Troubleshooting
Try these troubleshooting tips before making a service call. They
may save you time and money.
Dryer Symptom
Possible Cause/Solution
Dryer won’t start
• Make sure the power cord is plugged all the way into the elec-
trical outlet.
• Make sure loading door is closed.
• Press Start/Pause button to start dryer.
• Make sure the laundry room fuse(s) isn’t blown or loose, or cir-
cuit breakers aren’t open.
• Check if motor overload protector has cycled. Wait 10 minutes
and try again.
Dryer won’t heat
• Electric dryers only – Some homes may have two fuses or cir-
cuit breakers for an electric dryer; both fuses or circuit break-
ers should be checked. Make sure the laundry room fuse(s) isn’t
blown or loose, or that the circuit breakers aren’t open.
• Make sure control is not in Cooling part of cycle, Extended LED
is lit, or that the Temp selection is not set to No Heat.
• Gas dryer only – Make sure equipment and main gas line valve is
turned on.
• Check exhaust duct to outside to see if it is kinked, blocked or
needs cleaning.
• Check weather hood to make sure flapper moves freely, has not
been pushed in or has not been blocked.
• Gas dryer only – Is the limit thermostat open? Reset the ther-
mostat and restart the dryer.
Dryer doesn’t dry clothes satisfactorily
• Check exhaust duct to outside to see if it is kinked, blocked or
needs cleaning.
• Check weather hood to make sure flapper moves freely, has not
been pushed in or has not been blocked.
• Auto-Sensing cycle – Adjust Dryness selection.
• Manual cycle - Allow more or less time.
• Clean the lint filter.
• Make sure the load isn’t too small. Small loads may not tumble
properly or dry evenly.
• Check load being dried. Heavy items dried with lightweight
items will not dry as quickly as the rest of the load.
• Refer to Sort section for proper sorting information.
Dryer is noisy
• Check dryer for foreign objects (nails, coins, bobby pins, metal,
plastic toys, etc.). Remove items from dryer.
• Make sure dryer is level. Uneven leveling can cause vibration.
• Normal operating sounds include the heat source going on and
off and the humming of air moving through the dryer and ex-
haust system.
Troubleshooting
Part No. 514473R2
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