9 | Service and Maintenance
BYK-Gardner GmbH
68
spectro2guide Family
295 024 855 E 2010
9.5 Calibration and Repair Service
Our Service Offer
BYK-Gardner´s global network of own ISO/IEC 17025 accredited service
points is equipped with the full line of reference measuring standards and
tools needed to ensure highest quality service on a global basis:
• Preventive Maintenance for a longer life
• Certification Services for Standards and Physical Testing Tools
• Repair Service
• On-site Service
69] for the list of ISO/IEC 17025 accredited service
points.
Read the information about the BYK-Gardner global service on our web-
site:
•
https://www.byk-instruments.com/technical-services
Preventive Maintenance
To increase the reliability and life time of your instrument, regular inspec-
tions and optimizations are recommended. With our Preventive Mainte-
nance solution your instrument will always be in the best shape. We clean
the optics, check all functions, test and, if required, adjust the measured
values by using reference standards.
Preventive maintenance is recommended every 12 - 24 months depending
on usage and should only be performed by BYK-Gardner technical service
centers. The complete list of certified service centers can be found on:
•
https://www.byk-instruments.com/global-service-centers
9.6 Contact Addresses
BYK-Gardner GmbH
Lausitzer Straße 8
82538 Geretsried
Germany
Tel.:
0-800-gardner
(0-800-4273637)
+49-8171-3493-0
Fax:
+49-8171-3493-140
BYK-Gardner USA
9104 Guilford Road
Columbia, MD 21046
USA
Phone:
800-343-7721
301-483-6500
Fax:
800-394-8215
301-483-6555