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BYK-Gardner GmbH

Troubleshooting | 7

295 024 855 E 2106

spectro2guide Pro

7.3 Measurement Problems

Message

Solution

Calibration
invalid.
Please perform
calibration.

Perform calibration the external white
calibration standard.

Measurement
failed!
Please repeat.

Ambient light.

Appears if an error occurs during mea-
surement.

Make sure to completely cover mea-
surement aperture.

Make sure to hold the instrument sta-
ble during measurement.

Repeat measurement.

Instrument
temperature
too high!

Instrument temperature is > 45°C.

Allow the instrument to cool down.

Instrument
temperature
too low!

Instrument temperature is < 5°C.

Allow the instrument to warm up.

Memory full!
Please delete
stored measurements.

Delete stored measurements.

Light protection ring is broken or fell
off.

Contact service.

Sample to bright!
Please switch off
M-indices …

Disable the jetness indices – see “

” - and re-

peat.

Device moved during measurement.

Appears if instrument is moved during
measurement. Repeat measurement on
a different spot without moving the in-
strument.

If message appears without move-
ments, deactivate the option

Use gloss

for movement detection

, see “

Set-

ting Measurement Parameter [

}

27]

”.

This may be necessary for example
when measuring very thin foils.

Gloss and temperature out of range.

Allow instrument to cool down and re-
peat.

Temperature out of range.

Allow instrument to cool down and re-
peat.

Gloss out of range.

Repeat measurement on a different
spot.

Содержание 345 000 016

Страница 1: ...Measure what you see spectro2guide Pro spectro2guide spectro2go Type 345 000 016 Operating Manual...

Страница 3: ...3 1 Frontside 16 2 3 2 Rearside 17 2 3 3 Docking Station 18 2 3 4 Instrument in Docking Station 18 2 3 5 Test and Calibration Standards 19 2 3 6 Exclusive Parts for Pro Variant 20 2 3 6 1 Standards 20...

Страница 4: ...Color Indices 55 6 1 5 Geometry 56 6 1 6 Statistics 58 6 2 Wireless Connection 60 6 2 1 Connect Automatically 60 6 2 2 Connect Manually 61 6 2 3 Network Information 63 6 2 4 Disconnect Network 63 6 3...

Страница 5: ...al 88 8 4 WLAN RF Specifications 88 8 5 WLAN Antenna 88 9 Service and Maintenance 89 9 1 General Information 89 9 2 Storing the Instrument 89 9 3 Cleaning the Instrument 89 9 4 Cleaning the Standard T...

Страница 6: ...lieve in total customer satisfaction Therefore in addition to our products we offer VALUE ADDED ser vices Technical Sales Force Technical Application Support Application and Technical Seminars Repair...

Страница 7: ...hazard due to discomfort and fatigue possible Discomfort and fatigue during usage of the instrument could lead to ergonomic hazards For example a drop down of the instrument is conceivable Always use...

Страница 8: ...the purpose of the instrument and leads to termination of liability claims See also Intended Use 11 1 4 Copyright Specific properties and structural characteristics of the instrument are intellectual...

Страница 9: ...s These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio...

Страница 10: ...3 IC Declaration Canada This equipment contains a radio module with IC ID 4523A SN8000 This Class A digital apparatus complies with Canadian ICES 003 This device complies with Industry Canada s licen...

Страница 11: ...n the display allowing exact positioning By placing the base plate of the unit onto a surface and pressing either the Oper ate button on the rear side of the instrument or triggering the measurement o...

Страница 12: ...otometers For every purpose the best instrument is avail able spectro guide spectro2 go spectro2 guide spectro2 guide Pro Digital Standards No Yes Yes Yes Color Measurement Yes Yes Yes Yes Gloss Measu...

Страница 13: ...rs type A C G I 3 USB online cable type C A for di rect data transfer 7 External black high gloss and green standard for testing 4 Hand strap and 8 External white standard for cali bration For more de...

Страница 14: ...B A to connect docking station with PC 2 Instrument with protective cap 7 Docking station 3 Power supply 8 External black high gloss and green standard for testing 4 USB online cable type C A for di...

Страница 15: ...ep black standard for jetness testing and grey standard for jetness calibration 2 Instrument with protective cap 7 External black high gloss and green color standard for testing 3 Docking station 8 Ex...

Страница 16: ...he default value it can be changed in the software smart chart Blinks red in case of a measurement error NOTICE The indication of fluorescence is not available for the spectro2go Charge Pulsates in re...

Страница 17: ...strument Data transfer Connect to PC in order to transfer data between instru ment and software smart chart 3 Contact plates Used for charging and data connection with docking station Always keep the...

Страница 18: ...ument and computer 2 White test standard Used to perform auto diagnosis of instrument 3 Docking station LEDs from left to right Power Indicates that docking station is power supplied Battery Indicates...

Страница 19: ...ption 2 295 024 855 E 2106 spectro2guide Pro 19 2 3 5 Test and Calibration Standards 1 2 3 1 Black high gloss test standard 3 White calibration standard 2 Green test standard Consult Instrument Calibr...

Страница 20: ...ack color standard for jet ness checking 2 Gray standard for jetness calibra tion See Instrument Calibration 64 Pro Variant 71 for details on us age 2 3 6 2 Flashlight Jetness measurement requires ver...

Страница 21: ...ition it to avoid the gloss from coming into our eye A high gloss sample with the same pigmentation is visually judged darker by the eye when compared to a matte or structured sample 2 4 2 Geometry d...

Страница 22: ...olor Download the ZIP file from https www byk instruments com spectro2guide Save it on your hard drive into a new folder Extract the complete archive In the extracted folder right mouse click on the f...

Страница 23: ...miliar with the main menu for a quick navigation Consult Using the Main Menu 26 for more information Press the displayed icons on the touch screen with your finger or the stylus in order to navigate t...

Страница 24: ...e instrument when it is not in use It charges the instrument and automatically performs auto diagnosis after positioning This ensures that the instrument is always ready for operation Default interval...

Страница 25: ...charge is 50 Pulsates green as long as the battery charge is 90 Lights up in green when the battery charge is 90 Keep the instrument in the docking station as long as the instrument is not in use 3 3...

Страница 26: ...m quick evaluations with out saving Details see Perform Quick Check 37 4 Browse View and delete measurement data Details see Browse Mea surements 46 5 Configuration Change measurement parameter or ins...

Страница 27: ...dices Select color indices Default is none Details see Color Indices 55 Statistics No of readings to be taken per stan dard or per sample Statistics are evalu ated if n 1 Details see Statistics 58 Glo...

Страница 28: ...Jetness Measurement 41 and Grayness Measurement 44 Setting Measurement Parameter To set measurement parameter Click on the parameter you want to set A respective list with selectable parameters appea...

Страница 29: ...heck 37 Perform quick evaluations without automatically saving the data 3 Absolute measurement 38 Take absolute measurements without com pare Results are saved automatically 4 Special measurements Opa...

Страница 30: ...nu icon in the lower left corner of the display Click for example on the icon Difference create a new standard and open the context menu The context menu starts with less entries and grows up during m...

Страница 31: ...rd or measure new standards Click on icon Difference 4 1 1 Loading existing Standard In case standards are already stored in the instrument the list with existing stan dards appears Select a standard...

Страница 32: ...n sample Click on Measure or press the Operate button Sample is measured and automatically saved Scroll down to see data table and statistics NOTICE There are various options to configure the display...

Страница 33: ...ction to filter for standards This is helpful in case of many standards being stored in the instrument Click on the filter icon in the lower left The screen to enter the filter criteria is dis played...

Страница 34: ...you can measure any sample the system will automatically present the standard s in the instrument which are closest to the current sample Click on icon Difference The list with existing standards is d...

Страница 35: ...ndards close If more than one matching standard is found in in strument a list for selection is displayed No good match No matching standard was found in the instrument 4 1 3 Measure new Standard Usin...

Страница 36: ...desired name and click on the checkmark in the upper right corner The instrument is ready to measure the standard Place instrument on standard Click on Measure or press the Operate button Standard is...

Страница 37: ...k The instrument is ready to measure the standard for the quick check Place instrument on standard Click on Measure or press button Operate to measure the standard Continue with Next and place instrum...

Страница 38: ...295 024 855 E 2106 4 3 Absolute Measurement Using this function you can take measurements without comparing to a standard Click on icon Absolute Place instrument on sample Click on Measure or press t...

Страница 39: ...byko charts https www byk instruments com c p 5916 To display the measurement icon in the main menu Opacity has to be selected as a color index see Color Indices 55 Click on icon Opacity The measureme...

Страница 40: ...ro2guide and the spectro2guide Pro can detect fluorescent light ex cited in UV and visible range With this function you can predict the color stability A monochromatic illumination is used to excite f...

Страница 41: ...6 Status LED Blue Fluorescence has been detected Emitted energy 1 of excited energy This must apply to at least 1 of the 12 monochromatic LEDs Status LED Pink Fluorescence excides predefined limit The...

Страница 42: ...rameter Jetness indices For blackness jetness measurement following indices are relevant My Blackness determines the lightness of black without colored undertone Mc Jetness determines the color depend...

Страница 43: ...black only If measuring other colors an error message will appear To measure all other colors deactivate the jetness indices This changes the instru ment back to the default measuring mode Notice An L...

Страница 44: ...ion Measurement Parameters Jetness indices For grayness measurement following indices are relevant Gy Indicates the gray value of a sample Gc Indicates the hue dependent gray value of a sample dG Indi...

Страница 45: ...urement 41 4 8 Organizer Measurement Standardization of Measurement Procedure It is possible to predefine the measurement sequence in the software smart process with the so called organizer The organi...

Страница 46: ...with all types of measurements is displayed You can browse through the list in order to view or delete the data Notice You can also use the software smart chart in order to delete stored measure ment...

Страница 47: ...BYK Gardner GmbH Browse Measurements 5 295 024 855 E 2106 spectro2guide Pro 47 Open the desired object to view the measurement data Scroll down to view values and statistics...

Страница 48: ...5 Browse Measurements BYK Gardner GmbH 48 spectro2guide Pro 295 024 855 E 2106 You can browse through the different samples measured...

Страница 49: ...elete Standard You can delete standards with all stored test series Select Standard and select the standard s to be deleted in the list Click on the Trashcan icon A confirmation dialog is displayed Co...

Страница 50: ...Test series To delete only single test series select Difference click on the standard and select the test series to be deleted in the list Click on the Trashcan icon A confirmation dialog is displayed...

Страница 51: ...ere WiFi Configure the integrated WiFi adapter here see Wireless Connection 60 Display time Defines the interval for automatic shut down of instrument if not used Language Select instrument language h...

Страница 52: ...a rameter 27 Below the most important parameter are described 6 1 1 Color System Go to Measurement parameter Color system and select the color system s you want to use for measurements These color sys...

Страница 53: ...ation 6 295 024 855 E 2106 spectro2guide Pro 53 6 1 2 Color Equation Go to Measurement parameter Color equation and select the color equation you want to use for measurements The color equation is vis...

Страница 54: ...on and scroll down to Mea surement screen Select the data to be displayed in the measurement results Following data can be selected STD Standard SMP Sample Difference Delta between Standard and Sample...

Страница 55: ...r Indices Go to Measurement parameter Color indices and select the color indices you want to use for measurements You can decide to display absolute and or differ ence values These color indices are v...

Страница 56: ...trument see Geometry d 8 21 you can con figure the measurement condition Specular included Spin or Specular excluded Spex Go to Measurement parameter Geometry and select the mode to be used during mea...

Страница 57: ...295 024 855 E 2106 spectro2guide Pro 57 If you select the option Spin Spex in Measurement parameter the context menu offers a control to toggle between the two modes Click left on the control to sele...

Страница 58: ...d and on sample and statistic data to be displayed The number of measurements required is visible in the measurements results in the upper right of the screen e g 2 2 means 2 measurements are required...

Страница 59: ...5 024 855 E 2106 spectro2guide Pro 59 The option Statistic fixed means The exact no of measurements is to be made If this options is inactive the minimum no is required but additional measure ments ca...

Страница 60: ...e USB connection 6 2 1 Connect Automatically In the configuration menu select WiFi and then your respective country The WiFi setup screen is displayed Activate the WiFi toggle button The list of avail...

Страница 61: ...rrent field strength The chosen network will be connected auto matically if in range 6 2 2 Connect Manually If required the DHCP setup can also be done manually By clicking on the line showing Not con...

Страница 62: ...55 E 2106 Click a line to enter the corresponding data Accept your changes to enter the WiFi key required if the network is secured The instrument connects to the network a confirmation message is dis...

Страница 63: ...Pro 63 6 2 3 Network Information The network data like MAC and IP address can be checked in the information screen 6 2 4 Disconnect Network To disconnect from the network switch the WiFi option off in...

Страница 64: ...gnosis Comprises the options for auto diagno sis Calibrate on white standard Start the manual calibration procedure here Docking station interval Select interval for the auto diagnosis here Possible v...

Страница 65: ...screen shows the details for instrument status and for calibration and test standards 6 3 2 Auto Diagnosis and Calibration The auto diagnosis takes place in the docking station The white test standar...

Страница 66: ...2106 If auto diagnosis fails following message appears Please clean white test stan dard of docking station or calibrate on external white calibration standard After calibration on the external white...

Страница 67: ...on standard The instrument will guide you through the diagnosis procedure NOTICE The auto diagnosis and calibration applies for the use with a docking station In case of spectro2go the external test a...

Страница 68: ...option Perform diagnosis can be performed manually at any time to check the instrument on the test standards The instrument will guide you through the diagnosis procedure First measure on test standa...

Страница 69: ...lean test standard and repeat or calibrate on external white stan dard 6 3 4 Calibration Standard If auto diagnosis or manual diagnosis fails use the option Calibrate on white standard The instrument...

Страница 70: ...bration standard 6 3 5 Test Standards In order to document the correct measurement status of your instrument you can save the test standards in the system memory Select the option Add standard to lis...

Страница 71: ...test case 6 3 6 Pro Variant For spectro2guide pro special standards for jetness test and calibration are pro vided see Exclusive Parts for Pro Variant 20 NOTICE Always use the LED flashlight included...

Страница 72: ...o view the details for the gray calibration standard Use the Back icon to return to the calibration menu 6 3 6 2 Jetness Diagnosis The diagnosis for jetness can be performed manually at any time to ch...

Страница 73: ...uration 6 295 024 855 E 2106 spectro2guide Pro 73 The instrument will guide you through the diagnosis procedure During diagnosis the message Diagnosis in progress is displayed If diagnosis fails clean...

Страница 74: ...spectro2guide Pro 295 024 855 E 2106 If it still fails perform calibration on gray jetness standard see Jetness Calibration 75 If diagnosis is successful the message Autodiagnosis OK is displayed You...

Страница 75: ...diagnosis on black test standard fails perform calibration on gray standard 6 3 6 3 1 Calibration Procedure Scroll down to Jetness standard and click on Calibrate on gray standard The instrument will...

Страница 76: ...mbH 76 spectro2guide Pro 295 024 855 E 2106 If calibration fails clean the calibration standard and repeat If it still fails contact our customer service If calibration is successful the message Instr...

Страница 77: ...2 on the black standard 6 3 6 3 2 Standard Management In order to document the correct measurement status of your instrument you can save the calibration standard in the system memory In the section J...

Страница 78: ...tro2guide Pro 295 024 855 E 2106 Use Difference Measurement 31 to frequently monitor instrument perfor mance Select the gray calibration standard from the list and measure it The measurement results w...

Страница 79: ...e inactive next time when the gray calibra tion standard has already been added to the system memory 6 3 6 4 Jetness Test Standard In order to document the correct measurement status of your instrumen...

Страница 80: ...spectro2guide Pro 295 024 855 E 2106 Use Difference Measurement to frequently monitor instrument performance Select the black test standard from the list and measure it The measurement results will b...

Страница 81: ...pectro2guide Pro 81 To delete the item from the system memory use the function Browse Measure ments 46 Delete Standard 49 NOTICE The option Add to standard list will be inactive next time when the bla...

Страница 82: ...ument you can perform a fall back to the factory settings In the configuration menu select Factory reset Confirm the security message to perform the fallback You have to enter a pass word details see...

Страница 83: ...ect configura tion Activate the option You have to enter a password The password is shown in clear text during input There is no 2nd confirmation input of password required If the option is activated...

Страница 84: ...rnal power supply Instrument is not charging in docking station Make sure power supply is connected Make sure instrument is positioned cor rectly If instrument is still not charging con tact service I...

Страница 85: ...instrument to warm up Memory full Please delete stored measurements Delete stored measurements Light protection ring is broken or fell off Contact service Sample to bright Please switch off M indices...

Страница 86: ...an white test standard of docking station If calibration fails again contact service Error Please clean white tile or call customer service Clean white tile and repeat white cali bration If white cali...

Страница 87: ...eatability 0 01 E94 10 readings on white Reproducibility 0 1 E94 average of 12 BCRA II tiles Color Systems CIELab Ch Lab h XYZ Yxy Color Differences E E h E94 ECMC E99 E2000 Indices YIE313 YID 1925 WI...

Страница 88: ...92 Wh Instrument Input 12 V max 2 A Docking Station 5 V max 2 A USB C Docking Station Input 12 V max 2 A Power Supply 5 V max 0 5 A USB B Output 12 V max 2 A Power Supply Docking Station Input 100 240...

Страница 89: ...he Instrument Align the protective cap when the instrument is not in use Use the instrument case for storage 9 3 Cleaning the Instrument Use a soft moist cloth for cleaning For cleaning excessive dirt...

Страница 90: ...be under taken with great care Make sure to observe the following rules WARNING Do not use any acetone To clean standards use a new lint free cloth dust free lens paper or an optical cloth Apply only...

Страница 91: ...Preventive Maintenance To increase the reliability and life time of your instrument regular inspections and optimizations are recommended With our Preventive Maintenance solution your instrument will...

Страница 92: ...er Service Point France c o Eckart France S A S 31 Rue Amilcar Cipriani 93400 Saint Ouen France BYK Gardner Service Point Spain c o Actega Art stica S A U Calle Balmes 8 Suite 3 2 08291 Ripollet Spain...

Страница 93: ...BYK Gardner GmbH 295 024 855 E 2106 spectro2guide Pro 93 Notes...

Страница 94: ...BYK Gardner GmbH 94 spectro2guide Pro 295 024 855 E 2106...

Страница 95: ...BYK Gardner GmbH 295 024 855 E 2106 spectro2guide Pro 95...

Страница 96: ...oftware from https www byk instruments com software Download your manual from https www byk instruments com p 7085 Find more information on our products and services https www byk instruments com 295...

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