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MAX1000 IP PBX

Quick Installation Guide

MAX1000 IP PBX

Quick Installation Guide

The MAX1000 IP PBX is an all-in-one communication system embedded 

with the following Digital Signal Processor (DSP) processing power:

• 

30 VoIP CODEC channels (G.711/G.723.1/G.729AB) for IP phone,

IP Tie-trunk, and SIP trunk service

• 

Dedicated voice processing (VM/AA) and voice recording resource for 

every trunk, extension, VoIP channel.

• 

2 extension-based conference bridges (6 parties per conference) 

• 

2 MeetMe conference bridges (total 12 members maximum) 

• 

2 silent monitor/barge-in/coach channels for workgroup supervisor

• 

Music on hold (input source can be either a file or audio-in port)

• 

Paging (IP paging, audio-out port, trunk/station port paging)

The MAX1000 has two Access Board slots. 

Available Access Board options are:

• 

ALTI-M0404-T1E1 (4 analog trunks, 4 analog exts. and 1 T1/E1)**

• 

ALTI-M0408 (4 analog trunks and 8 analog extensions)**

• 

ALTI-M0804 (8 analog trunks and 4 analog extensions)**

• 

ALTI-M0012 (12 analog extensions)

** The first four analog trunk ports will be connected to the first four 

analog extension ports when the switching software is shut down for 

maintenance or because of power loss.

Notes:

• 

MAX1000 only supports one T1/E1 port per system. 

Introduction

Preparing for Installation

The following equipment and accessories are required for the system 

installation:

1. 

AC surge protector

2. 

Uninterrupted Power Supply (recommended)

3. 

Earth grounding source and #16 AWG grounding wire

4. 

Monitor

5. 

RJ-45 LAN cable

6. 

50-pin Telco cable (Male-to-Male) for terminating analog trunks 

and extensions 

7. 

DSU or DSU/CSU for T1 termination

8. 

RJ-45 T1/E1 cable

The MAX1000 is a 19” rack mountable 2U chassis. It also can be placed 

on top of a flat surface or be mounted on a wall with a special bracket 

unit.

Option A: For placing the MAX1000 on a flat surface, please install the 

four rubber pads to the bottom of the chassis to avoid sliding.

Option B: For mounting the MAX1000 on a 19” rack, please first install 

the two rack-mount ears to the side of the chassis to secure the system 

on the rack.

System Mounting Options

Warning: Do not use only rack-mount ears to support the MAX1000 

when mounting on a rack. It may cause damage to the chassis. A rack 

mount shelf is required! 

The following two types of shelves are recommended:

Note: The shelving and racking examples above are for reference only. For 

more detailed information, please visit

http://www.racksolutions.com

4555 Cushing Parkway, Fremont, CA 94538

Phone: 510-252-9712  www.altigen.com

Copyright © AltiGen Communications, Inc. All rights reserved.

1. Rack Mount Shelf

2. Sliding Rack Mount Shelf

Rev. A5

1

2

Option C: For mounting the MAX1000 on a wall, please use wall mount 

bracket from AltiGen, part number ALTI-MAXWMB.

Default password for Windows Administrator is “22222”

Default password for AltiWare Admin is “22222”

Default Password

Warning:

Before adding or removing an access board, shut 

down system and turn off power. The power switch 

is located at the back of the chassis.

Install ONLY AltiGen-certified anti-virus and other software programs. 

The following programs are AltiGen-certified:

AVG Antivirus by Grisoft – 

http://www.grisoft.com

LogMeIn remote access – 

http://secure.logmein.com

AltiGen-Certified Anti-virus and Remote Access

Warning: 

DO NOT install Norton Antivirus Personal Version or Corporate 

Edition in MAX1000. They are NOT compatible with the XP 

Embedded OS.

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