GEM80-500 Series Controller
7. Maintenance and Fault Finding
(08/04)
GEM80-500 Technical Manual (T2025En)
Page 7-29
2 metres of the controller. Segregation requirements and signal ground arrangements
should be installed as detailed at Section 6.
7.21.2 Connector/Termination
Problems
All connections should be checked. Suspect connections, e.g. mechanically damaged
or corroded, should be re-terminated.
7.21.3 Overheating
The installation should conform to the environmental conditions detailed at Section 2.
The I/O should be installed as described at Section 6.
7.22 Firmware
Update
The executive code or ‘Firmware ‘ that provides the GEM80-500 Controller with its
characteristic functionality is stored in Flash EPROM. This may be updated on site using
a Windows based PC compatible firmware update utility (FUP32). The firmware
update utility communicates with the controller front panel Programming Port in the
same way as a PC based programming tool and will normally be able to use the same
serial link connection lead.
The instructions given in the README.TXT file, supplied with the firmware update
programme, should be followed in order to complete a successful firmware update.
The firmware update mode is selected when the controller is powered up with the front
panel Mode Selector Switch in Position 4.
7.23
Repairs to GEM
80 Equipment
GEM
80 equipment is repaired by replacement of faulty modules and units. GEM
80
modules are not considered to be user repairable and any attempt to carry out repairs
to modules will invalidate all warranties and guarantees. ALSTOM cannot accept
responsibility for GEM
80 equipment that has been repaired, other than by ALSTOM
Customer Support Department.
7.24
Fault Finding Back-up and Module Repair Service
To assist the user in the diagnosis and rectification of faults to GEM
80 equipment, the
following services are available from ALSTOM:
(a) Product Service Centre Customer Support - available to any GEM 80 user.
(b) A 'service contract' scheme for complete GEM 80 systems.
(c) A Normal and Priority Repair Service - available for repair of GEM 80 equipment.
For Customer Support on any aspect of GEM
80 applications, please call:
Product Service Centre Customer Support
Telephone:
+44 (0) 1782 781000
Fax:
+44 (0) 1782 781133
e-mail:
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