NEO BOX
powered by Neo Smart Blinds
SETUP CODE
W3428
MODEL
C-BR300
Adding a Neo Box
(cont.)
B. Neo Box model
Tap on the “Model C-BR300” button.
1. Power up your Neo Box
Install your Neo Box somewhere central with a strong Wi-Fi
signal from your router. Plug the 5V DC power charger into
a 240V AC power point. Take the power charger cable and
connect the USB plug into the power charger and connect the
micro-USB into the Neo Box. The LED in the Neo Box will turn
on to indicate it is receiving power.
2. Pairing Mode
You need to transfer your home’s Wi-Fi information (network
name and password) to the Neo Box so it can access the Inter-
net. This is done by first putting the Neo Box into pairing mode
by pressing and holding the “S” button for 3 seconds. The LED
light should start blinking blue. If this procedure fails, tap on
the “No” option and follow the troubleshooting instructions.
3. A - Allow Bluetooth and location usage
Tap on the first button to allow bluetooth usage by the app
in your device, then tap on the second button to turn on the
device’s Bluetooth. Some devices won’t allow the app to turn
Bluetooth on. In this case, manually turn Bluetooth on, then
came back to the app and tap on the button again.
3. B- Connect to the Neo Box
The app will list all Neo Boxes in pairing mode. Tap on one to
connect via Bluetooth.
4. Allow Neo Box to use your Wi-Fi
Your Neo Box will automatically scan for the Wi-Fi networks
available in the area. Select your home network, and enter
your password. The Neo Box only supports 2.4GHz Wi-Fi.
Ensure that your router security is set to WPA2-PSK.
If you don’t see your Wi-Fi network on the list, you can try
rescanning. If you still don’t see your Wi-Fi network after res-
canning, you will need to reposition your Neo Box for stronger
Wi-Fi signal.
To reposition your Neo Box, simply exit the process, move
your Neo Box closer to your router, and start over.
Adding a blind
IMPORTANT: You must read this section before
proceeding.
At this point you will be creating blinds, and rooms to put them
in within the app. Look at a room as an area or a group of
blinds you want to control together. A few points to consider:
1. Create separate rooms for sheers and blockouts so they
will be controlled separately as groups from the home screen
e.g. Living Sheers and Living blockouts.
Getting to know your Neo Box
Neo Box Status:
Flashing blue - Ready to be paired
Flashing green - Connecting to the WiFi network
Pulsing cyan/blue-green - Connected to the Internet
System requirements
• A strong WiFi signal (3 bars or more) in the location where
you will setup your Neo Box.
• The Neo Box only supports 2.4GHz WiFi (IEEE 802 11b/g/n), not
5GHz. WiFi security needs to be set to WPA-PSK or WPA2-PSK.
• A smartphone or tablet running Android 8.0 (Oreo) or
higher, or iOS 12 or higher is needed.
Getting Started
1. Download the App
Using your phone or tablet, download and install
the “Neo Smart Blinds” App.
Do not install “Neo Smart Blinds Blue”
2. Create an account
Run the installed app. On the Login page click on “Create
Account”.
On the New Account page enter:
1. Account email (End users email address)
2. Account password (End users password)
3. Confirm account password
4. Select setup code
W3428 from rotating list
5. Check the box to agree to terms of service and privacy policy
6. Click “Create Account”
Adding a Neo Box
A. Allow Neo Box to get its approximate geolocation
By opting in, you will enable the relative schedule feature in
the app which is used to show the sunset and sunrise buttons
on the schedule page. By opting out, the app will be only able
to schedule rooms at a specific time. In this case, you will be
guided to set a timezone manually. Enabling and disabling
geolocation usage can be done at any time on the settings
page of the app.
iOS Device Version 12.0 or later Android Device Version 8.0 or later
micro-USB port
LED indicator Neo Box Status
Reset button
Setup button