Troubleshooting Electronic Control
Error Codes
Following is a list of possible error codes for an electronic con-
trol. Errors beginning with
EC
refer to card reader errors. All oth-
er errors refer to machine errors.
NOTE: Fatal Errors will show
oUt oF ordr
along with
the error on the display.
Error Codes
Display
Description
Cause/Corrective Action
ECXX
Payment System
Error
The Front-end control communicates with the Payment System in order to perform
vending transactions. If an error should occur, which, terminates communication dur-
ing a transaction, the LED Display will show
ECXX
for a control generated error,
where the
XX
represents an error code.
EC02
Time-out Error
Communication failure. Try card again.
EC03
Invalid Command
Code
Communication successful, but the command was not valid for this machine type, or
the control could not perform the command in its current mode of operation. Ensure
data is for current machine type and control is in correct mode.
EC05
Invalid or Out-of-
Range Data
The value in at least one of the programming options is invalid or out of range. Re-
check the programming option’s value and try again.
EC11
No Card Reader
Initialization
Communication is valid, but there is no card reader initialization. Power down, power
up and try again.
EC18
No Communica-
tion
Card reader is initialized, communication lost. Power down, power up and try again. If
error persists, replace control or card reader.
EC19
No Card Reader
Communication
Communication failure. Power down, power up and try again. If error persists, replace
control or card reader.
Right most deci-
mal point Lit
Water Leak Detec-
tion Error or Slow
Drain Detection
Error
Water leak test has detected a water leak during a cycle or slow drain is detected in the
drain step of a running cycle. The decimal point will remain lit after the error display
has expired. Clear the decimal point by pressing the START keypad three times within
five seconds or by cycling the power to the machine.
Right most deci-
mal point blinking
Machine ID Error
Machine ID is no longer communicating with the control. Check Machine ID connec-
tion.
E FL
Fill Error
Fill level is not reached within 30 minutes (or other programmed length of time) in
any fill step.
Err
Coin Error
Invalid coin pulse or inoperative coin sensor. Check coin drop area and remove ob-
structions. If error persists, tampering may have occured. Evaluate security proce-
dures.
E id
Board ID
Incorrect replacement control. Replace user control or output board with the correct
part.
Table continues...
Troubleshooting Electronic Control
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Part No. 204591EN