it or move the Highlight Bar to it then press Enter To activate a port Double Click it or move the Highlight B...

Страница 36: ...return to the previous menu level A complete description of the KH98 s OSD operations is included in the sections that follow F1 GOTO Clicking the F1 field or pressing F1 activates the GOTO function...

Страница 37: ...IST 1 Move the Highlight Bar to the choice you want then press Enter An icon appears before the choice to indicate that it is the currently selected one 2 After you make your choice and press Enter yo...

Страница 38: ...lowing table Continues on next page Setting Function OSD HOTKEY Selects which Hotkey activates the OSD function Scroll Lock Scroll Lock or Ctrl Ctrl Since the Ctrl key combination may conflict with pr...

Страница 39: ...1 Choices are ALL All the Ports which have been set Accessible see SET ACCESSIBLE PORTS p 26 POWERED ON Only those Ports which have been set Accessible and are Powered On QUICK VIEW Only those Ports w...

Страница 40: ...on is used to set Usernames and Passwords for the Administrator and Users 1 One Administrator and four User passwords can be set 2 After you select the Administrator field or one of the User fields a...

Страница 41: ...Name in all capitals no matter how they were keyed in 3 When you have finished editing press Enter to have the change take effect To abort the change press Esc RESTORE DEFAULT VALUES This function is...

Страница 42: ...been selected here will display on the List If one of the Quick View options is chosen for Auto Scanning see SCAN SKIP MODE p 23 only a Port that has been selected here will be Auto Scanned The defau...

Страница 43: ...this option to enter the Username and Password required to access the IPMI enabled server remotely This is necessary in order to obtain the status information of the server and to request a command su...

Страница 44: ...x xxx For example 192 168 0 23 KVM MAC Displays the MAC address of your KH98 KVM SUBNET MASK Allows you to set the Subnet Mask for the IP address 1 Select KVM SUBNET MASK then press Enter 2 Type the S...

Страница 45: ...KH98 installation 1 Select the port corresponding to the IPMI enabled server from the list in the OSD main screen 2 Select F5 to connect to that server If you have problems connecting please refer to...

Страница 46: ...exceeded power fault etc BMC IP address time when it was triggered sensor type etc To receive PET alerts the SET KVM IP MAC section under F4 ADMIN should be previously configured by an Administrator...

Страница 47: ...and exit Auto Scan Mode If the scanning stops on an empty port or one where the computer is attached but is powered Off the monitor screen will be blank and the mouse and keyboard will have no effect...

Страница 48: ...regain access to the OSD whereas with Esc all you have to do to reenter the OSD is tap the OSD Hotkey Note 1 When you reenter the OSD after logging out the screen stays blank except for the OSD Main...

Страница 49: ...e the Num Lock key Num Lock Or Num Lock Note The minus key must be released within one half second otherwise Hotkey invocation is cancelled and will have no effect When Hotkey Mode is active The Caps...

Страница 50: ...mber 3 Press Enter After you press Enter the KVM focus switches to the designated computer and you automatically exit Hotkey Mode Port Key In Examples To access a computer attached to Port 3 on a Sing...

Страница 51: ...port is set with the Scan Duration setting of the OSD F3 SET function see p 24 You can change the scan interval before activating Hotkey Auto Scanning if you wish with the following Hotkey combinatio...

Страница 52: ...you want to keep the focus on a particular computer is more convenient than Exiting Auto Scan Mode because when you Resume scanning you start from where you left off If on the other hand you Exited an...

Страница 53: ...follows Once you are in Skip Mode you can keep on skipping by pressing the Arrow keys You don t have to use the NumLock combination again While Skip Mode is in effect ordinary keyboard and mouse funct...

Страница 54: ...corresponds to that Port ID T n Enter Sets the Auto Scan interval to n seconds where n is a number from 1 255 A Invokes Auto Scan Mode When Auto Scan Mode is in effect P or Left Click pauses Auto Scan...

Страница 55: ...less as possible The Utility comes as part of a Firmware Upgrade Package that is specific for each device As new firmware revisions become available new firmware upgrade packages are posted on our web...

Страница 56: ...most recent and download it to your computer 3 Use the Firmware Upgrade Cable provided with this unit to connect a COM port on your computer to the Firmware Upgrade Port of your device 4 Shut down al...

Страница 57: ...e your firmware 1 Run the downloaded Firmware Upgrade Package file either by double clicking the file icon or by opening a command line and keying in the full path to it The Firmware Upgrade Utility W...

Страница 58: ...pgrade Utility main screen appears The Utility inspects your installation All the devices capable of being upgraded by the package are listed in the Device List panel 4 As you select a device in the l...

Страница 59: ...t enable Check Firmware Version the Utility installs the upgrade files without checking whether they are a higher level or not As the Upgrade proceeds status messages appear in the Status Messages pan...

Страница 60: ...KH98 User Manual 44 Upgrade Succeeded After the upgrade has completed a screen appears to inform you that the procedure was successful Click Finish to close the Firmware Upgrade Utility...

Страница 61: ...de failed to complete successfully a dialog box appears asking if you want to retry Click Yes to retry If you Click No the Upgrade Failed screen appears Click Cancel to close the Firmware Upgrade Util...

Страница 62: ...Upgrade Recovery Switch see p 7 to the Recover position 3 Use the Firmware Upgrade Cable provided with this unit to connect a COM port on your computer with the Firmware Upgrade Port on the switch 4 P...

Страница 63: ...Units Computers Units Computers Units Computers Units Computers 1 8 20 141 39 274 58 407 2 15 21 148 40 281 59 414 3 22 22 155 41 288 60 421 4 29 23 162 42 295 61 428 5 36 24 169 43 302 62 435 6 43 2...

Страница 64: ...Port ID Display Position Upper Left Corner Port ID Display Duration 3 Seconds Port ID Display Mode The Port Number plus the Port Name Scan Duration 5 Seconds Scan Skip Mode All Screen Blanker 0 Disab...

Страница 65: ...15 F Firmware Upgrade 1 x RJ 11 jack LAN 1 x RJ 45 Power Socket 3 pin AC power jack Switches Power 1 x Rocker switch Firmware Upgrade 1 x Slide switch LEDs On Line 8 Green Selected 8 Orange Power 1 Bl...

Страница 66: ...fault Password at the center front of the switch s main board 3 Power on the switch When you power the switch on the following message appears USERNAME AND PASSWORD INFORMATION HAS BEEN CLEARED PLEASE...

Страница 67: ...ssing Buttons 1 and 2 on the First Stage unit for 3 seconds 2 Unplug the keyboard connector from the Console Keyboard Port then plug it back in Improper KH98 reset Turn off all KH98 units and wait 5 s...

Страница 68: ...rack mount the unit do the following 1 Separate the front and rear modules by removing the four module attaching screws 2 Screw the rack mounting brackets into the front and rear modules Phillips hex...

Страница 69: ...Appendix 53 3 Screw the mounting brackets to the rack...

Страница 70: ...ct vendor makes no warranty or representation expressed implied or statutory with respect to the contents or use of this documentation and specially disclaims its quality performance merchantability o...

Страница 71: ...s 25 F Factory Default Settings 48 FCC Information ii Firmware upgrade 39 cable 40 port 40 recovery 46 Firmware upgrade mode invoking 40 Firmware Upgrade Section 7 G GOTO 20 H Hardware setup 9 Hot plu...

Страница 72: ...Port Key In Examples 34 Port Names 25 Port selection 17 Powering Off and Restarting 15 Powering off and restarting 15 Q Quick View Ports 26 R Restore Default Values 25 S Safety Instructions General i...

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