Altec ATP-23 Скачать руководство пользователя страница 26 | Manualshive

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5. Troubleshooting

The following guide lists the most common problems that may be encountered when
operating this bar code printer. If the printer still does not function after all suggested solutions
have been invoked, please contact us.

5.1 LED Status

This section lists the common problems that according to the LED status and other problems you may
encounter when operating the printer. Also, it provides solutions.

Note:
Printer status can be easily shown on the Diagnostic Tool. For more information about the
Diagnostic Tool, please refer to the instruction in the software CD disk.

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Содержание ATP-23

Страница 1: ...ATP 23 THERMAL TRANSFER DIRECT THERMAL LABEL PRINTER USER S MANUAL...

Страница 2: ...ng Ethernet by Diagnostic Utility Option 15 3 4 1 Using USB interface to setup Ethernet interface 15 3 4 2 Using Ethernet interface to setup Ethernet interface 15 4 LED and Button Functions 18 4 1 LED...

Страница 3: ...ability You will enjoy trouble free high throughput for printing labels with this printer 1 2 Compliances CE Class B EN55022 1998 A1 2000 A2 2003 EN55024 1998 A1 2001 A2 2003 IEC 61000 4 Series EN6100...

Страница 4: ...Please retain the packaging materials in case you need to reship the printer Unpacking the printer the following items are included in the carton One printer unit One Windows labeling software Window...

Страница 5: ...5 2 2 Printer Overview 2 2 1 Front View 1 LCD display Factory option 2 LED indicator 3 Feed button 4 Paper exit chute 5 Media view window 6 Top cover open lever...

Страница 6: ...bbon rewind hub 3 Ribbon rewind gear 4 Print head 5 Ribbon supply hub 6 Gap sensor receiver 7 Media holders 8 Media guide 9 Top cover support 10 Black mark sensor 11 Platen roller 12 Gap sensor transm...

Страница 7: ...face availability Recommended MicroSD card specification SD card spec SD card capacity Approved SD card manufacturer V1 0 V1 1 MicroSD 128 MB Transcend Panasonic V1 0 V1 1 MicroSD 256 MB Transcend Pan...

Страница 8: ...the rear of the printer and then plug the power cord into a properly grounded power outlet Note Please switch OFF printer power switch prior to plug in the power cord to printer power jack 3 2 Loadin...

Страница 9: ...media sensor and place the label leading edge onto the platen roller 4 Move the media guides to fit the label width by turning the media guide adjuster knob 5 Hold the top cover and press the top cove...

Страница 10: ...ate the gap black mark sensor when changing media 3 2 2 Loading Media in Peel off Mode Option 1 Refer to section 3 2 1 to load the media 2 Open the top cover and peel off panel after calibrated the se...

Страница 11: ...rk sensor when changing media 3 2 3 Loading Media in Cutter Mode Option 1 Refer to section 3 2 1 to load the media 2 Lead the media through the cutter paper opening 3 Close the top cover gently 4 Use...

Страница 12: ...Loading the Thick Media Thickness is 0 19 mm 1 Open the printer top cover by pulling the tabs located on each side towards the front of the printer and then lift the top cover to the maximum open angl...

Страница 13: ...e printer and lifting the top cover to the maximum open angle 2 Insert the ribbon right side onto the supply hub Align the notches on the left side and mount onto the spokes 3 Open the ribbon access c...

Страница 14: ...head 6 Stick the ribbon onto the ribbon rewind paper core 7 Turn the ribbon rewind gear until the ribbon plastic leader is thoroughly wound and the black section of the ribbon covers the print head C...

Страница 15: ...r firmware V6 00 and later versions 4 The Diagnostic Utility default interface setting is USB interface If USB interface is connected with printer no other settings need to be changed in the interface...

Страница 16: ...t IP address will be shown in the right side IP address Printer Name field 7 Click Change IP Address to configure the IP address obtained by DHCP or static The default IP address is obtained by DHCP T...

Страница 17: ...p and go back to Diagnostic Tool main screen Factory Default button This function will reset the IP subnet mask gateway parameters obtained by DHCP and reset the printer name Web setup button Except t...

Страница 18: ...cutter error Red Flash This illuminates a printing error such as head open paper empty paper jam or memory error etc 4 2 Regular Button Function 1 Feed labels When the printer is ready press the butto...

Страница 19: ...ower switch 3 Release the button when LED becomes red and blinking Any red will do during the 5 blinks It will calibrate the gap black mark sensor sensitivity The LED color will be changed as followin...

Страница 20: ...e power switch 2 Hold on the button then turn on the power switch 3 Release the button when LED becomes amber and blinking Any amber will do during the 5 blinks The LED color will be changed as follow...

Страница 21: ...er will print the printer configuration after gap black mark sensor calibration Self test printout can be used to check if there is any dot damage on the heater element printer configurations and avai...

Страница 22: ...22...

Страница 23: ...inter Initialization Printer initialization is used to clear DRAM and restore printer settings to defaults Printer initialization is activated by the following procedures 1 Turn off the power switch 2...

Страница 24: ...old on the button then turn on the power switch 3 Release the button when LED turns green amber after 5 green blinks Any green amber will do during the 5 blinks The LED color will be changed as follow...

Страница 25: ...hout running the program by the power on utility Please follow the procedures below to skip an AUTO BAS program Turn off printer power Press the FEED button and then turn on power 3 Release the FEED b...

Страница 26: ...solutions have been invoked please contact us 5 1 LED Status This section lists the common problems that according to the LED status and other problems you may encounter when operating the printer Al...

Страница 27: ...27 5 2 Print Problem...

Страница 28: ...inter 1 Please use one of following material to clean the printer Cotton swab Head cleaner pen Lint free cloth Vacuum Blower brush 100 ethanol 2 The cleaning process is described as following Note Do...

Страница 29: ...d extend printer life The maximum printing ratio per dot line is 15 for this printer To print the full web black line the maximum black line height is limited to 40 dots which is 5mm for 203 DPI resol...

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